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“terrible! never again! what's up with the captain?!!!” 1 of 5 stars
Review of Prima Luna

Prima Luna
Via Cavour | c/o Calata Mamma Mahon (Marinatour), 09014 Carloforte, Sardinia, Italy
3333-50-9999
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Ranked #2 of 8 attractions in Carloforte
Type: Boat Tours
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Attraction Details
Owner description: Prima Luna is a caique built in Turkey's shipyards now with Italian flag. It's great for any time: day trips, romantic candlelit dinners, birthdays, private parties, happy hour or karaoke in a magical context, even at night! Also available for half-day events, with or without excursion.On request for children, Prima Luna organizes the entertainment service.
Stockholm, Sweden
1 review
5 helpful votes 5 helpful votes
“terrible! never again! what's up with the captain?!!!”
1 of 5 stars Reviewed April 8, 2012

The staff there is really unpleasant and not accomodating at all. Nobody was allowed to go the toilette for several hours, until the boat stopped manouvreing. the captain (a really rude guy) did not allow anyone do go to the toilette to avoid "incidents" while the boat was still moving. The rest of the staff never smiled once.
Once we finally stopped for a swim, they never took anyone to the beach, so the elderly that could not jump from the boat were never able to have a swim. They just sat on the boat all day.
You were of course not allowed to bring from home your own food and not even your own water.
At a certain point the captain started to scream like crazy terrible words about one customer, that fortunately did not notice.
The staff on the boat perhaps forgots that we were all paying customers! what's up with the attitude!
Never again, one of the worst trips ever!!

Visited July 2011
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PrimaLuna_Cagliari, Direttore generale at Prima Luna, responded to this review, April 10, 2012
The regulation is explained before leaving.
The regulation board does not use the toilet during the maneuvers for the safety of passengers, normal thing and nobody ever complained.
You can swim in the sea in all the stops, while lunch is prepared The guests are ready when they return on board.
The boat is also a bar / restaurant, is allowed to ship food and beverages only in case of an exclusive lease, not during the day trips.
Be paying passengers does not justify violating the regulations, personnel enter restricted areas, or require services not included in the tender purchased.
The smile is not for sale, is free to all those who deserve it.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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