This is a great place, a very nice and comfortable hotel located in a great area, sorrunded by nature and vegetation but also near the town. We arrived at sunday afternoon, were received by Andres, who is amazing,he really knows everything that's going on in monteverde, and also in all parts of costa rica i would say. The rooms are very big, clean and tidy with bathroom, which is also very clean and spacious, with towels and all that you need, also the water is warm, so all perfect.
You have a common area, where until a determined time they make you the breakfast, but if you wake up after, still you can have coffee, tea or whatever you want to drink and full yourself to start the day in monteverde. At the reception you have all the handouts and information of all the activities that you can make in monteverde, but if you have doubts ask the boys in repection, they are very kind and helpful, and know everything, Andres help us and arranged for us two activities that we made in other places of the country after we left monteverde, and all was perfect like he told us that it was going to be.
So i totally recommend this place, is an awseome hotel with all the facilities, great atmosphere and fantastic people, very friendly, helpful and professional.