It is rare that a vacation spot exceeds expectations when expectations are high but this place really was amazing. We stayed here for 5 days and none of us wanted to leave. The villa was absolutely beautiful as were the grounds and the pool. They gave us a lovely apartment to use that was perfect for us. Breakfasts were really great; lots of terrific choices and fresh fruit in abundance. We had a couple of lunches at the hotel which were also terrific. I must say that another element here was that the staff - Maria in particular - really went above and beyond to help us feel comfortable and to help us in any way possible. An example was when we were getting (or supposed to get) a package of medication express mailed for my daughter from the US. The Italian customs office held this up and Maria made innumerable phone calls trying to get the package expedited and even went so far as to have the customs official photocopy the prescription and call it in to a local pharmacy so that we could get the prescription filled locally!! Obviously, we were and are very grateful to her and the entire team for what was really an extraordinarily special stay and I would not hesitate to tell any friends or relatives that this is an absolutely wonderful place to use as a base for exploring Tuscany or just staying put. We all hope to come back soon.