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“Bad value for money” 1 of 5 stars
Review of Riva Bella Hotel

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Riva Bella Hotel
4.0 of 5 Hotel   |   Avenue du Commandant Kieffer, 14150 Ouistreham, France   |  
Hotel amenities
Ranked #3 of 8 Hotels in Ouistreham
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
“Bad value for money”
1 of 5 stars Reviewed July 9, 2010

We spent 2 days in this hotel. I was shocked that they charge so much for such a poor standard of accomodation.
The receptionists and the barman were friendly however the rest of the staff were rude and not interested in customer satisfaction.

Even though there is a spa complex which seems to be part of the hotel, it has very little to do with the hotel.

- Swimming shorts are not allowed. You need to have speedos which you can buy from them for €27.50
- You have to wear a swimming hat. You can buy this from reception for €3
- You need to have sandals, you can't use your own, but again you can buy these for €7

None of this was made apparent to us in either the booking process or when we checked in to the hotel.

I would seriously recommend you don't stay here. I have stayed at other several other hotels in France over the past few years and this is the worst yet

  • Stayed July 2010, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 19, 2009

To me this hotel was a real find ..I booked via Brittany Ferries... My wife and I ...Four nights ..£589.00 for room and B.B including ferries .. Mont St Micheal from Portsmouth ..Normandie Express return journey. Hotel food was first class ...Breakfast buffet had everything you could want ( not the usual French coffee and bread ) Dinner approx 30 euro ..Rooms are modern simple style..lovely bathroom with seperate toilet .Staff were a delight ....This is part of a spa complex and as a hotel guest you can use the lovely swiming pool,sauna,etc. The hotel is situated right on Sword Beach 100 yards from the Casino. If only the pound was stronger..Well we know who we can blame for that..

  • Stayed September 2009, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Riva Bella Hotel

Address: Avenue du Commandant Kieffer, 14150 Ouistreham, France
Location: France > Normandy > Basse-Normandie > Calvados > Ouistreham
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Ouistreham
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Riva Bella Hotel 4*
Number of rooms: 89
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