I took the Skytram and Skytrek tours for $55. The view was great despite the cloudy, misty weather. The highlight was when the tram was slightly swaying up in the canopy. Unfortunately, that is all the positives I can say about this tour.
I have taken two different guided tours: one in Tortuguero and Arenal, and I have to say the guided Skywalk tour was a huge disappointment! Our tour guide, Daniel, wasn't as nearly knowledgeable about the flora and fauna in Montederve let alone places in Costa Rica. We had difficult time understanding his explanation, often had to correct him with his explanation, and asked him to speak up as the people at the back couldn't hear him. When he gave his information, it was very basic, limited and of general knowledge. I could have saved $25 and read the infor from the guide book or the Internet.
During the Skywalk tour, Daniel asked if all nine of us paid for the two tours (there were ten of us in total except one of the tourist opted for Skytrek instead). When six of the tourists did not pay, he announced to everyone that it would be his gift to them for the free Skytram tour. Although a great gesture on his part, it would be common sense if he privately disclose the infor to them. The three of us, including myself, who paid for the two tours weren't pleased. To top if off, the tourist who went on the Skytrek went on the Skytram for free as well.
Other concerns about this tour company...initially I booked for 10:30 am tour. It got changed to 1:30 pm, and then it got changed again to 12:30. Waiting for the shuttle to pick me up took extra 15 minutes. When the same driver dropped me off, it was at a different hostel. Was he just tired?????
When I asked Daniel if the tour at 10:30 was booked. He replied no, but then quickly said it was because three of the guides had to fill in for other tours? Hmmm...there weren't many people at the tour, in fact, we were the only tourists there from the start and end of the tour.
Lack of communication from the tour operators. For example, we were told that we would have time to order food from upstairs before the start of the tour. The six tourists who got the free Skytram ordered hamburgers. Unfortunately, they had to take their food with them since we were waiting.
Also, when you book a tour, you are given a green fruit voucher (one stick of fruit kebab). I asked the female operator if I can have the fruit after my tour. Sure, no problem she said. Only to
discover that after the tour, the restaurant upstairs was closed early because the some of the operators were doing a team building exercise downstairs.
If you choose to go on the tour, hope you have a professional, knowledgeable guide who doesn't underestimate your intelligence, and hope you have a great experience! Perhaps, you may get lucky and have two tours for the price of one :)
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.