Stayed in Balneo Complex Saint Spas on a business trip for three days in November. Yes, the hotel fulfills minimal criteria of Bulgarian requirements for a five-star hotel. But nothing more in my opinion. I found the staff haughty or at least unfriendly (not all of them of course). The towel boy at the pool area was very rude, not only to me, but to few nice old ladies, which came right after me. The pool area itself was very good, I like thermal pools much. Very impressive SPA. The double room, which I stayed in, was clean and simple, nothing special. The bathroom was small, but OK. Had to wait for warm water for a long time (in five-star SPA hotel!). I didn't like the food in the restaurant (full board basis, buffet style). Even worse - had some stomach discomfort and heartburn as well, nothing serious, but unpleasant. Some of my colleagues had similar complains. I didn't go out from the hotel for these days and didn't eat elsewhere but anyway, I don't blame anybody. I would not hurry back.
- Official Description (provided by the hotel):
- The Saint Spas Balneocomplex is the newest five-star complex in Bulgaria, fully supplied with mineral water. It is located at a place of the same name, at the end of the town, in the Chapinska river valley, among pine-tree hills, wide velvet meadows, crystal blue sky and south Rhodopean sun…the Orpheus mountain. It is a piece of the Earth that was blessed with a healing gift, known even before the ancient times with its Roman and Turkish baths and described later in the travel notes of Aleko Konstantinov and Ivan Vazov. Here is located the biggest mineral spring in the town - the Radonova bath, as well as one of the wonders of the Bulgarian nature – the Kleptuza Karst spring – the biggest at the Balkan Peninsula. The hotel part of the complex has 105 standard rooms, 4 VIP studios and 115 luxurious apartments – attractive as design and color decision, with heavenly views southwards and northwards towards the awesome Rhodope Mountains. All rooms in the hotel are equipped with LCD TVs, mini-bars, Internet, telephones in the bath, as well as in the room. Outdoor and indoor car park for 120 cars. The following zones have been differentiated in the complex: Entertainment facilities with main Restaurant for 300 people, Restaurant-terrace for 100 people, Cafe-terrace for 50 people, Panorama bar restaurant for 80 people, Lobby-bar for 60 people, Gambling room, Computer room, Kids corner, Fitness, Beauty center, Tourist agency.Business zone with Business center and 2 Conference halls for 30 and 200 people. The halls are equipped with flip charts, white boards and multi players. Wellness zone with big and small (kids) indoor swimming pools with mineral water, Finnish sauna, sauna with chromo-therapy, steam bath, room for relax, Fresh and vitamin bar. SPA zone with 2 rooms for cosmetic treatments, 15 massage rooms and 6 rooms with bath-tubes, Egypt bath, Turkish bath, solarium. Medical zone with rooms for Physiotherapy, Cardiology and Internal medicine, Gynecology, Surgery, Gastroenterology, Urology and Dermatology, laboratory, hall for Kinesitherapy, therapeutic room, rooms for lye treatments, light therapy, ultrasound, inhalations, water therapy. Entertainments Sports tournaments in bridge, chess and backgammon, table tennis, water polo can be organized in the complex. You can visit the sports schools and courses in swimming – individual and group classes, Bulgarian national dances, callanetics, underwater gymnastics in groups. Experienced professionals who work in different animation programs will carry out for your children. For your tourism and recreation outside the complex you may receive more information in the tourist agency of "Sirona Tour". ... more less
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