In all fairness to PSE, I must share that my wife and I sandwiched our one-night stay at PSE between a two-day stay in deluxe accommodations at the Lost Iguana Resort in Arenal and a 4-day all-inclusive stay at Playa Conchal in Guanacaste. With that said, I must admit that I have mixed feelings with respect to this location. The perks of this place include its attentive staff – who have outstanding knowledge of the area (and Costa Rica), a bohemian climate and central location. What stands out the most about our stay at PSE is that the staff we interacted with was absolutely fantastic and did all they could to assist us to enjoy our short visit to Monteverde. Despite the fact that we didn’t book any of our canopy or hanging bridge trips through PSE, we did see PSE staff members meeting with other guests to help them plan their trips. One of the highlights of our stay at PSE was Ro’s attentiveness and hospitality. We were pleasantly surprised with a complimentary bottle of wine, a bouquet of fresh lilies and chocolate that was personally delivered to our room by Ro to help us celebrate our honeymoon at PSE. Go Ro!!! We received outstanding service from Eduardo also. The downside to PSE was the quality of our room. I must say that my wife was a bit disappointed with our room from the minute she walked in AND she is far from a being a prima donna. Frankly, I was a bit embarrassed about having selected PSE upon being shown our room, which was very basic -- a full size bed and a private bathroom with hot water. While the bed was comfortable, the sheets were very worn and kept slipping off the mattress – which creeped us out. The bathroom was perfect! Plenty of hot water! Unfortunately for us, we went during rainy season and after driving 4.5 hours on the unpaved road from Arenal to Monteverde and a two-hour canopy tour we wound up crashing and spending our entire evening and night in bed.
Overall PSE is perfect for anyone traveling on a really, really, really tight budget (our room costs us $17/night). It also works well if you plan to be out of the room for considerable amounts of time. So, in summary, if you can afford to spend a bit more and don’t want to stay up all night worrying about the cleanliness of your bed linen stay elsewhere or bring your own sheets.
- Official Description (provided by the hotel):
- Our Mission is to exceed our guests expectations of a budget hotel by providing outstanding customer service and dependable information. Commit time and resources to preserve the values and traditions of our community and Costa Rica. Pura Vida y Pura Hospitalidad. ... more less
- Also Known As:
- Pension Santa Elena Hotel Santa Elena
- Pension Santa Elena Monteverde, Costa Rica