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“Invisa Figueral Resort/Cala Verde” 5 of 5 stars
Review of Invisa Hotel Club Cala Verde

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Invisa Hotel Club Cala Verde
3.0 of 5 Hotel   |   Playa de Es Figueral, 07850 Santa Eulalia del Rio, Ibiza, Spain   |  
Hotel amenities
wigan
Level Contributor
1 review
common_n_hotel_reviews_1bd8 17 helpful votes
“Invisa Figueral Resort/Cala Verde”
5 of 5 stars Reviewed March 13, 2013

I cant say enough about this hotel, it had everything we wanted, great service, clean, lovely location, kids entertainment was fantastic. There are 2 hotels in the complex and can use your all inclusive in either. For the kids there is a pirate water park.

I paid extra for a luxury room and it was absoloutely stunning. With my own terrcae with table chairs and 2 sunbeds, would reccomend paying the extra.

What did spoil our holiday was Thomas Cook. transfers were atrocious! We had trouble at the airport, not booked on any transfer then coming home they didnt even bother to pick us up! We booked all inclusive and transfers with Thomas Cook as we had 3 very small children with us and it made travelling a lot easier. How wrong was i !!

For over 12 months i have been trying to get a refund from Thomas Cook with no avail, they insisted they came to pick us up and couldnt even accept they messed up. If we didnt have money left over we would have been stranded. It cost 100 euros for 2 taxis to the airport and not happy to say the least.

I read reviews about other people not getting picked up for their transfers and i should have known better.

Lovely hotel/complex and would reccomend especially if you have children BUT STAY AWAY FROM THOMAS COOK. Very poor travel company.

Room Tip: Pay extra for the deluxe room - you wont be disapointed
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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787 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (138)
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English first
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed October 8, 2012

Arrived early AM given a snack bag/drink by reception and shown to room, all areas were very clean as was the room and hotel in general, the view on that first morning with the sun shining was spectacular,although at the end of the season we enjoyed extremely easy service in the bars and restuarant being able to pick a table absolutely anywhere , a nice variety of food available at all times and a sun bed wherever we fancied, all the staff very friendly, animation approachable and not pushy, nice view from the gym area, as previous readers are aware there are a number of steps to the beach and there is only a couple of bars/shops in the immediate vicinity, made use of the free bus trip to Santa Eulalia, all in all a lovely break till we were moved to the other Hotel ( Cala Blanca ), as other people who were moved also found out, this was not in the same class...

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Devon
Level Contributor
31 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed October 5, 2012

We have just returned from a week at this lovely resort and really could find no fault whatsoever with the hotel.

We booked with First Choice (more details later) and the transfer from the airport took about 45 minutes. Check in was very efficient. We hired beach towels (20 Euros deposit each) and a safety deposit box (12 Euros deposit). Our room (1012) was spacious and had a glorious sea view. The room was clean and well presented. Sheets and towels were changed as often as required.

The hotel restaurant has a terrace with stunning views over the beach .At all meals there was a great range of tasty, well presented food. Although you are able to eat at the the sister hotel, Cala Blanca, we felt we didn't need to as we were more than happy with the food on offer at the Cala Verde. Wine, beer and soft drinks were on tap for you to help yourself in the restaurant. The bar offered a full range of drinks.

The hotel is a little isolated but the hotel runs its own bus ( 3 times a day, free of charge) into nearby St Eulalia where there are a range of shops, cafes and bars. We hired a car for 2 days through the car hire firm based at the hotel and this cost 52 Euros a day for 2 drivers with full insurance. This enabled us to explore the island and see a lot of out of the way places.
We found all staff at the hotel to be extremely hard working and helpful and most spoke excellent English. The staff at reception were excellent and always ready to help in any way they could.

This was just as well,because as other reviewers have noted the support from First Choice is virually non-existant.We had a rep on the coach on the way to the hotel but he got off at the previous hotel and told us we would get a card giving details of the Welcome Meeting. We never received a card and did not see a First Choice rep all week. The only contact numbers we were given were UK numbers so had no way of contacting anyone locally. The First Choice booklet in reception was very sparce. and gave no details of available trips etc. On the return to the airport (we had to look up pick up times in the folder) there was no First Choice rep on the coach.

In conclusion we would highly recommend this hotel but found the level of service given by First Choice to be far below what one would expect from such a large company.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
derbyshire
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 stars Reviewed October 1, 2012

i feel i need to write two reviews on this resort first of all the hotel. we booked two sea view room and this is what we got if we had had the choice of the hotel i dont think we could have had better rooms the hotel havent got interconecting rooms however we were at the end of the coridor there was a door which could be closed then doors to our rooms. we arrived at around 4am greeted in reseption check in was quick and the member of staff was very plesant the rooms were spot less. our room numbers were 1116/1117. the hotel guests are mainly italian germans and french we had a great week and ALL staff were very plesant and the hotel is very clean we didnt have the loan of the beach towels these can be obtained from reseption but at 20euros each deposit its quite a lot to lay out i know you get this back but when you first get there its a big layout we did have the safe key and for a week it was 12 euro again getting this back when we handed in the key we also had a late checkout room this was 20euro we were leaving the hotel at 12.30 am and had to be out of the room by 12 midday when we asked when we had to be out of the room with the late checkout they said just hand the keys in when we left as i say the hotel staff are wonderful we have never had this anywhere we have been. now the second part FIRST CHOICE check in and flight crew both ways were very nice we have flown with these before and have felt like we were in the way but not this time a great improvment when we landed in ibiza we went to see which bus we were on and told to go to the service desk we were told the bus number and given a leaflet and told to hang on to this we found the coach there were 3 other couples on then a first choice rep got on he never said a word just sat texting and playing games on this blackberry after about 40 mins the bus pulled up at a hotel he said the name of the hotel he and the 3 other couples got off the bus he then put his head in the door and said your next and we were off leaving him to his blackberry. the driver than took us to the wrong hotel and after a few mins the bags were back on the bus and so were we. we NEVER had any information from first choice no welcome meeting nothing and as the hotel is mainly other nations we were left to fend for ourselves the leaflet given to us just had contact numbers on if first choice were needed. once again thank you to the staff for all there help at the hotel. the hotel told us about the towels/restarants/ free bus service and the wifi thats avalibal (15 euro all week unlimited) we had the same service on the way back we were picked at 12.20am then had 6 other hotels to go to we got to the airport at 2am our flight was at 3 there were also a lot of older travelers on the bus some using wheelchairs if it hadnt been for the bus driver and other passengers these would have been left to fend for themselves no rep came to the bus we were just left again it was my son that told everyone the checkin desk was and yes it was all the was at the other end of the airport ... so my review great hotel very clean best staff ever in a hotel i have stayed in very quite nothing around the hotel FIRST CHOICE at the resort discusting there brocher is miss leading most things are at the other hotel 5/10 mins away adult bar not all inclusive ...so a big yes for the hotel but go with another tour company they get looked after better than you do with first choice

Room Tip: worth seaview but not upgrade
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  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed September 29, 2012

Not brilliant value for money, however very nice setting friendly very helpful staff, not a lot happening around the hotel though. But a free bus service to local areas was good and convenient. The Buddha bar was brilliant very nice cocktails and did a lovely ice coffee as well.

  • Stayed September 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
79 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed September 25, 2012

Had a week here, hotel was clean and pleasant, staff helpful and efficient. We used the transfer recommended by the hotel and where dropped off and picked up at the correct place and times, very good service. We did have an issue that our 2 rooms where not together but this was soon rectified. We had 2 nice rooms, one with a large balcony that got the sun all day and had good views over the resort and beach. This hotel is in Es Figueral not Santa Eulalia as some people seem to think, which is a very small and quiet resort with a few bars a couple of shops and restaurants and no much else, just what we wanted! Buddha's chill out cocktail bar at the Cala Blanca is great. The pools were all nice, you have the option of using the adults only pool at Cala Blanca if you wish. The entertainments at the pool at Cala Verde where noisy if you wanted to sit and chill or read by the pool, but they were quite good fun (if you like that sort of thing). We didn't like the atmoshere in the restaurant, a bit like a canteen, but if you eat at the 'BBQ bit' it was much nicer. Food was OK, not great, but not bad, lots of choice altough the desserts where poor. The hotel is built into the hillside and there are a lot of steps, even if you use the lifts you still need to do a lot of stairs, not at all suitable for anyone with walking problems. Its also a steep walk down to the beach. Good free bus service from very close to hotel was a bonus.

Room Tip: Higher rooms have better views, lower ones require climbing fewer steps!
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rugby, Warwickshire
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 23, 2012

Booked this holiday through First Choice arriving on 7th September 2012.
We requested Carla Verde and were not dissappointed. We had a fantastic sea view, the room was cleaned daily and the size of the room was adequate for 3 adults, although the sofa bed was a little on the hard side. We were able to remove the electric card from the room key so could run the air con 24/7. The restaurant had a great selection of food for all tastes, however, we found that Carla Blanca was even better. It was simple to book a table the day before so that we could eat at Carla Blanca.
Carla Verde and Carla Blanca were extremely clean and there are plenty of pools to chose from. We had no problem getting sun beds and brollies either so no early starts to the day.
We paid 20 euro deposit for a beach towel which we could change daily and the safe deposit was returned to us on the day we departed.
There is a great adults only area at Carla Blanca and the chill out bar can be found here, note this is not on the all inclusive. Saying that the drinks were not overly priced. Great selection of drinks in all the bars not just local stuff. Our son was well made up cos he was able to have jagerbombs!!
The complex is great for chilling out, although there are sporting activities for the more energetic, 2 hours of beach volleyball being one.
You can hire canoes at a redeuced cost of 3.50 euros and be out for as long as you like.
The weather was great in September and as we were leaving on 17th September it reached the mid 30's.
The complex is set on its own with just the 2 hotels and a shop at the entrance to Carla Blanca where you can buy your gifts for back home.
Would certainly go back, and in fact having said we were not going abroad next year we have decided it's a must. Just have to decide on what time of the year.

Room Tip: To get the best sea view in a standard room - book Carla Varde Top floor
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  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Invisa Hotel Club Cala Verde

Address: Playa de Es Figueral, 07850 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Shuttle Bus service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Santa Eulalia del Rio
#12 Romantic Hotel in Santa Eulalia del Rio
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Invisa Hotel Club Cala Verde 3*
Number of rooms: 257
Official Description (provided by the hotel):
Invisa Hotel Club Cala Verde located in Es Figueral Beach is well known for its magnificient panoramic bay views. It is awarded with the "Q" of tourist quality and Environment ISO 14001. The hotel has 257 rooms: Double, Premium and Suites equipped with full bathroom, air conditioning, TV satellite, safe, telephone, mini fridge, Wi-Fi and tea & coffee facilities. The ideal Tourist complex Invisa Hotel Club Cala Verde has everything thought to detail to make your holidays unforgettable:Two restaurants with international buffet and themed dinners, air conditioning in the main public rooms and ample lounges with TV/ SAT and Internet point, bar, Swimming pool and Solarium. CHildren's playground, 5.000 M2. For Miniclub, Pirate Island and Adventure Zone. Shows and entertainment every night. Games and competitions for children and adults. Free sports and gym. Regular bus service. ... more   less 
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Also Known As:
Invisa Hotel Cala Verde
Invisa Hotel Club Cala Verde Ibiza/Santa Eulalia Del Rio

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