Great stay. The room was large and clean and had everything we needed. Heiner, the host, was incredibly helpful and hospitable and made us a delicious breakfast as well as helping us book local tours. We never got to meet Erick. There was no AC in the room, but it was not needed anyhow, and we didn't even use the fan that was provided. The location is good - just a 10 minute walk into the tiny town center, including the supermarket. Monteverde has several loud trucks that rattle past so the quieter location makes sense! The only downside is that the room was quite dark as there is not much natural sunlight that gets through all the vegetation, but this was a minor inconvenience. Highly recommended!