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“Not without a car” 3 of 5 stars
Review of Hotel Villa S. Michele

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Hotel Villa S. Michele
3.0 of 5 Hotel   |   P. Zza Matteotti, 14, 59015 Carmignano, Italy   |  
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Ranked #1 of 3 Hotels in Carmignano
Certificate of Excellence 2014
Belfast, United Kingdom
1 review
“Not without a car”
3 of 5 stars Reviewed August 24, 2013

The hotel was lovely and the staff really friendly. However, we encountered a lot of problems due to being given the wrong information prior to our arrival. "20 mins from Florence" "train and bus easy", etc. It was 30 minute bus ride to the train station at Prato and then a 30 minute train journey to Florence. More importantly, we were not told before we arrived that 15th August was a holiday in Italy and nothing was open and no buses running so we found ourselves stranded with no buses and no food (hotel restaurant was closed) for the whole day. This was a serious situation due to health issues. We also suffered a sleepless night due to the noise. If you have a car and don't mind driving some distance to the main cities then it's a lovely place to stay but not if you are depending on public transport and certainly not on 15th August :-( Make sure you get all the correct relevant information before you book.

  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelvillasanmichele, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, August 26, 2013
Dear Guest,

I thank you for had wrote about the friendly staff and the lovely hotel where staff and management work with hard passion, but I am afraid you had not told the truth writing your feedback.

First of all, you did not write that you arrived at Florence train station on August 14th (when public transports where working as usual) but it was you that missed to catch the bus, so the owner of the hotel had to pick up you with her private car. Every information about travel distance and times we gave you by e-mail before your arrival was detailed and correct, as anyone can check easily on internet.

Secondly, even if August 15th is a bank holiday day in Italy, restaurant was opened at lunch and dinner time. When you asked us for something to eat at 5 p.m. we proposed you a typical Tuscan dish made with local cuts (Tuscan ham and salami), selected and different kind of Tuscan cheeses and bread. You refused without explanation.

Thirdly, if you really had health troubles we would help you in every moment since our reception is opened 24/7 and the doctor’s office is right in our same square, but you did not ask anything about it. And I do not know why you “suffered a sleepless night” since it was a very quite night without any noise.

Finally, if you really think that have a car is so important for spend a pleasant stay in our hotel, why did you not rent one? I am sure we made the best we could do for you but your intention was to find a good excuse for leave the hotel before your check-out day.

I kindly suggest you to think about your experience and I beg you to write the truth on your next review.

Best regards.
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95 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Horsens, Denmark
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 9, 2013

My wife and I was here for 3 days in 2010, we wasn't sure it was the right place, as the signs were not that visible, and even less visible the parking area :-)
Inside it was very nice, wooden cieling, wodden floors, it smelled very italian there :) the room we had was large, aircon worked perfectly and bathroom was plenty in size.
The breakfast was typical italian, so it was good, there is an pool at the hotel, and an sauna, but in august, well it is hot enough without sauna.
The staff was friendly, and spoke english, they told about the town, where to go and history. They gave tips and tricks to travel to Firenze and where to diner.
I can recommand this hotel, if you are passing through or have 2-3 days in Tuscana to kill :)

Room Tip: Rooms away from square and road is to recommand´, the square can be noisy in the mornings, but it is...
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelvillasanmichele, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, August 21, 2013
Dear Guest,
We really thank you for had wrote a so detailed feedback about your experience in our hotel on August 2010. We are glad that you still have such a good memory of your stay in our hotel and we are also sure that TripAdvisor followers will appreciate your recommendation too.
We really hope to welcome you again during your next stay in Tuscany.
Best regards,
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Milan, Italy
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 26, 2013

I've been there just for a night, but I would extend my time there.. the position is great, good views on tuscan hills, a medieval small town. Hotel's premises are nice, a very old building in Carmignano's central (small) place, refurbished (and renewed) with good style. Breakfasts are great (continental). The only point I didn't like very much is the dimension of the bathroom, but it was beautiful and clean.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelvillasanmichele, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, July 31, 2013
Dear Guest,

thank you very much for you feedback so simple and very describing at the same time. We are glad you had appreciated our location and the ancient Villa, now restored with modern comforts. We will be glad to welcome you again as our kind guest, for a longer stay.

Best regards
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Ratingen
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 14, 2013

We chose Villa S. Michele as our location to explore tuscany for 8 days,
We were expecting a quite normal ***star hotel and were more than surprised by the service and the restaurant in this very nice hotel.
The staff is very professional and even took notice of my birthday during our stay with a special message.
The rooms are spacious, comfortable and clean and nicely decorated.
But the greatest plus is the restaurant ENOTECA TORRE with a choice of delicious meals, good wine, good atmosphere, very attentive and friendly personnel and a great chef. And all this at reasonable price.
After trying various other restaurants during our stay we decided to enjoy most of our meals in this lovely atmosphere and had a variety of very delicious 3 course meals.
We

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelvillasanmichele, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, June 21, 2013
Dear Guest,
staff and management of both the hotel and the restaurant had really appreciate you kind words and the beautiful review you wrote about us. We are very pleased that you had a good surprise finding the hotel and that you had enjoyed our services, rooms and atmosphere. The restaurant’s chef thanks you a lot for had chosen his cuisine and for your feedback.
We really hope to have the chance to welcome you again.
Best regards,
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2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 23, 2012

For a hotel billed as three star the service was five star. We loved our stay, Tommasso, Chiadra & Grazie treated us so well. Dinner in the Antico Torre was superb and the wine was incredible, again with fantastic service. We will remember our stay there as one of the best experiences we had while in Italy. The hotel was a great blend of 15th century charm with 21st century fittings. We spent many enjoyable hours reading in the garden and soaking up the peace and ambience of Tuscany. We would definitely stay here again!

Stayed September 2012, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelvillasanmichele, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, September 26, 2012
Dear guests,
we really thank you for your comment on the hotel and staff. We really appreciate your kind words and it has been a pleasure for us to have had the change to know you. We really hope to welcome you again as our kind guests.
Best regards
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St. Louis
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 20, 2012

It is a beautifully placed hotel on the country side where you get a nice view or both Florence and olive tree fields. The hotel is a completely remodelled old house. The staff are extremely nice and helpful and the breakfast was the best I havd had throughout my travels! I would highly recommend to stay here especially if you would like a feeling of Italian countryside!

  • Stayed June 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, June 27, 2012
Dear Guest,
thank you for posting your comments. They are very important for us and helpful for other future visitors.
We are glad to know that we accomplished our goal in making our guests satisfied and happy about their holidays in the Tuscan countryside.
Thank you very much for choosing us. We look forward to having you again as our pleasant guest.

Best regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, England
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed June 5, 2012

I highly recommend this hotel, it has been done nicely, clean and the people who manage it are professionals. I really enjoy staying there and eating in the restaurant next door, a bit expensive, but worth it.

Room Tip: All are wonderful
See more room tips
  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelvillasanmichele, Responsabile relazioni pubbliche at Hotel Villa S. Michele, responded to this review, June 8, 2012
Dear guest,
thank you very much for your precious comments. They give us the encouragement to improve ourselves and our work.
We are glad that you appreciated the atmosphere and the services at disposal of the guests of our hotel.
Waiting to welcome you once more as our pleasant guest,
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Villa S. Michele

Address: P. Zza Matteotti, 14, 59015 Carmignano, Italy
Phone Number:
Location: Italy > Tuscany > Province of Prato > Carmignano
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Carmignano
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Villa S. Michele 3*
Number of rooms: 11
Official Description (provided by the hotel):
The perfect place for your holiday in Tuscany!Surrounded by green hills of Chianti area and located in the main square of Carmignano, close to Prato and Florence, there is Hotel Villa S. Michele.You will enjoy the charm of the XV century Villa, finely restored, and the comfort of high grade services offered by the 11 rooms.For wellness lovers, our Relaxing Area, modern and elegant setting, intimate and private, offer: Jacuzzi with music therapy, Finnish Sauna with aroma and chromo therapy, regenerating shower, remineralizing herbal teas, beds for sunbathe and relax. Don't miss the Restaurant Enoteca Antica Torre which proposes traditional dishes of Tuscan cuisine revisited with taste and a wide range of fine wines, with particular attention to the regional labels. ... more   less 
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