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“Not recommended to anyone” 1 of 5 stars
Review of Miltons Beach Resort

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Miltons Beach Resort
368 Ganahena, Unawatuna, Galle, Sri Lanka   |  
Hotel amenities
Ranked #81 of 90 Unawatuna B&B and Inns
Tokyo, Japan
1 review
2 helpful votes 2 helpful votes
“Not recommended to anyone”
1 of 5 stars Reviewed January 19, 2013

I stayed there in January with my family for one night : full board.

# not in time at all:
Our check in time was 11AM, even we went there around 12:00 room was not ready. We have to wait another 30 minutes at restaurant with luggage.

# No towels
Even waiting long time for preparation, they did not arranged towels. We have asked 3 times to arrange towels.

# Meals terrible and boring
We have reserved as full board. There is 4 options in Lunch menu. And also they are saying dinner also same as Lunch menu. What a terrible place ever stayed. Only 4 options for lunch and also dinner!!!

# Not clean at all
Bath room is bad smelling at all. Lights are hanging by wires and can not feel as hotel.

# Staff English ability is poor

# Not good for small kids.
Beds are very high. It is danger for small kids.

Staying here is just wasted time and money. Even they give free of charge staying I will never accept. Not recommend for anyone!

  • Stayed January 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

Traveler rating
    4
    3
    8
    2
    14
See reviews for
10
12
2
Business
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Danish first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 24, 2012

I stayed at Miltons for 8 nights in March this year and to say i was apprehensive was an understatement after reading the reviews. We stayed in a deluxe room on the top floor, and after understanding what happened in the Tsunami and seeing the photos prior to coming i wasn't expecting palatial.

I could pick trivial faults with pretty much anything if i so wished which is obvious what some people have done on here.

No there was not a wooden floor and deluxe decoration and exquisite bathroom facilities. The door onto the balcony (on the 3rd floor mind ) would'nt close group 4 secure like!!!

But, the room had the finest air conditioning i had ever had. (i have also been privileged to travel the world and stay in some of the finest hotels) The television if and whenever it was needed was first class and had movie channels and sports channels in abundance.

The linen etc was spotless and changed whenever you wanted it. (you only ever had to ask for anything and you got it straight away)

As for the location. Yes it was on a main road, yes you could hear traffic, but if that was the price to pay for the location then i'd be there every time.

I read an article about it being away from the place to be!!!!!! 200 yards, maybe 210 at a push down the road and you were on one of the finest beaches i have had the pleasure to be on. The choice of bars and restaurants was fabulous. The sand and sea were second to none.

Back at the hotel, the food was also very good. The staff were amazing and would do anything that was asked of them to make your stay worthwhile. The hotel was full when we were there but nothing was too much trouble. in fact one day i went down to reception to ask for more towels and by the time i got back up to the room, there was a guy waiting to hand me fresh ones!!!

I cant speak highly enough about Miltons on every count.
Take into account you will stay in far more palatial hotels like we did for the last week in Sri Lanka. A 5 star all inclusive hotel with all the trimmings. Result, appaling service and staff and after paying 3 times more for the privilege than paying Miltons i know where the 5 star value is.

Miltons any day of the week for me

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 8, 2012

I recently stayed at this hotel with a group of mates for England cricket tour. Having read recent reviews on tripadvisor, we were all very concerned. Although we have found much of these bad reviews to be unfounded.

I would like to say, that by no means is this hotel a palace, but for service from staff, the great airconditioning, the view and location you cannot fault the place. Due to the impact the tsunami would have had on this location, they are doing the very best they can to recover.

We chose deluxe rooms and from what I can gather these are much better than the standard rooms, they were large and spacious with two king sized beds. We had one or two small issues with the room, but within minutes of pointing this out to a member of staff, things were attended to.

The food here was very good, with a varierty of choice, breakfast was included and they would cater for how you wanted specific things - such as eggs etc.

The location is at the quiet end of Unawatuna, and it is just a short stroll to the start of Unawatuna beach, which is ideal for those looking for peaceful stay and not too far from local amenities - such as restaurants and bars.

Room Tip: Make sure you have a deluxe room
See more room tips
  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bern, Switzerland
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed January 19, 2012

We were given a room with no closing window in the bathroom and could hear the traffic, very close to the room; the room was not finished, furniture was in CONCRETE, the bathroom was a huge empty room with a small sink, the bed and room with no charm at all unlike the pictures were showing, and the terrace was not locked to the room which made the room unsafe.
We decided to go to Flower garden instead where the welcoming and service was very warm without comparison with this place FOR THE SAME PRICE !!!

ON TOP OF THAT, THE HOTEL HAS CHARGED 100% when the condition at booking.com were 50%. I was reimbursed by booking after complaining.
The owner of Miltons also had a very bad behavoir with one of his employee while opening the bathroom door for us, saw there was plenty water on the floor, he shouted at him like if he was an animal.
There is no love in this place and one can easily feel it after 10mn staying there. I couldnt imagine having slept there.
It's a pity because (and this is the only point) there is a beautiful sea view.

  • Stayed October 2011, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munster, Germany
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 11, 2012

Hotel's website looks better than reality. The place would need a serious renovation, even though the view is great and the location right at the beach very good. The hotel was severely affected by the 2005 Tsunami and bigger parts of the terrace, walls etc. were not restalled yet. Furniture were old, but practical and clean. There was continous warm water, which was not the case in all of the places of this category. We moved to another place early, which was nice and showed a far better cost benefit ratio.

  • Stayed January 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kristianstad, Sweden
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed January 10, 2012

Two out of four adults were put in a "standard room" that had dirty towels and no toiletpaper. Bloody linen in bed and no blankets. As I was complaining I was promised another cleaned room the next day. No room! In the morning me and my wife wake up with a lot of mosquitobites. One of the windows was impossible to close.Most of the staff was bad educated and didn't know what to do until you pointed it out. Bad management! Lots of the people inside the hotel, it seemed, were just friends from the neigborhood. The "hotel beach" seemed to be public and was occupied by lokal inhabitants. If you can, look for another place to stay during your vacations in Unawatuna.

  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nairobi, Kenya
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed January 8, 2012

The web site of this "resort" shows quite promising pictures of the building itself and of its surroundings. But really, if you have any option of staying somewhere else in Unawatuna - or why not in Galle - do it! Try to avoid Miltons at all costs. And definitely never ever book a so called "standard room" like my parents did - although it is super cheap, it is very filthy and nasty, and you will be surrounded by mosquitos all night long. The only nice thing about this place is the view of the ocean - but it seems to be constructed dangerously close to the water, into a cliff - probably not legal, and definitely not environmentally sustainable. The owner was all smiley and kind, but most of the staff were really creepy I find - they were often staring at you for minutes from the other end of the room, some of them did not seem to understand English (even such a simple thing as ordering a tea!!) and then there was a whole other bunch that seem to just be "hanging around" on the premises (staff? relatives of the hotel owner?) no idea who they were and what their function was. But made me feel very uncomfortable anyway. We got a so called "deluxe room" and it was ok - or should I say, it will be ok, once it is finished. The staff were literally moving in our furnitures as we arrived. The bathroom zink was not yet painted (e.g grey and rough concrete) and the TV was not connected and had no channels. This is not what I would call a deluxe room!! But of course the owner had no problems to charge a full deluxe room rate - what a joke! A scam actually. Besides this, since there is a major and heavily trafficked road running just at the back of the hotel, it literally felt like we were sleeping on a high way! Extremely noisy! The doors to the "deluxe rooms" are paper thin, and you could easily open them with a gentle kick - the security is non-existant. I am still angry that they made us pay so much for such a crappy room. Very disappointing! Next time I will definitely head for some cosy and well kept place with good service inside of the Fort Galle instead.

Room Tip: Avoid the standard rooms at all cost!!
See more room tips
  • Stayed December 2011, traveled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Miltons Beach Resort

Address: 368 Ganahena, Unawatuna, Galle, Sri Lanka
Location: Sri Lanka > Southern Province > Galle > Unawatuna
Amenities:
Bar / Lounge Beach Restaurant Airport Transportation
Hotel Style:
Ranked #81 of 90 B&Bs / Inns in Unawatuna
Number of rooms: 28
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