Just returned from 2 weeks here and before I start to put it in context this is the first all inclusive we have done as a family so we have nothing to compare to . Went with my son who is 15 and daughter who is 13, and we all had a great time and the 2 weeks flew by, and we would not hesitate to come back. The big positives are :
Cleanliness - whole hotel is spotless and the cleaners do a great job with a smile on their faces which is nice.
Animation Team - they are superb and would be a credit to any hotel, always laughing and did not push too hard if you declined to do something. The kids loved archery and shooting Alex in particular was a great help and this would be a big consideration in coming back.
Restaurant - it is big but it is a big hotel, but we found the selection and quality very good, yes 75% of the food is eastern European rather than western but I have no problem with that as 75% of the guests during our stay were from that region so cannot moan.
There are a few things which made no sense to me and these are not complaints but things that could be easily fixed:
Lobby Bar - I have no idea why the bar is open to 12.00 but the all inclusive part finishes at 11.00??? I found this absolute crackers - stop it because it will really hack some people off.
Safe - do not think a 4 star hotel should charge for the safe, not what you expect
Beach bars - to be fair this May be changing as a new bar opened while we were there but I did not understand why the pool bar closed at 5 when most people stayed down to 6.30, this got a lot of people cross and seemed daft to me, just keep it open to 6.30....
Don't give the table tennis balls out free, I watched KIDS destroy them as they did not know what they were doing.... then we could no play! Charge for them or get a vending machine so that guests can buy them
Apart from these overall a great 2 weeks
- Official Description (provided by the hotel):
- Location: Overlooking the Black Sea and boasting magnificent views, Sol Luna Bay Resort is located directly on the fine, sandy beach, amidst unspoiled natural beauty of both mountain and sea. This luxurious resort offers high quality accommodation for leisure guests in a unique vacation destination. The secluded holiday complex is very attractive for strolls along the picturesque coast and for water sports practicing. It is located 60 minutes away from Varna and Bourgaus airports and only 10 minutes away from the nearby towns Byala and Obzor. The accommodation units are situated in two buildings located 100 m away from each other. Both buildings are connected by a bridge floating over a small river. Each building is provided with a reception desk and a parking lot. Covered parking area is avilable only in one of the buildings. Rooms: Sol Luna Bay Resort offers 526 spacious and tastefully decorated rooms where you can experience full comfort and relaxation. There аrе two main types of accommodation units available: double rooms and family suites. Both hotel buildings offer this types of units and the bookings are allocated deppending on the requested type of view and hotel's avialability. Services and facilities: All resort's guests are using the facilities of the two hotel buildings without limits. Restaurants, pools and beach with free of charge sun beds and umbrellas are situated infront of one of the buildings. Bars serving snacks and beverages are available in both buildings. Free of charge services and facilities: • Outdoor and indoor swimming pools • Parasols and sun lounges by the pools and on the beach in front of one of the hotel's buildings (upon availability) • Wi-Fi Internet access in the hotel lobby and in the hotel rooms facing the sea • Fitness center • Sports activities (aerobics, table tennis, beach volleyball, beach tennis, darts, shooting area) • Daytime and evening entertainment programme • Free access to the Aquapark, from 01 June till 15 Sept., According hotel's time table, depending on weather conditions Services and facilities charged extra: • SPA Center - sauna, masssages and beauty treatments • Billiards and bicycles to rent • Water sports on the beach • Laundry service • Patrolled parking • Shuttle service to/from Obzor and Byala • Internet corner Other facilities: • Minimarket • Souvenirs and beach accessories shops • Exchange desk • Hairdresser, manicure, pedicure. The complex offers plenty of additional services designed especially for family needs to ensure comfortable and pleasant stay for each of your family members: • Separate children's pool and playground • Kids' entertainment center (4-12 years) with special program, mini disco ... more less
- Reservation Options:
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- Also Known As:
- Sol Luna Bay Hotel Obzor