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“wonderful week” 4 of 5 stars
Review of Dias Hotel & Apartments

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Dias Hotel & Apartments
4.0 of 5 Hotel   |   Stalis, Crete 73100, Greece   |  
Hotel amenities
Ranked #14 of 55 Hotels in Stalis
Kuching, Malaysia
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“wonderful week”
4 of 5 stars Reviewed June 30, 2013

Spent a very enjoyable week with my daughter and grandson. We had a one bedroomed apartment for 4 so plenty of room . Great little pool for young children very safe. Enjoyed a wonderful barbecue on the Sat. evening. Best Greek salad I have ever had and so much meat . Lovely terrace by pool for eating. Maria had everyone dancing afterwards great party atmosphere, Charming barman Michael - real service with a smile. Hope to visit again .

Room Tip: Worth paying the little bit extra for room for 4 very spacious. Higher floors have better view.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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129 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Danish first
  • English first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Essex, United Kingdom
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed June 23, 2013

My wife and i arrived at the Dias apts in June 2013,we cannot speak highly enough of all the staff that work here, jorge, Maria,and of course 5* michaely,the happy go lucky barman, all the staff made our stay very enjoyable, and we was lucky enough to meet some other very nice guests who we spent many a good evening at the hotel bar with.
The apts on the top floor are very spacious and have good views of the pool and the sea, the balcony gets the sun from 7am through to 1pm, and then cools down from then on.
The hotel is very clean and facillities are very good, we cannot comment on the wifi like others have, as we go on holiday for a holiday and not for gadgets!
the hotel is very well situated for the main bars and resturants 10 mins walk,so many to choose from ,there is something for everybody.
We hired a quad bike for 5 days of our stay,which helped us get to see a little more of the area,
50 euros approx with 5 euros fuel(plenty)! go to herssonisses, lovely beach side bars and resturants, malia beach is wider than its stalis counterpart so less crowded.
Koutouloufari is a lovely little village ,well worth a look ,20 euro return taxi.
all in all would recommend to everyone who is new to stalis,
and also i think 5*michaely is looking for a woman lol. Hi to all the staff

Room Tip: Shower room does flood a little as in most in greece, but a mop is supplied we stayed in room 203
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
yorkshire
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed June 22, 2013

we stopped here in may the location was good we had a family room for 2 of us which was very spacious,kichen area was very basic ,nice sea and pool view from the balcony.the Wi-Fi was appaling so don't let this sway you into booking this hotel .There was a wedding party in the hotel while we were there but that's all maria ( manager) was bothered about she was nt bothered about other guests.I can see why some people finds her abrupt but we found her ok.Definatly NOT a 4* .The pool was not cleaned all week as we were up every morning before the staff arrived heard several people were ill !!! well we were not surprised.The room cleaner was amazing tho .

Room Tip: pay extra for a pool and sea view .
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  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 5, 2013

My partner and I came with my 6 year old daughter to the Dias for a wedding, 40+ and every single one of us agreed we couldn't have been made feel more welcome. Marie is the backbone of the hotel along with Michael who was the best barman and children's entertainer I have seen. Rooms were fantastic nice and spacious, the food was great Maria organised barbeque's for us when requested it couldn't have been better. FIrst time I have come to Greece but I will definitely return I just hope it lives up to the Dias and the lovely Maria and crew!!!

  • Stayed May 2013
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Stoke-on-Trent, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 3, 2013

We had a 1 bedroom apartment with sea & mountain view. We were completely looked after from the lady who cleaned and changed our bed linen & towels every couple of days to the bar staff who fed us nuts, popcorn or fruit each evening when we had a drink at the bar. Maria the manager was wonderful nothing was too much trouble, when the hairdryer failed I had a replacement within hours. they all made our holiday very relaxed. Also the Dias is only about a 10 minute walk into the centre of stalis. a few minutes walk to the local bus stop to both Agios Nikolaos and Heraklion and the towns in between. All in all I do not think you can get better. If I had to say there was a down side some times the music was played a bit loud and not to our taste to much bang bang. but not late at night or early morning and if you closed the patio doors you could hardly hear it.

Room Tip: ask for a sea view
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Purley, United Kingdom
Senior Contributor
37 reviews 37 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed May 5, 2013

I don't know if we got dropped at a parallel universe Dias to everyone else or what, but Maria definitely didn't make us feel welcome, or 'as if we were family'. We came in the final week of Dias's seasons and this is definitely a mistake. Reading other reviews, we had none of the entertainments/BBQ's/service that others had experienced, and the hotel started packing up around us 2 days before the end of our holiday.

We booked a sea-view room, however we arrived late at night and were shown to room 108, which is down in the basement level. It's in the back of beyond in the hotel. It overlooks a sort of waste land to the left of the balcony and some plants, no sea view in sight. There was none of the decoration seen in the photos, and the bathroom stank of sewage, not to mention the peeling paint on the ceiling.

First thing in the morning we went up to reception to ask to move rooms and were met by Maria. She did accommodate us in moving rooms, and moved us up to room 210 (much, much better), however the attitude that came with it wasn't great. We were unsure if we had offended her in someway and felt uncomfortable around her, making it hard to use some of the hotel facilities when she was around. It wasn't until later in the holiday when another couple told us that they were scared of her too, that we felt a little better knowing it wasn't personal to us. I've read reviews on here saying it's 'just her Greek ways', but I completely disagree. I've been coming to Greece for over 20 years and never encountered such a rude hotel manager.
However, Mikey the bar man really was lovely to us, particularly when our hotel transfer didn't turn up and we needed to get our flight, he drove us to the airport - which was obviously really helpful, and quite a relief.

The second room we had was nice, the bed's were comfy, the air-con works well (though costs €6 a night) and a definite positive is that there is always hot water. I've stayed in worse places in Crete but they were cheaper and didn't advertise themselves as 4*, which our experience of Dias was not. Also, it was only cleaned twice in the whole week we were there. Not great when you need a toilet roll top up and bins emptying. The cleaner however works tirelessly, but I think it's just too much for one person to do the lot.

We were due to leave on Sunday evening, and when we returned from the beach on Saturday midday pretty much everything had been packed away. All the sun beds (except for 4) and umbrellas (it was 28 degrees), as well as all the tables and chairs had been cleared away. A lot of the bedrooms which had gradually emptied over the last few days had been left open and deserted, giving the hotel a feeling of a 'ghost town' as another guest said. It was quite uncomfortable and made us feel a bit unwelcome… I think they really shouldn't have started packing everything up until we'd all left.

The pool didn't appear to be cleaned for most of the week, there was a bit of a sheen on it and a lot of dead insects… we did use it, but it wasn't always that pleasant.

On a positive note, we were able to keep our room for free on the day of departure, which was great and very much appreciated. Mikey the bar man was friendly, and our beds were comfortable, so we slept very well.

It wasn't all bad, but there were things that were really disappointing. Particularly as all the other reviews are so good, we really expected a great experience and didn't receive it. My advice would be to not go to Dias that near to the end of season, and definitely don't stay in a basement room. Maybe Maria and the staff were tired from being open all season, but the holiday wasn't cheap and it shouldn't matter when you go in terms of service you receive.
Stalis the resort however, was absolutely lovely - it was really relaxed and quiet due to the time of year, the people were super friendly, beaches clean and water clear blue. We had a good holiday, but it was made by the location and people we met in the hotel, not the hotel itself.

Room Tip: AVOID 108! If you're put in a crappy room ask to be moved, the standard of room definitely varie...
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  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
75 helpful votes 75 helpful votes
4 of 5 stars Reviewed December 7, 2012

We stayed at the Dias Luxury Studios and Apartments in Stalis in October shortly before the 2012 season finished and was blessed with lovely hot weather.

Resort Hoppa shuttle (which goes round the houses to deliver you) dropped us off across the road we had to walk through a culvert under the road then a few steps up the street to the apartments ( 80 mtrs total).

The rooms are very spacious, almost too much so, and could benefit from some extra storage, I wouldn’t have called ours luxurious. There are only two us and we only just managed.
The beds were comfortable and the bathroom and shower area adequate, linen and towel changes were OK.
The kitchen area was basic and the first job I had on arrival was a bit of DIY with a dinner knife to screw up the cupboard hinges so the doors didn’t fall off, as eating in wasn’t part of our holiday cooking facilities were not an issue, I expect you could get by if needed. There is a supermarket straight across the road. (back under the culvert)
Maria and Michalis (hope I’ve spelt that correctly) are the two main people you’ll meet at the apartments.
Maria is the manager and whilst I can’t agree with some other reviewers about how wonderful she is, I will say she always had time for us and was informative and very efficient.
Michalis runs the bar and looks after most other things when Maria isn’t there.
I found him a font of information and he speaks very passable English as well as
being good behind the bar. (thanks for the greek lessons).Both say they will be there in 2013
There is a comfortable area inside by the bar where there is free WiFi.
Being late in the season there was always plenty of empty pool loungers
around a small but well kept pool which was still warm enough to swim in.
A warning from my wife, DON’T forget the mossie repellant there are plenty of them about and not just in the late season.
The nearby area boasts a number of eating and drinking places.
The closest The Nine Muses and Pelagos Taverna are only a few minutes away and are both worth a visit. Further along the sea front you come to the main strip where there are any number of places.
We liked Stalis there is plenty about without it being too hectic.
The local bus service is very good for getting to Hersonissos or Malia if you want to hit the night spots.
For those interested .. drinks in the apartments bar .. Beer per pint 3 euros Gin and Tonic 5 euros
Outside bars Beer from 1.50 euros G&T 5 euros
Would I stay here again = Yes it was certainly worth what we paid

Room Tip: The nearer to reception the better the chance of the wifi reaching your room
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Dias Hotel & Apartments

Address: Stalis, Crete 73100, Greece
Location: Greece > Crete > Heraklion Prefecture > Stalis
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Stalis
#9 Romantic Hotel in Stalis
Price Range (Based on Average Rates): $
Hotel Class:4 star — Dias Hotel & Apartments 4*
Number of rooms: 24
Official Description (provided by the hotel):
Dias hotel and apartments are located in Stalida, in a picturesque setting suitable for families and couples. The hotel, fully renovated in 2009, offers modern, bright and comfortable accommodation.All rooms are very spacious, luxurious, fully furnished with the finest quality of wooden furniture. All rooms offer balconies with garden or pool - sea view. There is a large 200 sq.meters swimming Pool, where guests can relax and enjoy refreshments, drinks, ice-creams, snacks from the pool bar. The apartments are surrounded by beautiful gardens. There are plenty of water sports on offer and away from the beach you will find sights such as the Palace of King Minos at Knossos and Heraklion city. ... more   less 
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Also Known As:
Dias Apartments Stalís
Dias Hotel & Apartments Crete/Stalis, Greece

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