Travelling at night, I had to sleep for a couple of hours. I checked booking.com and I saw that 24 hours front desk is available at the hotel. However I found a security guy sleeping in the back office and I could make reservation because he was totally incompetent. And the point is that I couldn't get the deal of the day through booking.com because of this "receptionist"
I rate this behavior as a totally unprofessional one.
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