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“Very nice ” 5 of 5 stars
Review of Sheraton Jiangyin Hotel

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Sheraton Jiangyin Hotel
4.5 of 5 Hotel   |   No.333 Binjiang Middle Road, Jiangyin 214400, China   |  
Hotel amenities
Ranked #1 of 141 Hotels in Jiangyin
4.5 of 5 stars 66 Reviews
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very nice ”
5 of 5 stars Reviewed December 21, 2013

Very nice Hotel.
A little bit expensive,but the Room was super, with extra space, very big bathroom. Like a small suite.
Restaurants, spa, swimming pool, gym, etc. inside.
A very nice garden outside.
The only claim is about the wi-fi: extra cost required, should be included in the fare

Stayed December 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonJiangyin3476, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, December 23, 2013
Dear Giovanni,
Thanks for choosing to stay at Sheraton Jiangyin Hotel and taking your time to express your experience stay at here. We are very glad to know that you like our room, restaurants, Spa, swimming pool, gym and garden. The centre of the lobby is Link@Sheraton experienced with Microsoft, where connections, whether face-to-face or webcam-to-webcam, take place. You can surf the internet here. And SPG Members to receive complimentary internet for online bookings till January 15, 2014, and consumed beofere January 15, 2014. We are looking forward to welcoming you back.
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66 reviews from our community

Traveler rating
    30
    31
    4
    1
    0
See reviews for
2
Couples
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38
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
Kl
Senior Contributor
23 reviews 23 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed December 12, 2013 via mobile

Stayed there several times for business trips. The room is good however reception service is slow. Cafeteria service is average and the waitresses need to pay more attention to customer's requests. The only good thing is that you can take a good walk at a nearby garden.

Stayed November 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonJiangyin3476, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, December 14, 2013
Dear valued guest,
Thanks for choosing to stay at Sheraton Jiangyin Hotel and taking your time to express your experience stay at here. We are very glad to know that you like our room. At the same time, we are sincerely sorry for the bad food and bad dining experience. Your comments have highlighted an urgent need for further training of the service team. We will enhance the staff training in the following time to improve our service and meet the expectation of the guest.
We are looking forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Paderno Dugnano
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2013

With my colleagues we stayed almost one year in Sheraton Jiangyin, from July 2011 till June 2012 (is not included in the data range...). I just can say "wonderful" to almost everything: building, rooms, restaurants, swimming pool. But the most excellent thing is the Hotel staff. From the door-man up to the General Manager, they are all focused only on one target which is customer satisfaction! I'd love to come back there!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonJiangyin3476, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, October 20, 2013
Dear Mr. Bissoli,
Thank you very much for taking your precious time to address your experience during your stay at Sheraton Jiangyin Hotel! We are delighted to know that you enjoyed and you felt, in our modest way, your “home away from home”. It will be a pleasure for me to pass your encouraging compliments to all associates. All around the world, Sheraton has always served as the welcoming place where people gather to connect with each other. No matter their need or life stage, Sheraton is the trusted friend that these travelers turn to for business meetings, conventions, romantic getaways, family fun trips, even their weddings. We will try our best to deliver great sheraton experience to our guest at Sheraton Jiangyin Hotel. We are looking forward to welcoming you back again at Sheraton Jiangyin Hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oslo
Top Contributor
75 reviews 75 reviews
36 hotel reviews
Reviews in 41 cities Reviews in 41 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed September 12, 2013

Very nice and comfortable hotel. Excellent facilities. Very good internet connection, big selection for breakfast, nice pool and exercise equipment.Good aircon. Staff was very polite and helpful. Most could speak good english. Best in town.

Room Tip: Ask for a room with Lake view
See more room tips
  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonJiangyin3476, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, September 15, 2013
Dear guest,
Thanks for choosing to stay at Sheraton Jiangyin Hotel and sharing your nice comments with us. We are glad to see that you are satisfied with your stay. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Jiangyin Hotel. We will try our best to deliver a great guest experience to all guests, and make Sheraton Jiangyin Hotel as your "home away home". Thank you again and we are looking forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edam, The Netherlands
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 3, 2013

My husband is supervising two major projects in the shipbuilding business. He comes to China 2 times per month. I visit him as much as I can. Now, for the first time, we stay in a really nice, 5 star hotel which is not located in Beijing or Snanghai. Very good quality of the 3 most important things for us: beds are good, great breakfast, good coffee! Of course the people who work here are very friendly and it is very clean. The swimming pool is amazing, as is the gym. But these last things are of importance to me, not so much to my husband.

Room Tip: Room with a view at the garden (at the back of the hotel) is very nice
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina L, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, August 4, 2013
Dear guest,
Thanks for choosing to stay at Sheraton Jiangyin Hotel and taking your time to share your nice experience with us. We are delighted to know that you enjoyed and you felt, in our modest way, your "home away home" at Sheraton Jiangyin Hotel. We are glad to share your encouraging words with all our staffs. All around the world, Sheraton has always served as the welcoming place where people gather to connect with each other. No matter their need or life stage, Sheraton is the trusted friend that these travelers turn to for business meetings, conventions, romantic getaways, family fun trips, even their weddings. We will try our best to deliver great sheraton experience to our guest at Sheraton Jiangyin Hotel. We are looking forward to welcoming you back again at Sheraton Jiangyin Hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jiangyin, China
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 11 cities Reviews in 11 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 6, 2013

Stayed there a couple of times. Really a nice property. Check in and check out is fast.Everybody speaks English (normal as per the Chinese standard). Really quite rooms, I never heard noise or any disturbance during my stay here. The concierge is very helpful. I lost my mobile on a taxi, they helped me to trace the taxi and spoke to them on my behalf, but I didn't get back(may be the next passenger took it as I sat in the back seat). The breakfast is really good, best in Jiangyin for the non-Chinese people. I prefer the buffet for the dinner ( it includes free beer). You can walk to the bar street in about 20 mins.This is the best hotel in Jiangyin

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina L, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, June 8, 2013
Dear guest,
Thanks for choosing to stay at Sheraton Jiangyin Hotel and taking your time to share your nice experience with us. We are delighted to know that you stayed and you felt, as you said that you were satisfied with our rooms, buffet and staffs in front desk and concierge. It is my great pleasure to pass your encouraging words to all the associates at Sheraton Jiangyin Hotel. And we will try our best to deliver a great guest experience to all guests, and make Sheraton Jiangyin Hotel as your "home away home". Thank you again and we are looking forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 28, 2013

it is up to the int'l Sheraton standards with staff really friendly. Certainly it is the best choice in that area. Good price. Rooms very quite and comfortable. Do not expect too much form the executive lounge - the staff there is really good.
Located in a quite area with a big beautiful garden with small lakes and romantic scenario very well maintained where you can walk for a long while to relax (should the weather let him to do so - in summer it is really hot).
At walking distance there are bars and restaurants and a golf club.

Room Tip: rooms on executive floor are best
See more room tips
  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christina L, Public Relations Manager at Sheraton Jiangyin Hotel, responded to this review, May 30, 2013
Dear Guest,
Thanks for choosing to stay at Sheraton Jiangyin Hotel and taking your time to share your nice experience with us. We are happy to know that you enjoyed and you felt, in our modest way, your “home away from home” at Sheraton Jiangyin Hotel. It will be a pleasure for me to pass your kind complimentary comments to all the associates at Sheraton Jiangyin Hotel, especially the staff in Sheraton Club Lounge. And we will go the extra step, deliver great guest experience.
Thank you again and we are looking forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Jiangyin Hotel

Address: No.333 Binjiang Middle Road, Jiangyin 214400, China
Location: China > Jiangsu > Jiangyin
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 141 Hotels in Jiangyin
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sheraton Jiangyin Hotel 4.5*
Number of rooms: 298
Official Description (provided by the hotel):
298 spacious guests rooms and suites, and all feature our celebrated and signature Sheraton Sweet Sleeper Bed known for its soft duvet and plush down pillows. High speed internet access will allow you to stay connected to what is important to you. ... more   less 
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