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“Overall good hostel with friendly staff” 4 of 5 stars
Review of Hotel El Tucan

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Hotel El Tucan
Town Center, Santa Elena 60109, Costa Rica   |  
Hotel amenities
Ranked #3 of 6 Hotels in Santa Elena
Stevensville, Maryland
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
26 helpful votes 26 helpful votes
“Overall good hostel with friendly staff”
4 of 5 stars Reviewed June 5, 2013

Two friends and I stayed at the El Tucan hostel in March 2013 and we were satisfied with our stay for what we paid. We arrived after 6pm and weren't planning to stay the night but just meet our ride there. Turns out we had to spend the night and the staff had no trouble accommodating us. It was $10/person for a mixed dorm. The rooms weren't decorated but were solid wood paneled. The beds had linen and pillows ready to go and I was quite warm and comfortable. The bathrooms were average however one almost always didn't have toilet paper. A storm rolled in the evening we stayed and had I not had my ear plugs, I probably would have been miserable since whatever sign or tin roof was just outside our window was thrashing all night. Breakfast the next morning was DIY with fruit, eggs, bread and coffee available. It was included in the price of our stay. The internet worked fine and I was even able to Skype my husband a few times without a problem. The location was excellent with yummy food joints (Taco Taco) and cafes within very easy walking distance. Its just down the hill from the bus stop and if you're up for a longer walk, you could make it to Curi-Cancha nature reserve in 45 minutes. The staff would be happy to call a taxi for you though if you prefer. I didn't use the laundry service but they offer it and I saw the staff doing laundry while we were there.

Overall, I found the El Tucan to be quaint and comfy. You are staying at a hostel, not a 5-star resort. If you come with those expectations and enjoy the cheap night stay, you'll be satisfied.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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111 reviews from our community

Traveler rating
    41
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    9
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Business
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Huntington, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed June 2, 2013

This was an average hostel. The private room with a private bath was $30 or $35, the room was all wood paneling nothing great. The bathroom was clean enough but the shower head had electrical wires exposed attaching it to the ceiling which made me nervous. There are benches right outside most of the rooms and you can hear conversations through the windows (which don't close completely) at night while trying to fall asleep and in my case the next morning while someone was having a loud phone call conversation. The staff was helpful and friendly but I wasn't overly impressed with the place. We checked out 2 other hostels and not really too impressed with any of them. This town in general wasn't my favorite we stayed 2 nights and basically only stopped there for ziplining and did the night tour, both highly recommended!!

  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Liberia, Costa Rica
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 29, 2013

Tony, the owner, charged us and another couple the price for private bathrooms, which we found out at the end of our stay, and refused to refund us. There was almost never anyone at Reception, and the information they gave on tours was not always accurate. A few times he left his kids at Reception, and they either completely ignored everyone or were rude (we almost missed our bus because no one was there to take our keys, and we saw him lose many customers). Told us there was hot water when we could almost never get even a trickle of lukewarm (and it,s cold at night!). Told us it was quiet, but could hardly sleep because of the nightclub nearby. Lied about the breakfast; don;t go too late or there;s almost nothing left. Si ud. habla español, Tony le trata mejor, pero miente mucho. Don,t trust them! ¡No tengan confianza en ellos!

Room Tip: Ask other travellers what they paid first. Get private baths if you can, and avoid the front right s...
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  • Stayed April 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Charlottesville
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 20, 2013 via mobile

Ill start with the positive:it was only $10 person. Yeah they advertise hot showers, wifi, breakfast, etc...but these are pretty standard amenities in monteverde.

I just felt too cheap with no value. They serve folgers coffee which I just so disappointed, ya know coffee being one of costa ricas major products. The staff was kind enough to your face but just were not that helpful. They only could sell you on the specific tours that they sold. We had to go to other hostels to get any information on things to do that weren't one of their selling items. Example would be the curi cancha reserve which we really enjoyed. If you are careful and cheap then this place will work. If you want to do the most touristy things possible in monteverde then their tours may also be for you... Just be aware that they are trying to sell you more then they are trying to help you. Yeah it's family run, but not so sure that's a selling point. Kids screaming, loud cartoons on tv, and just not much connection with the employees. I got to spend time in casa tranquilo and backpackers, and I found them way more pleasant, although they are a few dollars more.

Also at the end of our stay they took our key deposit because we didn't save the receipt for 3 days which you need in addition to returning the key. I just felt no value and that they were trying to scam us. Not a good feeling to have, but we stayed it out because we were out of money and the $10 per night was low price. We appreciated the eggs and fruit in the morning and felt that as long as we keep in our own space it would be fine. And it was fine, but just fine. It's clean, beds are comfy, rooms are fine, there is a kitchen (refrigerator doesn't work well) but there are many other amazing hostels that will add to your experience and I recommend spending a few extra $ to get way more value.

If your frugal and just want to be in your own space without much interaction or connection, this place can work well for you.

  • Stayed March 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 19, 2013

we stayed for two night at el tucan on 17th march, and we were greated right away from the staff who showed us a room, me and my partner got a private room for such a great price, same as the dorms, i have stayed in about 20 hostels and this room was amazing, if it was a little better it would of felt like hotel, i couldnt of asked for more.

the staff were amazing and had so much knowledge, when you arrive they give you a map and some leaflets they recommend. i wanted to do a canopy tour and they explained the difference on each one.

i went with extremo and although never dowe it before they were amazing, im scared of heights but they were amazing, i didnt do the tarzan or superman as my nerves got to me but the staff were great and even offered to do superman with me. louis was the guide and driver and i would recommend anyone to have him as a guide, very professional and a great sense of humour...goes to all the staff.

the hostel offers breakfast and as we were leaving early on out last day i expected not to get anything, but they offer breakfast from 6am...the water there is safe to drink so remember to ill up your bottles,

i will be back to this hostel is was great

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Antwerp, Belgium
1 review
4 of 5 stars Reviewed March 15, 2013

we had a nice stay in hostel El Tucan. The staff was very friendly and helpful.
the only thing that I would change is a warmer water in the shower. the rooms are very clean.
there was even breakfast included in the (low) price and it's super handy that there's a kitchen with all the stuff you need (like a blender, knifes, plates, ...) and a refrigiator.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
43 reviews 43 reviews
27 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed March 15, 2013

Rooms are good and clean for an ok price and breaky is acceptable too. Unfortunately, we were asked which tour we wanted to book EVERY TIME we entered the common area... And were totally ingnored (aka not even replying to our Hello) once we decided to book our tours elsewhere (for cheaper, we asked the Tucan staff to get the same price they refused)... Shame some people dont get that being on vacation and travelling / backpacking are different.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel El Tucan

Address: Town Center, Santa Elena 60109, Costa Rica
Location: Costa Rica > Province of Puntarenas > Monteverde > Santa Elena
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #3 of 6 Hotels in Santa Elena
Price Range (Based on Average Rates): $
Number of rooms: 15
Official Description (provided by the hotel):
Cabinas El Tucan is a perfect solution for travelers under a limited budget, we offer our customer very clean, comfortable and nice rooms under a very cheap cost. Cabinas El Tucan is located in Monteverde Costa Rica right on the Monteverde downtown. cabinas el tucan offer rooms with share and private bathrooms, all the bathrooms come with hotel water. Tv area, Game area, relaxing area, internet area, WIFI connection and breakfast include are a few of the great things offered by Cabinas El Tucan in Monteverde Costa Rica ... more   less 
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Also Known As:
Hotel El Tucan Monteverde, Costa Rica - Santa Elena

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