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“My first holiday to malgrat de mar” 4 of 5 stars
Review of Hotel Serhs Sorra Daurada

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Hotel Serhs Sorra Daurada
3.0 of 5 Hotel   |   Passeig Maritimo 6 - 8, 08380 Malgrat de Mar, Spain   |  
Hotel amenities
Ranked #5 of 20 hotels in Malgrat de Mar
Wakefield, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“My first holiday to malgrat de mar”
4 of 5 stars Reviewed October 14, 2013

I really enjoyed my week in malgrat de mar, the hotel was clean and all the staff was friendly. I would definitely recommend this hotel or malgrat de mar. We didn't eat in the hotel as we only did room only. The food in the local pubs were good and good value of money. I would recommend to visit Baracelona and nou camp, the train from malgrat de mar to baracelona took 1 hour and only cost 9 euros for a return ticket. Well worth it!!!!!!

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, November 8, 2013
Dear guest,

Your opinion has been important to improve the services, we would like to have your visit again.

It is true that since the hotel is very close to train station and not only is advisable to visit Barcelona, but because of the good location of the hotel could visit more of Catalonia (the Dali Museum, Girona, ...)

Regards

Hotel Serhs Sorra Daurada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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154 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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UK
Senior Contributor
25 reviews 25 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 21, 2013 via mobile

Stayed here on business just for one night, the hotel is in a great location opposite the beach, although there is a railway line, there are underpasses to easily cross. Food was very good, plenty of choice & well stocked. I stayed in an older room which was ok, the bed was a bit lumpy, mattress was old but my colleague stayed in a newer room & that was much better. Overall good hotel, very good service & great food.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, September 27, 2013
Dear Customer

We welcome your comments about our hotel and its services.

Hope to see you either by another business or leisure

Regards

Hotel Serhs Sorra Daurada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sunderland, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed September 13, 2013 via mobile

We've recently returned from a very enjoyable 5 nights half board at this hotel. After a long journey travelling independently, check in was very smooth. We were situated in room 425 overlooking the pool. This room was ideal as we had out one year old with us and it seemed to be a quiet area of the hotel. The room itself was small and basic, but it was clean and tidy on arrival and was serviced every day with fresh towels.

The hotel itself seems old, but the owners obviously have a lot of pride in the place as it very clean, well maintained and the pool area was tided every night. The hotel is also situated very close to the beach and the train station, ideal if your arriving by train like us. Some previous reviews had moaned about being to close to the railway and the sand being to gravelly. I can honestly say the vicinity to the railway caused us no problems at all, and that the beach is one of the cleanest I've ever been on. Plus the sand isn't that gravelly, it's still sand and even better - it doesn't stick to everything like on other beaches!

The catering at hotel was better than we expected. There were very few English guests at the hotel and I think that this reflected in the food. Howeve there was always a good selection of foods available for breakfast and every meal. You could be either as healthy or as un healthy as you wanted. My only gripe is that one day there was a busy breakfast and they ran out of knives and cups. That led to some guests queuing at the coffee machine and filling bowls. Also, the bar area was nicely decorated with fast service and the drinks priced very reasonably.

The staff were top notch with us throughout our stay and were always friendly and approachable from the dining room, bar staff, cleaners and receptionists. Special mention must go to Vivienne, who gave us a map and advice on what to do and where to go. This helped make our holiday, the best piece of advice she gave was that if you went out and walked to the left you would soon come to the Spanish area of Malgrat with traditional Spanish bars and coffe shops and parks. Walking to the right from the hotel you walk towards Santa Susana which to us appeared to be more touristy with the usual street vendors.

Wecwould definitely recommend this hotel and would consider staying here again when next visiting Malgrat.

Stayed August 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, September 27, 2013
Dear Customer

We welcome your comments about our hotel and its services. The truth is that we like to read that we pudido acumplir your expectations.

Hope to see you soon

Regards

Hotel Serhs Sorra Daurada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed August 31, 2013 via mobile

We stayed at the Sorra Daurada from the 14th August for a week.
We had mixed feelings having read both good and bad reviews before our visit. But any fears were very quickly dispelled on our arrival.
We received a very warm welcome to this clean and friendly hotel. The rooms, although basic were clean and spacious, the maids came in each day and cleaned and replaced towel, and bedding was changed regularly.
We stayed half board and had 2 very fussy men in our party. There was however more than enough variety to ensure that no one went hungry and the food was a very good standard. Staff in the restaurant and bar were hardworking, friendly and efficient as obviously were the kitchen staff. The reception staff were all lovely, nothing was too much trouble, the lady who was formally from the north of England gave us lots of information on visiting Malgrat old town and even thought to ask us the following day what we thought of it. It was also lovely to see the manager visible regularly.
We cannot comment on the pool as we didn't use it. We spent time in the sea however we did note that the pool and surrounding area was cleaned each evening.
The hotel is perfectly situated, 2 mins from the beach and equal distance from the train station, and a variety of shops. The old town is just 10 mins walk away and well worth the trip.
The train trip to Barcelona is about an hour and a half away, priced very reasonably in clean, well kept air conditioned carriages. A definite improvement on the UK.
The beach was always clean and free from litter, plenty of space with showers and lounger/umbrella hire. The beach itself is neither sand nor stone but a fine shingle which isn't always easy to walk on but comfortable to lay your towel on without everything getting covered in sand. Snorkelling in near by Santa Susanna is defiantly worth a try, with lots of beautiful fish to see without having to swim far.
We had a wonderful week and would think twice about staying at the Sorra Daurada again.
Many thanks from the Gomez-Martin family.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, September 27, 2013
Dear Customer

We welcome your comments. The truth is that we like to read everything and fear because of what is written to the network, you could see that not everything is true.

It is true that the hotel's location with their service is good, and everything is very close to the hotel and you can enjoy many activities outside the hotel by the different peoples of the area.

Hope to see you soon

Regards

Hotel Serhs Sorra Daurada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wigan, United Kingdom
1 review
5 of 5 stars Reviewed August 28, 2013

I read some bad reports just before going to the sorra daurada and must admit was really worried, on arrival worries over. The staff were excellent especially Annette on reception and MIguel in the dinning room. The rooms were cleaned every day and clean towels placed, the food was very good with plenty of choice even for my two very fussy grandchildren. The location is great very near the beach and train station shops etc. this is not a five star luxury hotel if that's what you are looking for then pay double the price, if however you want a very good three star this is it. Thanks to all the staff, the hotel has a very friendly atmosphere, the only downside was a very noisy nightclub underneath the hotel but that was only open one night in the week we were there. The rest of the week was fine. Can't praise it enough.

Room Tip: On arrival our room was quite small, I asked Annette if it was possible to have a larger room. She s...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, September 27, 2013
Dear Customer

We welcome your comments. The truth is that as with many things, it is all true or reliable it is written by the network. The truth is that we like to read that is the case, we could acumplir your expectations during your stay

It is very important for our team to satisfy customers.

Hope to see you soon

regards

Hotel Serhs Sorra Daurada
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 23, 2013

After having just returned from our holiday at this lovely hotel and resort, I thought it only right that I complete a review.
The hotel was kept very nice and clean. All the hotel staff that I had dealings with were very helpful and accommodating. In particular there was a woman on the reception who was ever so helpful, she was previously from England, so there were no language barriers when it came to finding out certain information.
The rooms are basic, but if you want something bigger and more elegant then book a 4 or 5 star hotel. Considering how much time we were going to be spending in our room this was more than sufficient for me, my wife and son.
We went half board, but on a couple of evenings we went out on an excursion, but the people on reception had no issues with us wanting to change our dinner option to lunch option.
I consider myself to be a bit of a fussy eater, but there was so much selection, both at Breakfast and Dinner that I never went hungry. There will always be people that will complain or maybe have a bad experience, but I thought that there were options for everyone, healthy and maybe not so healthy ones. There was a lovely seafood selection one evening for dinner, the Prawns were so fresh and delicious, being that I stayed at the hotel for 2 weeks, I was a little disappointed to only see this on offer just the once in two weeks.
Malgrat is a lovely place and as the days went by we discovered more and more little gems about the place.
The train station is only a 10 min walk where you can get a return journey to Barcelona for just 8 Euros for what is a 140 mile round trip. You will always find a seat and the air condition is top notch, England take note.
The only thing that I would say to the owners of the hotel, please do not allow kids football tours to stay at the hotel in the height of the summer season, certainly not during July and August. The 4 days that they were there they were allowed to run amok, I would have expected the adult members of the club to ensure that the children under their responsibility represented their club in a more professional away. As well as making noise outside the hotel till about 1.30am they were dive bombing in the pool around children as young as 2 years old.
I know that other Trip Advisor members have mentioned this in their reviews and it might put some people off staying at the hotel. Therefore what I would say to the owners is why don't you put a guarantee on your web site that no football tours will be allowed during July and August and I am sure what you will lose in revenue from kids football tours, you will more than make up by more couples and family's deciding to choose your hotel to stay at, as the hotel does have a lot to offer couples and families. Also I am sure your night staff would be more than happy with this change in hotel policy, as I am sure that they do not want to have to be trying to sort out unruly 13 and 14 year olds
That aside we had a fantastic time, so a thank you to all at the hotel for helping to make our stay a very enjoyable one.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, November 8, 2013
Dear Customer

Thanks for your time to write your opinion about our Hotel.
 
We will get his congratulations to all our staff.

Hope to see you another time.

Regards

Hotel Serhs Sorra Daurada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed August 23, 2013

Just returned from a week at the sorra daurada. Have to say we enjoyed our stay very much. Rooms were cleaned every day and clean towels given. Food was excellent with a good choice every day. Have to say a special mention to Vivienne on reception, who was extremely helpful and our waiter gari who magically appeared as soon as we sat down to take our drink order. The location was great, just across road from the beach. I would definitely recommend this hotel for a relaxing break.

Room Tip: Would recommend a room overlooking pool area as more quiet at night.
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  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SerhsHotels, Propietario at Hotel Serhs Sorra Daurada, responded to this review, September 27, 2013
Dear Customer

We welcome your comments. It is very important for our team to satisfy customers.

Forward your comments to our entire team and especially Vivienne pretty sure that will be very happy.

Hope to see you soon

Regards

Hotel Serhs Sorra Daurada
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel Serhs Sorra Daurada

Address: Passeig Maritimo 6 - 8, 08380 Malgrat de Mar, Spain
Location: Spain > Catalonia > Province of Barcelona > Malgrat de Mar
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 20 hotels in Malgrat de Mar
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Serhs Sorra Daurada 3*
Reservation Options:
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Also Known As:
Serhs Sorra Daurada Hotel Malgrat De Mar
Hotel Serhs Sorra Daurada Malgrat De Mar, Province Of Barcelona, Spain

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