I stayed for 2 nights traveling solo. The staff were pretty friendly in person, however I found all the signs about possible fines a bit insulting. If you washed your own clothes in the bathroom there was a fine. Another fine if you had a guest, if you stayed past 10am check out, if you washed your shoes with their towel. Then there was breakfast. You have to sign up on the kitchen whiteboard by 8pm the night before. Breakfast was pretty simple and few choices and small portions. However, the sign said breakfast was a courtesy not a right, so sit down, shut up and like it....or there will be a fine. Access to the hotel was up a steep ramp. Those with mobility issues, I would advise looking elsewhere. The desk books tours for you. I was confused by the receptionists answers when I asked about specifics though. The Monteverde area is very nice, just plan on a long trip up the mountain on mostly gravel roads. The town itself has a lack of parking and this hostel only had a small area at the side of the road for parking. It looked like the three cars that were there when I visited was about the max.

I would strongly recommend to this hostel that they take down all the individual posters and fines from the rooms and common areas. It just looks tacky, especially since they all had English spelling and grammar errors. If the management needs some kind of guideline for guests, consolidate it into one page, get it proofed for spelling and handout to guests in check in. Please treat your guests like guests instead of unruly children. Your accommodation may be budget but it is a business and if you want business to improve, you can start by improving your guests' experience.

This is a lovely bnb in monteverde!!! The staff were really friendly and helpful. The room was lovely, clean, big, nicely decorated, with fridge, tv and bathroom! And an excellent price!!! Free breakfast in the mornings and was so nice to have free tea n coffee all the time as its cold up there!!!The tours on offer are great and well worth booking through the bnb as u have security and can get money back if anything changes. A really nice atmosphere here.

This place is definitely very good value for your money. Remember it's a hostel though so don't expect luxury. The front desk is the only stop you need for your tours which is of course very convenient. I stayed for 4 nights and had to switch rooms after 2 nights. This way I got to try two rooms. The first room got very noisy at night because the wind (and there is a lot of wind around here) would bash in on the door which was a bit loose.
Be careful with the safe at the front office, official opening time says 9pm but I wasn't able to get my stuff at 8:30pm one night. A minor inconvenience for me, but this could be a major problem if you have to catch a bus before the front desk opens the next day.

We had a great stay in Santa Elena. This place is great value and the staff are very helpful with booking excursions. The rooms are small but clean and the bathrooms were very clean too. We enjoyed the complimentary breakfast. If you're looking for a good budget option in the Monteverde area, I would recommend this place.