We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Not bad, but doesn't warrant the price” 3 of 5 stars
Review of Village Urban Resort Manchester Ashton

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 4 more sites!
Save
You added Village Urban Resort Manchester Ashton to your Saves list
Village Urban Resort Manchester Ashton
3.5 of 5 Hotel   |   Pamir Drive | Ashton Under Lyne, Ashton-under-Lyne OL7 0PG, England (Formerly De Vere Village Hotel Manchester Ashton)   |  
Hotel amenities
Caerleon, United Kingdom
Senior Contributor
48 reviews 48 reviews
27 hotel reviews
Reviews in 34 cities Reviews in 34 cities
19 helpful votes 19 helpful votes
“Not bad, but doesn't warrant the price”
3 of 5 stars Reviewed February 3, 2013

Stayed during a business trip to Manchester. Hotel room was decent but was very dark. Good toiletries, spacious and clean. The food in the restaurant wasn't good unfortunately, it tasted like the chef had dropped the salt shaker in my pork. Positioned on a very busy main road which was undergoing roadworks at time of stay.

Room Tip: Try to get a room to the rear of the hotel away from the road.
See more room tips
  • Stayed May 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

464 reviews from our community

Traveler rating
    140
    176
    79
    41
    28
See reviews for
68
158
14
97
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (107)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Manchester, United Kingdom
Top Contributor
57 reviews 57 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
116 helpful votes 116 helpful votes
2 of 5 stars Reviewed January 28, 2013

Stayed over for a wedding reception. The place was chaotic to say the least. Queued for check in, queued for the gym - avoided the overcrowded pool/jacuzzi - queued for breakfast table - queued for breakfast - queued for check out etc....there was gym members sorting gym memberships out at the reception area, whilst guest waited 20 mins to check in and out..... The place was packed with mainly "locals" using all the facilities ranging from their bar, gym, pool, jacuzzi and breakfast room. That's great if it also provides some sort of service for the the guests that have paid £100 per night to stay there, but unfortunately it doesn't. I have stayed at many hotels where non-residents use the hotel, but never I have felt "pushed out" to the point of giving up and retreating to my room. I ordered room service and sent it back! it was rotten; burger and fries which consisted of warm soggy funny smelling chips and a strange looking burger with a bun that looked like it had been deflated!! sent straight back. To be fair, the rooms are lovely, we paid for "upper deck" and the bed was extremely comfortable with nice touches. It was a bit on the dusty side when the lights were on though. The actual function was fantastic. The staff were great on the bar and the buffet food was really nice. I think a visit from head office is in order to try to sort the problems with this site, maybe it needs stronger management? maybe it needs to decide what it actually is? who knows?...... all the staff seemed a bit too young with no real sense of direction, nice enough, but certainly lacking in the hospitality/customer service and care.

  • Stayed January 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
manchester
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed January 27, 2013

where to start!

I've stayed in some ropey hotels but this is the 1st time I've felt the need to complain to head office, after booking for £85 for one nights b+b I became aware (although hidden in the depths of the main web site) I could have got it for £56 including a 3 course meal for 2 with wine - I rang the hotel and the receptionist couldnt have been more unhelpful, eventually got through to the promotions manager and after arguing back and forth for a good 10 minutes he agreed to let us have the meal and wine for free but no reduction on the room rate, arrived at check in behind a very irate man trying to check 13 (unlucky for him) guests only to be told he wasnt on the system and there was nothing they could do, really felt sorry for him, it wasnt boding well....
after giving my details we were told we couldnt have the offer for the meal and wine as the promo manager had not left any notes and would after take it up on monday when he was back in
Tried to get in the room but the room key wouldnt work so had to get it reprogrammed, finally got in and for the price was dissapointed, room looked very tired and dark although bathroom looked good, anyway just wanted to watch the match by this point so went down to the pub downstairs - talk about busy! - I wont mention the price of the wine and beer becuase you expect in a hotel the price to be higher, I did ask the barman why it was so busy and he said the locals use it (locals to where I dont know because its a good walk to any houses), anyway watched the match and went up to a friends room and he had just ordered room service for a £15 burger and chips - honestly if I didnt know any better I'd have thought they had just sent for a mcdonalds happy meal, it was bad and got sent back and because it got sent back they wouldnt let them have drinks on room service because they wasnt eating!
opened the blinds in the morning for some natural light and the dust that came off them was shocking not to mention the sticky window cill
Went down for breakfast only to be told there wasnt any tables available and to wait in reception, we wasnt the only ones and found no-where to sit, after 10 minutes waiting I'd had enough, went back to the room, got my stuff and walked straight out without bothering to even check out
Leisure? - please dont go if they have a promotion going on like they had weekend, couldnt even get in the gym and the pool was dangerously packed
If you must stay in this area (cant really think why as theres nothing here) try the travelodge about a mile down the road, or please if looking at this hotel for Manchester book a central one

Honestly I not one to complain but this is the first time in over 25 years I have made a formal complaint about an hotel, this hotel really does need to get its act together, I will never stay in another village hotel after this weekend

Room Tip: Try the travelodge down the road
See more room tips
  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lancaster
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed January 27, 2013

went with my family for the sunday lunch second time we've been brilliant value for money.. everyone enjoyed their meals nine adults and three young children staff were very friendly and more than helpful. a lady was doing face painting for the children everyone enjoyed the afternoon well reccomended.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 13, 2013

stayed sat 12\01\2013, opted for an 'upper deck' room as these seemed reasonable and promised luxury, with he added bonus of being on the top floor away from all the noise.

arrived at the hotel after lunch, room was ready on arrival and although slightly cramped was as luxurious as you would expect with the price tag. large comfy bed with weighty indulgent duvets. tv is 32'' which is fine, decor is rather dark but i felt this made the room very cosy and there were ample lamps, etc if you wanted more light. flexible reading lights were a nice touch.

bathroom was well equipped with heated towel rail and bath/shower. usual small soap\bottles of unheard of lotions etc. the bathroom was a bit on the small side but was bright and very clean.

we stayed on a 'party night' which we attended, served a 3 course meal and there was a DJ and stage playing 70's music which attracted around 150 revellers. was overall a fun night out and people were pleasant enough, the party nights are held in a separate area adjoining the hotel so it seems unlikely you would hear from your room but i cant confirm this.

food at the event was quite basic but cooked with enough skill to make it enjoyable, the bars throughout the hotel are very expensive and i felt that it was actually bordering on the scandalous.

the gym and leisure facilities are without fault, of course these are used by contract bound members as well as hotel guests and are what you would expect from the village brand.

overall an enjoyable stay at the village Ashton-under-lyne and i would definitely recommend provided you use the upper deck rooms and don't mind a more energetic hotel that is used as much for a good nights sleep as it is by locals for drinking and good times.

Room Tip: upper deck rooms are quieter and enjoyable.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dukinfield, United Kingdom
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed January 6, 2013

The table was basic and poorly set for such a expensive resteraunt the service was to say the least shocking we had to wait 30 mins to order and a further 40 mins for desert and then had to wait 10 mins for utensils that were delivered in a very un-profesional manner.
The manners of some of the staff was shocking glasses removed from the table before we were even asked if the wine list was required........as far as value for money never we have had better meals and much better service at the harvester down the road

  • Stayed October 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, United Kingdom
1 review
3 of 5 stars Reviewed January 5, 2013

Used to what you get from Village Hotels but rather disappointed that facilities were closed early on Jan 1. Told that Leisure club would close at 6pm even though I'd phoned two days earlier and told they would be opened until 10pm. Stayed with wife and boys aged 11 and 9. Family rooms in 'new style' Village Hotels are very cramped with two single rollaway beds stuffed in, compared to the spacious rooms in the older hotels. After walking to local cineworld and deciding to return to hotel at 8pm, on arriving at the restaurant we were told at 8.15pm that they were closing!! Room service it was in said cramped room. Service at breakfast at 8.30am was decidedly unattetntive. We had to ask for itens to be replenished and had to end our breakfast amid a table full of dirty dishes as the two staff on duty chatted away at the entrance. Pool was excellent when we could get in. Would be nice to go for a swim with kids BEFORE breakfast, but kids not allowed until 9am, breakfast ending 9.30am!

Room Tip: Consider adjoining rooms for families if you get promo rates as they charge £30 extra per night BB f...
See more room tips
  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Village Urban Resort Manchester Ashton? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Village Urban Resort Manchester Ashton

Address: Pamir Drive | Ashton Under Lyne, Ashton-under-Lyne OL7 0PG, England (Formerly De Vere Village Hotel Manchester Ashton)
Location: United Kingdom > England > Greater Manchester > Ashton-under-Lyne
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 4 Hotels in Ashton-under-Lyne
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Village Urban Resort Manchester Ashton 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Village Urban Resort Manchester Ashton is located to the East of Manchester City Centre, close to the City of Manchester Stadium and Sports City complexes and just 8 miles from Manchester Airport. The hotel is within easy reach to Cineworld, Hollywood Bowl and Ikea. Village Urban Resort Manchester Ashton has 120 stylish bedrooms, a choice of stylish dining or a traditional pub, Starbucks Coffee Shop, state-of-the-art Health and Fitness Club, 25 metre Swimming Pool, Meeting and Conference Centre, Live Party Nights, Wedding Licence and free WI-FI throughout the hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Hotels.com, TripOnline SA and Priceline so you can book your Village Urban Resort Manchester Ashton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Village Ashton Moss Under Lyne
Village Urban Resort Manchester Ashton Ashton-Under-Lyne, Greater Manchester

Owners: What's your side of the story?

If you own or manage Village Urban Resort Manchester Ashton, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.