I spent 4 days and 3 nights with my wife and in-laws. For the price paid, this experience was a disappointment! If all the hotels in Galle and Unawatuna weren't fully booked, I would have left the hotel after the first night. There is a clear issue with the general management of the hotel, as there seems to be no structure or training for the staff. The hotel performs like a average 3 star resort, rather than the 4/5 star it gives the impression of.
- Beautiful location
- Restaurant has a stunning view
- Nice swimming pool
- Decent SPA
- Clean rooms, good clean surroundings
- Good Access to 2 beaches, one on East side and one on West.
- Stunning sunsets and sunrises
- Rooms are nice and well furnished.
- Food quality was poor during breakfast and dinner, in fact in some cases inedible.
- Definitely not a 4 or 5 star place, more like a average 3 star.
- Service was awful
- Waited for over hour to be served lunch
- Waited over 1.5 hours for room service
- Food and Beverage department seemed completely unorganized, had no structure and spoke very poor English (lucky I could speak Sri Lankan, otherwise the things would be worse).
- Hotel room bathrooms in need of refurb... Very poor quality including no hot water in sink.
- Official Description (provided by the hotel):
- Dickwella Resort is located on a small peninsula embraced by the most beautiful part of the Indian Ocean and intertwined with a myriad of topical flowers and vegetation. Our Resort consists of three different kinds of Bars and Restaurants. Our guestrooms have Sri Lankan style furnishings and a sea view. We offer fresh sea water swimming pool, Jacuzzi, private beach, Spa, diving, canoeing, snorkeling and excursions. ... more less
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- Also Known As:
- Dickwella Hotel Dikwella
- Dickwella Hotel Tangalle
- Dickwella Resort Tangalle
- Dickwella Resort Sri Lanka/Dikwella