We are staying here now [June 29]. Family of four including 15 year old daughter and 11 year old daughter; we have two rooms. The hotel is located in small village near top of pass, very beautiful location. The hotel is newly built, modern and clean. But this is where it ends.... first issue is that they advertise "wireless internet" and I am on working vacation; I need access 3-4 hours per day. Room had no access, only lobby after you procure special password from front desk. But then after this, I find out it does not work in the lobby! After alot of complaining, they put me in small side room [business office] where I have to unplug LAN cable from their computer and put into my laptop. 4 Star hotel should have internet in room!
Then next issue, where is the coffee? 4-star should have coffee in the room, or hot water heater and cups [I am smart enough to pack my own instant coffee packs]. They have nothing. Not even available in lobby! Must wait for restaurant to open, and only drink coffee in restaurant. They would not let me bring cup into lobby, or to business office I was working in!
Although, clean and modern, rooms are not spacious for 4-star hotel! Should be more spacious [both bathroom and bedroom]. They are not small, just typical. Also, they gave my wife and I two twin beds put together [not double bed, or king bed].
Through these faults, coffee, internet, spaciousness.... the staff does put on their best face, and try to help to the best of their ability.
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- Also Known As:
- Hotel Saliecho Aragon, Spain - Formigal