Our first family 4 star inclusive so was looking forward to something special ............this was not to be, the only thing that was 4 star was the food. Always something to eat and a good variety. Never known an all inclusive hotel to have nothing to eat once the evening meal was over. If you felt peckish late on it was over to the supermarket over the road. Poolside food was dire with undercooked burgers and hard chips.
As for the queuing, it was constant all the time at the bar all times of the night and day. They give the smallest glasses so you have to double order everything. 3 staff on, 2 clean up! No urgency for staff to get the queues down and apart from a few the staff all had a bad attitude to customer service. Must be a nightmare peak season. Cocktails come out of a drinks machine and taste awful.(no shaking at this hotel for bar staff)
Smaller kids are looked after and seem to have a good time. Night time entertainment was dire, beware of the BINGO SCAM, you don't play for the pot of money as in every other hotel we have been in. No this hotel you play for a hotel tee shirt and bottle of cava. When I asked were money goes I was told it goes in an envelope and given to reception. Must of made 200 euros that night.
Gym was a health and safety nightmare, rusty dangerous machines waiting for accident to happen. Overall, poorly maintained hotel and allegedly 4 stars. Planks over wood over pool loose and held on with tie tapes. Seen one young kids foot trapped between gaps of planks when walking across, lucky not to of broken his ankle.
Local area nice and clean and worth a walk to port to see the speed boats and yachts.
Overall, would I recommend this hotel? NO , do not pay 4 star prices if you are going to book, price should be low end 3star prices. Glad we never went peak season
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.