This is a hotel situated in an old summer mansion dating back to 1600 hundred. It is constructed of stone with two adjacent buildings added to the hotel. We had booked a suite for two days in the main building. The bathroom was small with space for just one person at the time. It looked somewhat shabby (see picture). The sleeping rom and the living room was at first glimpse simple but OK, but when you looked around it was hard to avoid recognizing poor maintenance work (see pictures). The room was much too cold for us (60 years of age), but we were told that the heating could not be turned on before 7 pm. I.e. in the winter time, bring with you warm clothes if you stay in this hotel. The TV in the suite’s living room did not work. We were told that it had been out of order for some time. Our request for replacement was turned down. It should be added that the internet connection was pretty slow. When we asked for a just cup of coffee one morning at 6.45 (only tea available in the suite), the servant did not actually cheer us up to put it politely.
Adding to the misery, upon arrival we were told to return to Rome and a hotel with identical name there. The receptionist - not smiling (overworked?) - told us we had no reservation at the Park Hotel despite the fact that we had booked the stay directly with the hotel. As we refused to leave, the receptionist found out that they had entered first name as last name in their computer. Lession: bring with you a written document that you have made a reservation.
The hotel is obviously mostly (?) used for different meetings and events, and the hotel must have had bad experience with some guests: Upon check in, a note in the room said that the hotel might call the police (!) if the guests did not follow the rules of the hotel. We have been staying in hotels all over the world, but it is the first time we have been given a note threatening with police. When that it said, we attended a wedding during our stay. That was organized nicely.
A tip. If you arrive at Rome’s international airport, you should either ask the hotel to pick you up with a limousine (€75) or negotiate taxi price before driving to the hotel. Two of our friends took a taxi from the airport (about 40 km away) and was charged 150 € for the trip, the double of what a limousine pick up costs.
In conclusion: This is perhaps an OK hotel in the summer when you may want to spend your time outside away from Rome's heat. But stay away from this hotel in the cold season.
- Official Description (provided by the hotel):
- Villa Grazioli was built in the 16th century by a Cardinal and it is situated on a hill overlooking the ancient city of Rome and surrounded by a historical garden . Masterpiece of the 16th century art, history and culture where guests can experience the typical atmosphere of an old aristocratic Villa rich in art, though enjoying the comfort and technology of a modern hotel.The hotel has 60 rooms, an outdoor swimming pool wrapped in nature, 5 meeting rooms and indoor and outdoor areas ideal for wedding reception.The Acquaviva Restaurant has an enchanting hanging garden with a view over Rome, and offers guests elaborated specialties of the Mediterranean cuisine. A free shuttle service to the nearest train station “Frascati” is available every our, to reach Rome by train in 30 minutes. ... more less
- Reservation Options:
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- Also Known As:
- Park Hotel Grazioli
- Park Hotel Grottaferrata
- Villa Grazioli
- Parkhotel Villa Grazioli
- Park Hotel Villa Grazioli Italy/Grottaferrata, Rome