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“Good location” 3 of 5 stars
Review of Mercure Hotel Omaha Beach

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Mercure Hotel Omaha Beach
4.0 of 5 Hotel   |   Chemin du Colombier, 14520 Port-en-Bessin-Huppain, France   |  
Hotel amenities
Certificate of Excellence
London
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good location”
3 of 5 stars Reviewed July 27, 2013

Its a bit out of the way but very convenient for American D-Day memorials. The purpose of our trip was to visit these, also Juno Beach where my father landed. In this respect, the choice of hotel was not the best because Juno is quite a complicated and surprisingly long drive from this location. However, the Omaha memorial and cemetry is something everyone should see. No wonder there were so many American Veterans in the hotel, proudly discussing their experiences.
As for the hotel itself, I could only give it average, although under different circumstances, this would be a good place to stay. The main thing that spoilt it for us was the disparity in the two rooms I booked. Room 214 is a reasonable sized room next to a service room. It has airconditioning and a view of the pool through a small window. Everything was clean and we were quite satisfied apart from the shower that flooded the floor every time. The other room 221
was one of the smallest rooms I have ever seen a double bed in. It has no view and no airconditioning. Both rooms were charged at the same rate so we asked for a different room. Unfortunately, as the hotel was full this was not possible but we were not offered a discount.
Although we were not satisfied on this occasion I am sure that it is possible to have a very good, relaxing stay here dependent on your luck with room allocation.

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1215, Responsable relations clients at Mercure Hotel Omaha Beach, responded to this review, July 30, 2013
Dear Sir, Madam,
You have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Best Regards.
Marie Porcher-Delmas.
Responsable relations clients.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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337 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
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  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
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English first
Leiden, Netherlands
Level Contributor
50 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed July 20, 2013

It's a 4* hotel but we had 2 small and dark rooms at 130 each a night. Maybe it had to do with a booking mistake. I reserved 2 rooms with expedia, but the hotel had a reservation for 1. So the had to do some last minute arrangements in order to get me a second room. It wasn't easy cause of july 14. The bathroom was very small and when you take a shower a swimming pool is created. No airco.
Staff is friendly and the pool and restaurant are fine. Excellent location to visit the D-day sites.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1215, Responsable relations clients at Mercure Hotel Omaha Beach, responded to this review, July 22, 2013
Dear Madam, dear Sir,
You have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Best Regards.
Marie Porcher-Delmas.
Responsable relations clients.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
56 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed July 14, 2013

This is our second trip to Omaha Beach so it certainly isn't 'bad' in any sense. The staff are very friendly and helpful, the rooms are more than adequate, although ours was lacking in hangers when we arrived and the air-com wasn't working both issues were quickly resolved.

Breakfast is fine. Pretty standard French breakfast but with the option of scrambled eggs and bacon or sausage for UK tastes.

Dinner wasn't special but, for the money, probably about adequate (just).

So....whats the problem? Its all 'ok' but you don't get any feeling that its special and, once you add in golf and dinner, it's not cheap.

It's also very popular with groups, both golfing and those visiting the war-sites/beaches/cemetaries etc. This is fine but groups can be (and were) loud, including one American group which insisted on 'whooping and hollering' late one night. Sadly (as is all too common now) the hotel did..............absolutely............NOTHING about it.

The golf however is excellent. Both courses are outstanding and the (so-called) lesser Manoir course is, in my view, probably more fun to play...not easier though. There are some tough carries from the tee! Both courses are in top class condition.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1215, Responsable relations clients at Mercure Hotel Omaha Beach, responded to this review, July 17, 2013
Dear Sir, dear Madam,
You have taken the time to give us your opinion about your stay in our hotel, and we thank you.
We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.
Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.
Looking forward to welcoming you shortly in Mercure Omaha Beach.
Marie Porcher-Delmas.
Responsable relations clients.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
54 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed July 5, 2013

Nice hotel and a great location. Staff is friendly. I thought my AC wasn't working in the night so I called the reception and the gentleman came immediately and resolved my problem. Had dinner here at the hotel (was part of a group tour travelling through France) and the arrangements were superb. My room was absolutely in the corner, and so it was also smaller than other rooms and I did not like it so much. But there are many other better rooms available with nice views, available here. I will recommend this hote.

Room Tip: Avoid the corner rooms because they feel too cut-off and some of them are smaller than the other roo...
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1215, Responsable relations clients at Mercure Hotel Omaha Beach, responded to this review, July 8, 2013
Dear Sir, Madam,
Thank you for having taken the time to give us your views on your stay in our hotel.
We are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.
Looking forward to welcoming you shortly in Mercure Omaha Beach.
Yours sincerely.
Marie Porcher-Delmas.
Responsable relations clients.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Galway, Ireland
Level Contributor
97 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 stars Reviewed June 10, 2013

As the name suggests, this hotel is ideally situated for a visit to the many sites associated with the Allied landings in June '44. It is thus frequented a lot by American tourists -- at least when we were there. The golf course surrounding the hotel would help, too, to attract visitors from overseas. As a hotel, the place is good enough, even if there are signs of tear and wear after a good 25 years in business. We lived in a duplex room -- our two teenage boys loved the upstairs bedroom -- which is smaller than it appears to be on the hotel's website but none the less pleasant for that. Excellent pool, a small sauna and fitness room, and a great breakfast buffet made our stay special. Also, if a 30 minute walk to the near-by port of Port-en-Bessain does not frighten you, make sure that you don't walk next to the main road but opt for the more scenic way by the coast; ask in the hotel and they will provide you with a map: excellent restaurants await you and what a wonderful hike!

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baden-Württemberg, Germany
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 6, 2013

We stayed there over a long weekend at the end of May. The staff was simply a pleasure. They were helpful in booking restaurants, and recommending activities. We had booked a duplex room for connivence with our two children. The room did not disappoint, it was a great size with a nice layout. The location of the property is perfect for enjoying the beach or visiting all of the local war memorials. I would diffidently stay there again.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1215, Responsable relations clients at Mercure Hotel Omaha Beach, responded to this review, June 10, 2013
Google Translation
Madame, Monsieur,
Bonjour, Nous vous remercions d'avoir partager votre expérience sur Tripadvisor et nous sommes très heureux de constater que votre séjour a répondu à vos attentes. Je transmets cet agréable avis à l'ensemble de mes collaborateurs.
Dans l'attente et le plaisir de vous accueillir à nouveau.
Bien cordialement.
Marie Porcher-Delmas.
Responsable relations clients.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 6, 2013

My son and I stayed here when we spent 3 days touring the D Day beaches and museums. We had a duplex room with a double bed on the lower floor and two singles on the first floor. The beds were fabulously comfortable and the bathroom looked reasonably recently refurbished. The breakfast room was sufficiently large that you could easily find a table and there were plenty of choices. Overall we were very happy with our stay.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
h1215, Responsable relations clients at Mercure Hotel Omaha Beach, responded to this review, June 10, 2013
Google Translation
Chère Madame, Cher Monsieur,
Nous sommes très heureux que vous ayez pu pleinement profiter d'une de nos chambres "famille" et nous sommes très sensibles à vos appréciations : elles nous encouragent à maintenir nos efforts afin de mieux vous satisfaire.
Dans l'attente du plaisir de vous accueillir à nouveau au Mercure Omaha Beach.
Bien cordialement.
Marie Porcher-Delmas.
Responsable relations clients.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Mercure Hotel Omaha Beach

Address: Chemin du Colombier, 14520 Port-en-Bessin-Huppain, France
Location: France > Normandy > Basse-Normandie > Calvados > Port-en-Bessin-Huppain
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 3 Hotels in Port-en-Bessin-Huppain
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Hotel Omaha Beach 4*
Number of rooms: 70
Official Description (provided by the hotel):
The Hotel Mercure Omaha Beach Your wellbeing is our priority. The building is located at the foot of the Omaha Beach Golf course in order to preserve the natural beauty of this exceptional site with stunning views. There is no need to be golfer to appreciate the calm surroundings, with the sea waiting to be discovered close-by. You won't be able to resist the charm of the touristic town Port-En-Bessin, which is a 15 minute walk from the hotel. Also close-by are Bayeux and the American war cemetery. If you are in search of tranquility, you will be able to find it in our relaxation areas, such as the sauna and steam room. There is a lounge bar where you will be able to enjoy a game of pool or a session in the gym ... In fine weather, you can enjoy the heated outdoor pool, and let the children play in the paddling pool. The adepts of relaxation will be seduced by the many wellbeing spa treatments. A business area is available and free Wi-Fi covers the whole building. ... more   less 
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Also Known As:
Accor Bayeux Omaha Beach
Bayeux Omaha Beach Mercure
Mercure Hotel Omaha Beach France/Normandy

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