first of all, I would like to say that oskars rooms are better than others in that price range I have seen in Lassi. They are clean and tidy, maintained and everything, but...
We paid for three days in advance, as requested by Oskars. When we arrived, we wanted to pay for seven more days at the spot, but Rosa (mother) said that we are 'here and she is here' so there is no rush, we can pay afterwards.
Next day I found out that because of problems at work I must go back in Belgrade three days earlier. What a stress! So I went tomorrow to speak with Giannis (son) who speaks better english to explain that we want to stay for 7 nights instead of 10 because of problems at home.
I also compained about breakfast because we were given mainly eggs in our plate. I said that we would like to pay for four more nights without a breakfast, and that we will eat somewhere else. We were the only ones to have breakfast organized by oskars from 14 rooms they have.
Rosa changed her face from smiling to mad and said that wasn't the deal. To make the long story short, after two hours of negotiation and persuading (like the stress from going back home earlier is not enough) they said that if we don't pay the full price for four more nights (regardless of fact that we won't have any breakfast in the next four days) free are free to go out the first thing in the morning.
I did not like that blackmail at all, so we went out in the morning leaving our in advance paid breakfast in the morning to someone else.
We did not receive any receipt or invoice for the money we paid in advance. We were not given any terms or conditions of use, until now. If there were anyconditions, we were not aware of them.
When I came last time with money in my pocket to pay for four more nights, Rosa was dancing on the dance floor. She knew that I was here but she left me waiting for ages until music totally stopped.
Perhaps she was mad at me because I kindly asked that they remove a rooster from their chicken farm next to accommodation, because it was waking me up in the morning at 6.00am.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for your nice review.
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First of all. Conditions and rules are all writen in our website. I was going to write them again here but please take a minute and go on our website and check. In short a week before your arrival you can make any changes you like, after that you can't.
2nd. The price for that period for a double studio is 60euros + breakfast. You negotiated with us many times on the phone for better price and we said to you 50 euros and breakfast will be present. So how you can cut money out of a present? And you left 7 days earlier and we never charged you for them. (Conditions say we should). We never thrown you out on the street. It was your decision to leave WITHOUT ANY CHARGE. We didn't charge you for leaving early DESPITE WHAT WAS WRITTEN IN YOUR CONTRACT.
3rd. Breakfast is not only eggs you have a full menu to choose what you like to have. Full menu. So it was not the breakfast the problem.
4th. When you compland for the Rooster we straight away went then and killed it. And when i told you, you were laughing about it.
But this is not a problem at all for us because the first think we want is to please our customers with any way we can.
So please don't say things that are not true.
And a last apology
Sorry you didn't like Kefalonia as much as Zante. Kefalonia is not full of parties and Clubs. Kefalonia is for families and couples that they like to came to rest and enjoy the beautiful island, the sun and the beaches.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.