we stayed for three nights and the best thing about this place is great information you get. they know a lot about the area and are not payed any bonus for referring guests to companies so you can trust them.
only one morning there was a middle-aged woman working at reception, not local, probably from the US and she was very unfriendly. she gave you the feeling, that you should not ask her anything and that she didn't want to talk to you. may be she had a bad day. all the other staff was very friendly and helpful.
the room was good, a bit noisy.
the kitchen is lacking knives!! otherwise it was fine to cook there, but it could be a bit cleaner, especially the cat food on the fridge doesn't necessarily have to be there,...
- Official Description (provided by the hotel):
- Our Mission is to exceed our guests expectations of a budget hotel by providing outstanding customer service and dependable information. Commit time and resources to preserve the values and traditions of our community and Costa Rica. Pura Vida y Pura Hospitalidad. ... more less
- Also Known As:
- Pension Santa Elena Hotel Santa Elena
- Pension Santa Elena Monteverde, Costa Rica