Just returned from a week's stay at this hotel and I must say what a wonderful time we had (husband and I). Arrived to a very warm welcome and to be advised we had received a free room upgrade. The room was very large and spotless. The next day we were advised that we had full use of the Spa facilities which I used but hubby did not - very relaxing experience. I would recommed this hotel as its location is ideal, not right in the centre, but near enough to have a nice 10 minute stroll with no main roads to cross.
The only downside I would need to advise travellers about is the entrance to the hotel from the pool side, there is a fountain which runs down the stairs between a gap in the floor (not covered). Bit hard to describe but it breaks up the pathway. After eating our breakfast, we began walking to the relaxing chairs, my husband glanced up to look at the view of the hotel and promptly stepped into the gap (which was the fountain) he was unhurt but shaken. Staff and other hotel guests did rush to his aid and commented that he was not the first person to do it, and that they must get something done. Do not get me wrong, I would still return to this hotel as everything else was perfect, but guests DO need to be VERY careful of this one issue. I am sure they will make some adjustments for the new season.
- Also Known As:
- Insotel Fenicia Prestige Thalasso Hotel
- Insotel Fenicia Prestige Suites & Spa Ibiza/Santa Eulalia Del Rio
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