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“Fantastic New Years Break” 5 of 5 stars
Review of The Royal Lodge

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The Royal Lodge
4.0 of 5 Small Hotel   |   Symonds Yat East, Symonds Yat, Ross-on-Wye HR9 6JL, England   |  
Hotel amenities
Ranked #4 of 6 Symonds Yat B&B and Inns
1 review
2 helpful votes 2 helpful votes
“Fantastic New Years Break”
5 of 5 stars Reviewed January 9, 2014 via mobile

We arrived on the 28th after a hectic Christmas and the Royal Lodge was a perfect antidote to a damp London. The location was stunning, the staff were incredibly friendly and we were made to feel very welcome.
What struck us in particular was how passionate everyone was about the hotel, the area and us as guests.
We ate in the restaurant every night and the food was good, a little on the pricey side for the area, but nicely presented and tasty.
The NY eve ball was a hoot, again great food, fireworks, music and bad dancing. Watching the pouring rain under the porch the next day was a really good hangover cure (with lots of strong coffee!)
Don't expect Hilton levels of anodyne luxury, this is an ex hunting lodge after all. The rooms are though comfortable, well looked after and clean. If you do want a relaxing break in beautiful surroundings, with great people then we cannot recommend the Royal Lodge highly enough.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
We thank our valued guest for choosing to spend New Year with us.

Very pleased to hear that they enjoyed their experience and the level of hospitality provided.

We look forward to welcoming our guests back soon.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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391 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
  • English first
  • Any
English first
Swansea, United Kingdom
Top Contributor
165 reviews 165 reviews
117 hotel reviews
Reviews in 81 cities Reviews in 81 cities
225 helpful votes 225 helpful votes
4 of 5 stars Reviewed January 9, 2014

There was a bit of a mix up with our booking, due to the booking agent booking.com who had advertised the wrong rate. The hotel contacted us prior to our arrival but did honour our booking. There was a very friendly welcome when we arrived and we were shown to our room. The room was basic but a good size and it had a lovely view over the river. The bed was comfortable and the room was clean so there are no complaints. There was tea and coffee also water provided in the room and we were offered fresh milk if required.
The bathroom was a little small and a bit dated, but it was clean and functional. The only thing I really disliked was the liquid hand soap which had a very strong and over powering smell, which was making me feel a little nausious. I used the shower gel from the shower to wash my hands so that was fine.
We ate at the hotel in the evening and although the menu was a little limited the food was nice, if not a little over priced. There were very few people in the restaurant so I am presuming that most went to the local pub to eat, which I would probably do if I stayed again.
Breakfast was very good and there was an ample supply of local fresh produce ie cheeses ect. All in all we enjoyed our stay and would definately stay again. My only other comment was that the hotel could be better sign posted as we had a bit of difficulty finding it as we arrived in the dark.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
We thank our guest for choosing to stay with us.

We are very pleased that we were able to resolve their booking issue and that they enjoyed their stay.

It is unfortunate that the fragrance of our hand soap was not to this particular guests liking.

We hope to welcome our guests back soon.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lancashire
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 4, 2014

We have just had an absolutely brilliant New Year. The room as always was lovely, our 3rd stay in room 16, the food was very good and the party was brilliant. Graham and all his staff go out of their way to make you feel at home and nothing is too much trouble. I hope that we will return for next New Year with maybe a visit in between. If you like mod cons with constant wifi access and phone signal this is not the place for you but if you want a charming, relaxing place with bags of character you won't be disappointed

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
Thanks to our guests for taking the time to post their review.

Very happy to hear that they enjoyed their time with us and we look forward to welcoming them back for New Year again and hopefully before.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hampshire
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed January 3, 2014

What a great New Year Package, had a fantastic time, food was out of this world and the staff made it a New Year to remember. Room was clean, fresh and had all that was needed for a great comfortable stay.
Would highly recommend this hotel as the staff , accommodation and location are outstanding.
A great big thank you to Graham and staff for a fantastic time.

  • Stayed December 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
We would like to thank our guest for joining us over the New Year period. Very pleased to hear that they enjoyed the experience and look forward to welcoming them back soon.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 25, 2013

Great experience at The Royal Lodge - an absolutely beautiful and peaceful setting, a warm welcome by friendly and efficient staff and a lovely spacious room with a view of the river. Everything was spotlessly clean. The only improvements would be a bigger, refurbished bathroom with a bath or a bigger shower (my 6'1'' partner had to duck to get under the showerhead!) and to replace that squeaking squealing toaster at breakfast! Thanks so much for a great weekend, we would love to come back again.

Stayed December 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
We thank our guest for choosing to stay with us. Very happy to hear that they had enjoyed their stay.

Hopefully in the future, we will be able to welcome our guest back again and with prior notice be able to offer one of our rooms that are more suited to taller people.

We look forward to seeing them again in the near future.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portsmouth, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 21, 2013

Stayed here for 2 nights and loved every minute! The staff couldn't be more helpful and the location was stunning. We decided to try the restaurant as other guests had recommended it to us and the food was the best we have had for a very long time! Compliments to the chef!
Many thanks we will be back again!

  • Stayed December 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
We thank our guest for taking the time to post their review, very pleased to hear that they enjoyed their stay and the level of service and quality of food provided.

We look forward to welcoming our guest back in the future.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nottinghamshire
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed December 4, 2013

We had a 2 day KGB deal here and it was absolutely fantastic. Room 4 looked out on the garden and river with stunning views. The room was spacious and had a bath so it was good to have a soak after a days walking. We ate in the hotel both evenings and the food was very good, if not a little expensive. The breaksfast had everything, and was excellently cooked. The hotel situation is iydllic and has lovely walks around the river. Will be back.

Room Tip: room 4 is very good
See more room tips
  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RoyalLodge, Manager at The Royal Lodge, responded to this review, March 27, 2014
We thank our guest for choosing to stay with us. Pleased to hear that they had an enjoyable stay and appreciated the award winning dinner and breakfast menus.

We look forward to providing another enjoyable experience in the future.

Kind Regards,

Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about The Royal Lodge

Address: Symonds Yat East, Symonds Yat, Ross-on-Wye HR9 6JL, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye > Symonds Yat
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #4 of 6 B&Bs / Inns in Symonds Yat
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Royal Lodge 4*
Official Description (provided by the hotel):
The Royal Lodge at Symonds Yat East has an idyllic setting in the heart of the Wye Valley in an area of outstanding natural beauty where the River Wye cuts a swathe through a wooded gorge on the edge of the spectacular Royal Forest of Dean.The Lodge is nestled just below Symonds Yat Rock and stands exclusively in grounds of almost 5 acres overlooking the river. It has terraced gardens of magnolia trees and a well established wisteria. The Royal was originally built in 1876 as a Royal hunting lodge and was converted to a hotel in the 1920's. It has had a full and extensive refurbishment in 2008 and is managed by Graham Howells who has overseen the transformation and ensures that the level of service reflects the new development and idyllic location. The Royal Lodge is a great place to unwind with long relaxing walks in outstanding scenery. The hotel is also well situated to explore the Wye Valley, Brecon Beacons, Black Mountains and the South Wales coast. ... more   less 
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Also Known As:
The Royal Hotel Symonds Yat
Royal Hotel Symonds Yat
The Royal Lodge Symonds Yat, England

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