I am a repeat customer at the Novotel at BKK, as the rooms are comfortable, the restaurants superb and proximity to the airport convenient.
On this occasion, I found the service had deteriorated somewhat however. What used to be done by the Reception Desk is now spit between Business Center, Room Service and Reception, requiring individual payments to be made. Not sure, why they made it this complicated. The services delivered were fine, just the process was questionable.
- Official Description (provided by the hotel):
- Novotel Suvarnabhumi Airport is a 4 star hotel located 10 min walk from Suvarnabhumi International Airport in Bangkok. Ideal for business trips, the hotel features 5 boardrooms, a pillarless grand ballroom for up to 1,000 people, plus 6 meeting and function rooms and a business centre. Boasting 612 comfortable and contemporary rooms, the hotel also offers 2 bars and 4 restaurants. With a 24 hr airport shuttle every 10 min from Gate 4 Level 2 and parking available, there is no better place to stay. ... more less
- Reservation Options:
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- Also Known As:
- Novotel Suvarnabhumi Airport Hotel Racha Thewa
- Novotel Hotel Suvarnabhumi Airport
- Novotel Hotel Bangkok
- Novotel Bangkok Airport
- Bangkok Novotel