I visited the campsite as part of a group, but as I was with my wife and young children, I booked one the static caravans.
Their website states that the caravans offer a touch of luxury. The caravans are far from luxurious; they are old, thread bear in places, damp, mould on the curtains, water heater was leaking in one and the fire was not working in the other. At the time of our visit the gas appliances were out of test.
When the area of concerns were brought to the attention of the site owner, Paul, who said 'Well, these caravans are good enough for canoeists and things do get a bit mouldy in the country'.
When I complained the campsite saying ‘ your caravans were some of the most grotty and ill-maintained I have had stayed in anywhere in the UK for many, many years’. My statement was not challenged but the campsite did offer a partial refund, which I declined.
Of the party of who camped, they reported the toilet block did not appear to have been cleaned over the weekend.
Booking in was messing about, the site wanted everyone to check in at between 5pm & 6pm. Not easy an easy task, if you have a journey of 200 miles to get there.
I am not aware any of my party who plan to return to this campsite.
The area is great and there is a lot to do, but do yourself a favour and choose somewhere else to stay.
- Official Description (provided by the hotel):
- We are a quiet family campsite based on the side of the River Wye, in the perfect location at Symonds Yat East in Herefordshire. We have newly refurbished toilets and a brand new shower building. With 3 ladies & 3 gents showers with hot water 24/7 included in the camping cost. Pre-booking is advisable as we do get very busy. ... more less
- Also Known As:
- Symonds Yat East Campsite England