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“First time on Barcelo Tambor” 2 of 5 stars
Review of Barcelo Tambor Beach

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Barcelo Tambor Beach
3.5 of 5 Resort (All-Inclusive)   |   Playa Tambor, Tambor 771-1150, Costa Rica   |  
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Hotel amenities
Special Offer
Early booking offer
Ranked #4 of 7 Hotels in Tambor
Province of Alajuela, Costa Rica
1 review
“First time on Barcelo Tambor”
2 of 5 stars Reviewed 6 days ago NEW

This was my first experience in this all inclusive hotel, the food was OK, all the deserts have the same taste all, the room was clean, the pool near to the wet bat had a terrible smell, and seems to be dirty at 9 am just starting the day. The men in charge of the night show did some jokes about homosexual people that could make some people laugh, but make uncomfortable others, at the point I saw some people go to their rooms. The palm's pool for kids was awesome for my children they have a lot of fun there.

  • Stayed December 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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332 reviews from our community

Traveler rating
    148
    85
    50
    24
    25
See reviews for
126
80
5
4
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Halifax, Canada
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Our first visit to Costa Rica. This is a wonderful family resort. The weather perfect, the ocean so warm, the staff so friendly, good food, clean room. Wonderful wild life. We didn't know what to expect, and we were pleasantly surprised. We will go back for sure.

Room Tip: Ask for an ocean view room. They are all the same price.
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  • Stayed December 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alajuela, Costa Rica
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Second experience and quite enjoyed, thanks to everyone who helped us with everything, especially Alex Espinoza, helped us with everything, booking at the restaurant, snorkel tour and wine to the room.
I am planning our 3rd trip by July next year ... thanks again

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review, 2 weeks ago
Dear George M

We salute you and want to thank your preference in choosing us as your anniversary option.

We are more than happy to know that we fulfilled your expectations.

We also want to extend your congratulations to our coworker Alex Espinoza for his excellent work and customer service.

We are looking forward to having you with us next July.

Best regards,
Raúl Arranz Medrano
Director
Hotel Barcelo Tambor Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
La Fortuna de San Carlos, Costa Rica
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

ok is a cool place. but is you go without a car is a little bit unconfurtable. but there are taxis when get out of the boat. drinks are ok, food is ok. as i said is very good for the price- is good to go with some friends or u couple.

  • Stayed October 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review, 3 weeks ago
Ms. Ka3092:

Thank you so much for publishing your comments on this website.

It is a honor to know our hotel have met your expectations during your visit in our facilities.

We hope to have you back in our resort.

Regards,

Raúl Arranz Medrano
Director
Barceló Tambor Beach.
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New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 30, 2014

The beach is black!? Not sure if I liked it. I spend time at the pool. The rooms were clean and the food was OK. I went with a group of people and did several activities so the trip was wonderful. Before arriving here I stood at the Barcelo San Jose. Again rooms were clean and the food was OK. I've visited other Barcelo's and the rooms and food have been better. But the experience on this trip was awesome. Also, Tambor beach has a lot of wildlife. So careful walking around at night lol .........you'll be OK.

Room Tip: Ocean view for sure. 2nd level....because of the gators...............
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  • Stayed November 2013, traveled with friends
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review, November 3, 2014
Dear Araceli,

Grettings from Barceló Tambor Beach.

Through this comment we want to externalize our gratitude for the time you took in let your comment in this website.

We are more than happy to know you enjoyed your trip and the activities we offer.

We thank you for the observations and we will work in improving the food service.

Thank you very much once again, we will keep on working to improve the different spots.

We hope to see you once again.

Regards;
Raúl Arranz Medrano
Director General
Hotel Barceló Tambor Beach
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tel Aviv District, Israel
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 15, 2014

This hotel is located on a secluded resort with a private beach and provides you with everything you will need for a good vacation.

The hotel has a local "tour" office of two different companies that together provide you with almost everything you can do in the area from fishing, water sports, trekking, canopy, snorkeling, ATV's you name it.

the hotel has 3 restaurants and with every 3 or 4 nights stay you get the option to eat for free in one of them. I recommend visiting the meat one.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review, October 16, 2014
Dear Dochost:

Greetings from Barceló Tambor Beach;

We thank your interest shown and time you took in writing a comment in this website.

It is a big pleasure for us to know that our tour offering have met your expectations and you could also enjoy the lush surroundings.

Once again we thank you the interest in sharing with us your experience in Barceló Tambor Beach.

We wish to have you back in a future.

Regards
Raúl Arranz Medrano
Director
Hotel Barceló Tambor Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed September 21, 2014

This is the most beautiful country and the grounds of the resort are immaculate. This does not make up for the service! No air conditioning for 2 of the 3 nights. No phone service in room. Housekeeping neglected toilet paper, coffee, left dirty towels. They were rude when asked. The food was average, at best. Children took up all the seats at the swim up bar, which should be adults only. There are other resorts in the area! Check them out!

  • Stayed September 2014
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alejandra G, Channel Manager at Barcelo Tambor Beach, responded to this review, October 7, 2014
Dear Miss Denishep;

Greetings from Barceló Tambor Beach.

We regret your stay in our hotel didn´t meet your expectations.

In regards to the AC, We had an inconvenient that was fixed . It was given some important aspects for the guests of that area could change of room, to another place with full use of air conditioning.

We also have held a gathering with the cleaning staff to go over some procedures about cleanness and the neatness of the rooms.

Likewise it has been indicated to bares staff that try do not allow minors be seated in the pools seats.

We thank your comments and published observations, the one help us to improve our customer service.

Best regards.
Raúl Arranz Medrano
Director
Barceló Tambor Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo Tambor Beach

Address: Playa Tambor, Tambor 771-1150, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Tambor
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 7 Hotels in Tambor
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Barcelo Tambor Beach 3.5*
Number of rooms: 402
Reservation Options:
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Also Known As:
Barcelo Tambor Beach Hotel Tambor
Barcelo Hotel Tambor Beach
Barcelo Hotel Puntarenas
Hotel Barcelo Playa Tambor
Barcelo Tambor Costa Rica
Barcelo Tambor Beach Costa Rica

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