The surrounding is beautiful. The room is decent. However, there is an ashtray there even though they claim the room is non-smoking, and the smell is strange. There are a lot of activities and classes, but some of them cost money (e.g. playing Ping-Pong). You won’t get bored there. If you have toddlers and/understand Spanish, you will enjoy the stay more. The pools are great. We spent most of time there playing basketball (while other guests playing volleyball). There are quite selections of food and the drinks. Of course, if you compare this place with other all-inclusive hotels in Cancun, there is a gap. So don’t expect too much, especially the Japanese restaurant. I recommend you go to Steakhouse instead. The beach view is so so. Walking along it in the morning and evening is nice. The staffs are friendly, but nobody there would help us to change a flat tire (They said they did not know how to. I did manage to change it myself though it took 45 minutes. Well, I am not a handy man. If you plan to rent a car, be alerted the road conditions there. The road service doesn’t cover the flat tire.)

Great Stay!

We were at the Barcelo on a Monday-Wednesday. This was perfect because the weekend crowds had checked out.

The staff was friendly and helpful. All inclusive is amazing. The grounds-nature reserves/beach/etc-so beautiful!

I stayed with my family. They had activities all day. Staff are very friendly and helpful. I had to see the doctor on site who was very nice and affordable. I had soo much fun and it was safe walking on the beach at any hour.Food is awesome too!

We stayed at the Barcelo recently. This hotel was gorgeous. The landscaping was beautiful. Costa Ricans come here to vacation so if you dont understand spanish you wont understand half of what people are saying. The front desk speak great english. Luis at the front had great customer service skills and was helpful with directions. The only downside is the beach is quite rock in this area due to the tide and current flow. The have nice tennis courts too and tennis racquets are available. Enjoy!