Definitely not the 5* hotel they claim to be, but more like 2.5*. We stayed here for a week to celebrate my husband's milestone birthday and were very disappointed in our stay on many levels. We booked a pool/garden view room and upon arrival, found it was in need of cleaning and renovation. The entire shower was full of mold and cracked tile and smelled like sewage. The bedspreads were soiled, pillows were flat as pancakes. The mini fridge was dirty and had long strands of hair in it. We complained at the front desk and asked to be moved. We were told we've have to wait until the next morning. The next day we were shown another newly renovated room that did not offer the balcony and view upgrade we had already paid for. We were then offered an upgrade to a renovated sea view for an extra 20 euros per night. Since we did not want to stay in a dirty, mold infested room, we agreed to pay the difference, although I did not think that it was fair. The pools and Jacuzzis are plentiful, but NOT heated, and therefore hard to enjoy. The beach is very rocky and definitely not doable without water shoes. Rough surf most days. The food was average to say the least, not authentic Greek food, which was disappointing and you tire of it by mid-week. The swim up pool bar never has a bartender to serve you drinks in the water or poolside. For an all inclusive you're limited to wine (red or white), beer and Sangria, that's it! We booked through TUI and fortunately, they were able to complain to Management to have our extra charges waived, as the room was clearly not suitable. Having to do it all over again, would have much rather stayed in nearby Fira or Oia.
- Also Known As:
- Mediterranean Royal Hotel
- Mediterranean Royal Monólithos
- Mediterranean Royal Hotel Monólithos
- Mediterranean Royal Santorini/Monolithos
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Tingo, Travelocity, Hotels.com and Otel so you can book your Mediterranean Royal reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.