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“Location good, management a disappointment” 3 of 5 stars
Review of Antica Locanda

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Antica Locanda
Corso il Rossellino 72, 53026 Pienza, Italy   |  
Hotel amenities
Ranked #19 of 28 Pienza B&B and Inns
Cape Town Central, South Africa
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
“Location good, management a disappointment”
3 of 5 stars Reviewed June 23, 2011

We stayed at Antica Locanda for 2 nights.
When we arrived at the door step, the poster indicated to which house we must go to find someone to help us, but there were no one at the house. Then there was a number we had to call, which after a struggle to find a phone, we managed to contact the lady to open the doors for us.
Due to the time it took we got a parking ticket - since no one was there to indicate where the parking for the hotel is.
The lady could not speak english and we had to try and communicate in a very broken French. She took us to our room - which was not the one that we booked. After a heavy discussion (and with language barriers) she took us up to the original - double in size with a beautiful view. At last we got the room that we wanted.
The location is perfect, the view looks like a picture out of a story book and it is very clean with beautiful furnisher.
We were delighted to see we had a kitchen - and went out to buy good quality wine and pasta ingredients for a night in.
Going back to the hotel, we walked past the lady, who pointed to our grocery bag and said something in French about "pay". So we went up to the room, and started reading the notices behind the door and realised we had to pay an EXTRA 20 euro's to use the kitchen! This after we already paid more for a big room which on the pictures shows the kitchen as part of the room. Nowhere is it ever stated that the kitchen facilities must be paid for additionally. Hence, we are suppose to go into the kitchen, eat the very limited "breakfast" put out in a basket, drink our coffee, and not touch anything else. We were very upset with this arrangement.
Antica Locanda is set in a beautiful town, the top room we were in had the most beautiful view over the tuscan hills, but sadly we felt disappointed in the management thereof.

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  • Stayed June 2011, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
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45 reviews from our community

Traveler rating
    17
    20
    3
    3
    2
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8
23
3
Business
0
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
memphis
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 2, 2007

We stayed here for a week. The town is delightful. There are few hotels, so at night, after the tour busses leave, the town is yours and the locals. Right in between Montalcino and Montepulciano, this is a wine mavens perfect location.
The room was on a third story walk up. There are no elevators. The room was a good size, as was the bathroom. Both were maintained impeccably. The breakfast was coffee and a roll at a local place, which got pretty boring after a while. The air conditioning was a mobile unit, slef contained, that did not do a great job in the middle of the summer but would be fine for the rest of the year. It needed periodic maintenance. Parking is outside the city walls, a couple of minute walk. There were no other Americans in the town for the week we were there, which I liked. The two information desks gave us great recommendations on everything and good directions.
There was no internet or phone access. Publlic phones were a nightmare, and we ended up paying the information people to make calls for us. Internet cafe is about three minutes walk.
This place is not for a business person continuing to work. It is for a couple who want to get off the clock, and experience history, beautiful scenery, nice people, and time togehtrer.

  • Liked — location and town
  • Disliked — no ability to keep in touch with office
  • Stayed July 2007, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Antica Locanda

Address: Corso il Rossellino 72, 53026 Pienza, Italy
Location: Italy > Tuscany > Province of Siena > Pienza
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking
Hotel Style:
Ranked #19 of 28 B&Bs / Inns in Pienza
Price Range (Based on Average Rates): $$
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