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“Fading glory, for summer only” 3 of 5 stars
Review of Park Hotel Villa Grazioli

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Park Hotel Villa Grazioli
4.0 of 5 Hotel   |   Via Umberto Pavoni 19, 00046 Grottaferrata, Italy   |  
Hotel amenities
Ranked #3 of 5 Hotels in Grottaferrata
Oslo, Norway
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“Fading glory, for summer only”
3 of 5 stars Reviewed 1 week ago

This is a hotel situated in an old summer mansion dating back to 1600 hundred. It is constructed of stone with two adjacent buildings added to the hotel. We had booked a suite for two days in the main building. The bathroom was small with space for just one person at the time. It looked somewhat shabby (see picture). The sleeping rom and the living room was at first glimpse simple but OK, but when you looked around it was hard to avoid recognizing poor maintenance work (see pictures). The room was much too cold for us (60 years of age), but we were told that the heating could not be turned on before 7 pm. I.e. in the winter time, bring with you warm clothes if you stay in this hotel. The TV in the suite’s living room did not work. We were told that it had been out of order for some time. Our request for replacement was turned down. It should be added that the internet connection was pretty slow. When we asked for a just cup of coffee one morning at 6.45 (only tea available in the suite), the servant did not actually cheer us up to put it politely.

Adding to the misery, upon arrival we were told to return to Rome and a hotel with identical name there. The receptionist - not smiling (overworked?) - told us we had no reservation at the Park Hotel despite the fact that we had booked the stay directly with the hotel. As we refused to leave, the receptionist found out that they had entered first name as last name in their computer. Lession: bring with you a written document that you have made a reservation.

The hotel is obviously mostly (?) used for different meetings and events, and the hotel must have had bad experience with some guests: Upon check in, a note in the room said that the hotel might call the police (!) if the guests did not follow the rules of the hotel. We have been staying in hotels all over the world, but it is the first time we have been given a note threatening with police. When that it said, we attended a wedding during our stay. That was organized nicely.

A tip. If you arrive at Rome’s international airport, you should either ask the hotel to pick you up with a limousine (€75) or negotiate taxi price before driving to the hotel. Two of our friends took a taxi from the airport (about 40 km away) and was charged 150 € for the trip, the double of what a limousine pick up costs.

In conclusion: This is perhaps an OK hotel in the summer when you may want to spend your time outside away from Rome's heat. But stay away from this hotel in the cold season.

Room Tip: Avoid suites. They are probably not worth the extra price.
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  • Stayed December 2014, traveled with friends
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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311 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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English first
Cedar City, Utah
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 29, 2014

We stayed here in February of 2014. Just by chance we booked this and what an amazing surprise. Make sure to get good directions and use the train very convenient, and a great property to explore. The staff was very nice and we had a great time walking around the property. Just a hidden gem, perfect to relax at after a busy day in Rome.

Room Tip: We stayed out of the main hotel and it was a wonderful stroll to breakfast every morning.
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  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland Region, New Zealand
Senior Contributor
26 reviews 26 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 28, 2014

Our experience of the Villa Grazioli could not have been much better! While our presence there was centered on a business conference, we were still amazed by the sheer beauty of the venue and location on a hill overlooking Rome. The views are stunning especially as day turns to sunset and then to the lights of Rome. Inside, the building features gorgeous original features like stone stairwells, impressive chandeliers, murals and frescos. The staff members are most friendly and helpful.
Our conference included the provision of meals, and i don't mean just "meals" but masterpieces of Italian cuisine, and too much of it!!
The bedrooms were excellent, well provisioned, roomy and in first class condition. Some rooms are in the main building; others are in nearby buildings a short walk away.
This hotel is situated close to the village of Frascati [one of the Castelli Romani group], which is worth a slow visit in itself. Also worth visiting is Grottaferrata to see Castle Roveland and the nearby abbey San Nilo, and also Villa Aldobrandi [a privately owned garden park].

Room Tip: Some rooms are in the main building; others are in nearby buildings a short walk away. choose accord...
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  • Stayed September 2014, traveled on business
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Windsor, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 24, 2014

The Villa Grazioli exceeded our expectations in every way. All the staff were so kind to everyone and pleasurable. They did so many extra things without being asked. The best hospitality we have ever received. We were so impressed by all of the staff. The picturesque setting made our daughter's wedding a fairy tale every bride should experience. The food was magnificent both for the wedding and during our entire stay at the Villa. The rooms were immaculate and very comfortable. The wedding events were held in different rooms throughout the Villa which made the wedding so spectacular. The Villa left us with a lifetime of wonderful memories that won't be forgotten.

Room Tip: The Limonaia rooms were quiet with a beautiful garden right outside the shutter doors. Beautiful. Wo...
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  • Stayed September 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stratford-upon-Avon, United Kingdom
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 8, 2014

We stayed for 4 days at this beautiful old villa. Many of the public rooms are decorated with old frescoes and it was a delight to wander through them.
We had been a little concerned when some reviews mentioned the possibility of noise. We decided to book a Garden Room in the Limonaia annexe. We did not experience any noise even though there was a wedding one night we were there.
The room was of a reasonable size. The bathroom was in very good condition. Both were clean.
We will probably consider a first floor Elite room next time.
The breakfast was a typical hotel buffet. A couple of chafers with hot food; cold cuts; cheeses; pastries etc. It was kept topped up by the staff and at no time did we have to wait for a table. Apart from breakfast we did not eat at the hotel.
We found the staff to be pleasant and helpful, particularly Priscilla on reception.
There were one or two minor housekeeping issues which one would not expect of a hotel that describes itself as a luxury hotel, but these were not enough to spoil our trip in any way and reception seemed surprised and disappointed that we had encountered them.
We agree with the criticism of an earlier reviewer that free wi-fi is not available. Whether we like it or not, communication is king nowadays and it seems a little behind the curve for this hotel not to offer this as a free service.
The hotel runs a shuttle to the railway station at Frascati where regular trains run to Rome Termini.
We have visited Rome on several occasions and chose this hotel to visit attractions around Rome.
We found the hotel well positioned to drive to Tivoli for the Villa d'Este; Villa Adriana and the Villa Gregoriana.
We also visited the Garden at Ninfa and the recently opened Gardens of the Papal summer residence at nearby Castel Gandolfo.
We ate in good restaurants in nearby Grottaferrata, although we did not consider it practical to walk into town. Driving (for the first time in Italy) was not much of a problem and would very strongly reccomend taking a sat nav, we found ours invaluable, even if it did take us on a couple of really narrow lanes.
Overall, we would not hesitate to recommend this hotel to anyone and intend to stay there again the next time we visit Rome.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 25, 2014 via mobile

I am so disappointed to read a few of the negative reviews below as our experience of the Villa Grazioli could not have been more different! I have been to the Villa Grazioli a few times now and I had my wedding there On the 18th of July 2014 which was truly magical! On all visits to this hotel we were blown away by the sheer beauty of the venue and location. This period building transports you back in time with its gorgeous original features, impressive murals and frescos, and historical relaxed atmosphere. The hotel is situated on a hill overlooking Rome and the views are stunning especially at sunset.

This hotel is perfect for a visit to Rome and Frascati as you can get the hotel shuttle into the lovely town but also feel totally away from it all in its relaxing surroundings. We would also highly recommend this venue for weddings as ours exceeded all expectations! The staff were very friendly and always very helpful and accommodating to all of our requests. We were so impressed by their professionalism and organisation on our wedding day. I would like to especially thank the banqueting manager Emmanuela and Pricilla who went above and beyond for us with all of our wedding preparations. Their attention to detail was impeccable! The prosecco and aperitif reception was one of the highlights and was the best I have ever seen. This was followed by an amazing five course modern italian meal in the garden terrace at sunset. Our guests were blown away by the whole experience in this unbelievable hotel and are still talking about it! My mother left a great review for the villa Grazioli awhile back and in the feedback note it was mentioned that our guests wrote bad reviews. I want to address this as they were not from our guests, they seemed to be from a British wedding that took place after ours. Our guests were extremely satisfied with the services provided and many said that they will definitely be back!

To conclude this is a wonderful and truly Epic hotel. We will never forget our time spent there which was so romantic, fun and magical! We are already planning our next visit and no doubt we will return again and again in the future!

Stayed July 2014, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martock, United Kingdom
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
Reviews in 23 cities Reviews in 23 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 18, 2014

We booked this hotel 6 months previously for 7 nights but started getting concerned when a week prior to the trip we noticed a number of poor comments were posted on TA. However, we decided to give it a go but with a "Plan B" in case it didnt meet our expectations.

I'm glad to say we had a great time and would be very pleased to recommend the hotel. The staff were very helpful and friendly. The breakfast was good and the rooms clean.

The villa is built in quite a remote location on the side of a steep hill with fantastic views. From what I could establish, all the standard rooms are in the 2 annexes which are adjacent to the main building. The swimming pool is a short walk from the hotel across the private road and also has its own bar. Also across the road and very slightly further away is additional parking if you have a car. Outside the hotel is parking for only about 10 cars and as the hotel has weddings and corporate events you may have to walk a little!

Although the hotel is 20km from Rome, the hotel operates a shuttle bus to the train station at Frascati which works really well and takes approx 5-10 mins. The only restriction is that it must be booked at least 30 mins prior to pick up. Frascati station is a halt and the train only runs Frascati - Ciampino - Capanelle - Rome Termini and runs every hour. Train time to Rome is 30 mins. This means getting to the hotel from a Rome airport is quite straightforward. If you fly into Fiumicino get the train to Rome Termini and then change for Frascati. If you fly into Ciampino get public transport to the train station (other side of the airport) and then one stop away is Frascati. Train tickets are bought from a machine at the station but you must put them through a separate validation machine - or risk being fined! An adult from Frascati to Rome Termini is a very reasonable 2.10 euros. One of my photos attached is of the train timetable supplied by the hotel.

Finally, three things not to expect. 1. A hotel that is within easy walking distance of a town centre. 2. A 500 year old hotel immaculately renovated (although renovation has now been approved by the Ministry of Arts). 3. Free Wi-Fi. This is my only negative comment. I refused to pay the hotel's charge of 10 euros per day for Wi-fi as I expect this to be part of the package from a 4 star hotel. I hope that the hotel management consider changing this policy and I hope it is not being levied because mobile internet is very unreliable (I am on UK's O2 and had great difficulty getting any signal at all).

  • Stayed September 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Park Hotel Villa Grazioli

Address: Via Umberto Pavoni 19, 00046 Grottaferrata, Italy
Location: Italy > Lazio > Province of Rome > Grottaferrata
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Grottaferrata
Price Range (Based on Average Rates): $
Hotel Class:4 star — Park Hotel Villa Grazioli 4*
Number of rooms: 62
Official Description (provided by the hotel):
Villa Grazioli was built in the 16th century by a Cardinal and it is situated on a hill overlooking the ancient city of Rome and surrounded by a historical garden . Masterpiece of the 16th century art, history and culture where guests can experience the typical atmosphere of an old aristocratic Villa rich in art, though enjoying the comfort and technology of a modern hotel.The hotel has 60 rooms, an outdoor swimming pool wrapped in nature, 5 meeting rooms and indoor and outdoor areas ideal for wedding reception.The Acquaviva Restaurant has an enchanting hanging garden with a view over Rome, and offers guests elaborated specialties of the Mediterranean cuisine. A free shuttle service to the nearest train station “Frascati” is available every our, to reach Rome by train in 30 minutes. ... more   less 
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Also Known As:
Park Hotel Grazioli
Park Hotel Grottaferrata
Villa Grazioli
Parkhotel Villa Grazioli
Park Hotel Villa Grazioli Italy/Grottaferrata, Rome

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