I'm not sure how long ago the AA gave this a 3* rating but on current form this hotel is a long way short of expectation. Whilst all of the staff were friendly and helpful the place itself was very disappointing. We arrived at lunchtime on Saturday on a damp but mild day and initial impressions count a lot. The lobby/reception area was really stuffy, the air stale and not at all welcoming. In late June you'd think that doors and windows might be open and that some fresh flowers wouldn't have broken the bank, but there was nothing to improve the atmosphere and relieve the tired and shabby look. Our room was perfectly acceptable for the price and the bed and linen extremely comfortable, but lying there, staring up at the ceiling revealed that attention to cleaning detail did not come top of the list as the threat of cobwebs above our heads descending in the night was ever present. The en suite was, again, adequate but the temperature of the water from the hot taps was dangerously high and should have carried a warning. The basin taps, themselves, were either lacking, or about to lack grips on the tap handle, most of which simply unscrewed with ease. As far as breakfast was concerned, the scrambled egg was overcooked (in my opinion) and I thought I had ordered 'grilled tomatoes' until it arrived, not a tomato (singular) but just half one medium-sized tomato! For a one night stay this was a tolerable experience, but I cannot possibly recommend this hotel to anyone and if you've booked your wedding reception here this summer I really do pity you.
- Official Description (provided by the hotel):
- Offering value and comfort a warm welcome awaits at Oliver's Lodge, travelling on business or pleasure our recently redecorated accommodation in St Ives, Cambridgeshire is designed to ensure you start your next day relaxed, rejuvenated and ready to enjoy the region. ... more less
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- Also Known As:
- Oliver`s Hotel St. Ives
- Olivers Hotel St Ives
- Oliver's Lodge Hotel St. Ives, Cambridgeshire