We stayed here 2 nights on our 2 week trek through Tuscany. After reading the reviews it was the place we stayed that I was most concerned about, as we had a lot of luggage and the stairs did not excite me. I was also concerned about the language barrier. My fears were for naught. We were able to stay in a 1st floor room (I get the impression that Barbara rents out rooms other than the ones billed as Antica Locanda) and were able to communicate effectively enough. The opportunity to stay within the old city was a great experience, waking up and strolling around the corner to the cafe for breakfast, not having to drive, etc. Went on several nice strolls around the town and enjoyed people watching during the day.
A couple notes - as indicated by others parking is a problem. There is a good sized free parking lot near Antica Locanda, but it fills early and stays full. Parking tickets are expensive (an earlier experience taught me that). We also unwittingly were there on a holiday weekend, and getting into the restaurants for dinner was a challenge. Unlike US restaurants, they don't turn tables. They have one sitting and that's that. So get your reservations early! And finally, there is a clock tower in town that rings the hour and half hour - all night long. It takes some getting used to!
I think the thing with this place is based on expectation - it is not a 5 star resort. It is clean, comfortable and a lot of fun.
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