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“Best Vacation Resort!!!” 5 of 5 stars
Review of Highland View Resort

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Highland View Resort
Highland View Resort
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Highland View Resort
751 Brazeau Lane RR 3, Keene, Otonabee-South Monaghan, Ontario K0L 2G0, Canada   |  
Hotel amenities
Ranked #2 of 2 hotels in Keene
Kitchener, Ontario, Canada
1 review
4 helpful votes 4 helpful votes
“Best Vacation Resort!!!”
5 of 5 stars Reviewed July 11, 2012

My family and I have spent many summer vacations up at highland view resort. We know when we book our cottage that we will have nothing to worry about. The cottages are alway very clean and well kept. We have rented boats from there and have never had a problem with any of the equipment. The staff are super friendly especially Mike and Art! The pool is wonderful and nightly campfires are a family favorite. The pet goats are a big hit with the kids too. We wouldn't go anywhere else. We will be going back soon!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Date | Rating
  • English first
  • Any
English first
Ottawa
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 10, 2012

I happened to see a negative review by Fishing B and I had to respond. My family has spent numerous vacations at Highland View Resort over the years and we have ALWAYS had a fabulous time. We have just returned from yet another vacation there. The cottages are well-kept and maintained. The grounds are spectacular, the facilities and equipment are plentiful and always in good repair. The staff are courteous, friendly and extremely helpful- especially the owner Mike. He is always available with a smile to help make your vacation memorable. We even attended a wedding there several years ago and it was one of the most beautiful weddings ever. Don't let a negative review turn you away from a wonderful vacation. Highland View Resort is a great choice for you and your family. We will definitely be returning.

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed July 1, 2012

My friends and I were there yesterday for fishing. We rent a boat there and the motor was not working well, their staffs helped us 30 minutes and we finally got the motor started. After 15 minutes, the motor was dead by itself. We were stuck in the middle of the lake.....

After all these horrible things, the manager Mike refused to return our $200 for the whole day boat rentals, and threat to charge us for the damages, even though when his staff Scott told us and him that it is not our fault for the motor and he watched us while we were on the water - we did nothing wrong on the water. Mike still charged us $1500 for the boat damage!!!!!!!!!!!!! and he threated us that he will charge more!!!!!

We ended up calling the police, and before the police arrived, Mike sent his staff (the witness) home to avoid seeing the police officers and kicked us out from his "perimeters".

There was another group of people there on the same day, they made a reservation for another boat, but when they arrived after 2 hours driving, they were told that the boat they reserved was sent to repairshop in the morning!!!!!!

Stay away from this resort!!!!! Don't let it ruin your vacation!!!!

  • Stayed June 2012, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Highland View Resort

Address: 751 Brazeau Lane RR 3, Keene, Otonabee-South Monaghan, Ontario K0L 2G0, Canada
Location: Canada > Ontario > Otonabee-South Monaghan > Keene
Amenities:
Beach Free Parking Children Activities ( Kid / Family Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 2 hotels in Keene
Reservation Options:
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Also Known As:
Highland View Resort Ontario/Keene, Canada

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