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“An excellent holiday, friendly staff, very relaxing, just remember it is just 3 star!” 5 of 5 stars
Review of Catalonia Ses Estaques

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Catalonia Ses Estaques
3.0 of 5 Hotel   |   Playa Ses Estaques, 07840 Santa Eulalia del Rio, Ibiza, Spain   |  
Hotel amenities
Certificate of Excellence 2014
Abergavenny, United Kingdom
Senior Contributor
34 reviews 34 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“An excellent holiday, friendly staff, very relaxing, just remember it is just 3 star!”
5 of 5 stars Reviewed August 6, 2011

We've recently returned from our annual 2 weeks in the sun and had a thoroughly enjoyable time here.

The hotel is clean and welcoming, the rooms are well maintained and we were fortunate enough to have a ground floor, pool side room. The hotel’s staff throughout are friendly and helpful. The restaurant is clean and the service is friendly. For the most part the food is hearty with many British staples, but there is plenty of choice. You also get a visit (two for a fortnight) to the a la carte restaurant on the beachfront which is worth doing for the setting (bizarrely though the a la carte restaurant serves red wine cold!)

The hotel's location is excellent, right on the sea front, whilst there is a walk of about 1/2 mile to the nearest bars and supermarkets.

We found the people that we met at the hotel to be friendly and civilised – yes there is an older crowd here (but not exclusively so, in July there were couples in their 20s, 30s and 40s) but it is mercifully free of under 16s and the lager/clubbing crowd that you may see on the flight to Ibiza.

The Thomson team are excellent here. Holly and Mark are friendly reps, whilst Sali and Julie are enthusiastic as entertainers and actually deserve the participation of more guests. The daytime activities are familiar to Thomson Gold veterans, pool exercise, daily quiz and a French Boules competition amongst them. The evening time has the usual mix of resident duo (fine), singers, comedians and general entertainers to supplement the Thomson standards of lottery and game show type quizzes.

Not all the entertainment is to everyone’s cup of tea, so some evenings it is well worth a stroll into the town (especially as the hotel’s drinks are expensive). K Tu is a good Spanish Tapas bar, whilst Bar Dona Ana is competitively priced, well run and does all your Sky Sports News type stuff. The closest bars are Cheers (German) and Ring of Bells (British) and have free wifi if you like to catch up on your facebook and twitter. There a re cocktail bars in the harbour with good views but high prices.

What the hotel does need to do is modernise and update a little as some of the décor is a little tired. Some suggestions:
• Refurbish substantially. The inside lounge bar and restaurant now look dated.
• Do something with the downstairs TV lounge; maybe get a gym in there.
• Flat screen TVs for the bedrooms
• Let guests have access to free wifi. One computer in a corridor is internet access in name only. The smart phone generation expect wifi
• Also, change the layout of the pool / entertainment area. Move the tables and chairs closer to the stage to create a more intimate atmosphere (it’s like the O2 out there), and put more sunloungers by the pool.
• Introduce some variety to the dining experience such as gala or themed evenings in the restaurant, and possibly have a BBQ by the pool once a week.

Do remember, that if you have read some of the criticisms on other reviews that this is a 3 star hotel, not 4 or 5. There is no gym, sauna, hairdresser, shop, indoor pool, spa etc. It may be that it is a little overpriced.

What I would say is that we had an excellent fortnight here and would return in perhaps 4 or 5 years time, by when we would hope that some money had been spent on modernising what is fundamentally a very good hotel and an enjoyable resort to spend your well earned summer holiday.

Room Tip: Entertainment (until midnight) is pool side. Ask for or avoid a pool side room as appropriate
See more room tips
  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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785 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (353)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Italian first
  • Spanish first
  • Any
English first
birmingham
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 29, 2011

When we first arrived and entered the reception area I must be honest and say we thought 'is this it'. It's quite small, reception, bar/lounge and dining room all within small area. It is also a touch dated but spotlessly clean. Our room was adequate but we found the bathroom small. Lovely views from rooms on either side of hotel. The rooms were also spotless. If you are looking for peace and tranqulity the location of this hotel is ideal. We found a mixed age group, mostly over 40, but then I don't have a problem with being in a hotel full of 'the older generation' it is my preferance. If you want loud music and robust late nights with running and shouting along the corridors at four in morning... don't stay here.
We thought the food was excellent. We did not see any of the evening entertainment preferring to go for a walk along the harbour and front.
The staff are very polite and helpful. In the past we have stayed at the Tres Torres, this was some five years ago. We found Ibiza had become quite expensive since our last visit, although probably on par with Britain.
You can get a bus from the bus station to most parts of the island and this is the cheapest form of travel.
We like Santa Eulalia as a resort and this is the hotel we will stay at when we return. We had a lovely holiday.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Neath, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 25, 2011

The hotel is in a beautiful location with wonderful views over the marina and the bay. The reception staff were always efficient and very helpful, as were all the staff. The rooms although looking a little dated are spotlessly clean, the bed very comfy and the curtains dark enough to block out the sun and enable you to enjoy a lie in past sunrise.
Some guests did get up very early to bag their sun loungers but my husband and I didn't care where we ended up, prefering to enjoy our holiday than worry about the best location for the sun , after all it moved round throughout the day and you always got some at some point.The only down point was the noise of the entertainment in the night it could be heard very loudly through the closed windows, luckily it didn't go on past 12 and everyone after all has to enjoy their holiday, even though the entertainment wasn't to our taste. We had a thoroughly relaxing holiday and will return again at some point in the future.

  • Stayed July 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derbyshire
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 23, 2011

This wonderful hotel is in a lovely setting, there is no beach outside the hotel, it is rocky, but this didn't bother us. We were swiftly checked in and nothing was too much trouble for the Reception staff, in fact all the staff were very pleasant, helpful and courteous. The room was a decent size (we chose a superior room) and there was also a bottle of wine, a large bottle of water and a basket of fruit in the room when we arrived which was very welcoming. The balcony was also a good size, and overlooked the marina and the boatyard, which was were we enjoyed watching the boats come and go from the marina. The food was very good, always plenty of choice, yes there was chips every night, but there was always alternatives, and the desserts were wonderful. We always managed to find a sunbed no matter what time we arrived by the pool. The Thomson team worked very hard throughout the day and evening, but if you didn 't want to join in then they didn't try and pursuade you which was fine by us. The evening entertainment was good, some nights better than others, particularly the 3 girls from Yorkshire, "Grace". All of the hotel and grounds were kept spotless, I never saw an insect of any type! At a slow pace it was 10 mins walk into Santa Eularlia, where there are plenty of bars, restaurants and shops. We will definately return to this hotel in the very near future, and are not surprised that many people return year after year.

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed July 21, 2011

Wee John (Portobello, Edinburgh) Return Date 25-06-2011
Although it’s now nearly a month now since we returned from The Hotel Catalonia SES Estaques I thought I would do my bit and add my thoughts on this Hotel.
Firstly the good points, this hotel is ideally located right on the beach and close to the promenade for a leisurely walk along the beach front.
The hotel staff, or at least, those that we met, were very helpful. In fact all the staffs were keen to make your holiday enjoyably. This was from our cleaning room lady (room 118 tell her thanks) right through to the garden staff who just got on with it and kept the hotel functioning to a high standard.
Over the 2 weeks we had an enjoyable and relaxing holiday but it was not without its faults (see later section)
We have been going on Gold holidays since 2004 and I would rate this one as 4 out of 5 stars, only Cyprus got 5 out of 5
The Thomson staff Mark & Holly was very helpful. They even organised the flowers etc for our 34th anniversary. To them both many thanks
I myself, on a more personal level met with the entertainment team, Steph (if it’s wrongly spelt I apologise) & her colleague Sally
These 2 were on the go from morning to night and I do not know where they get there energy from but my thanks go out to them as they helped make my holiday.
I played some of the games with these 2 excellent staff members and by luck I won 2 games.
These members of staff make a holiday and although the games were on all day you were not pressurised to take part and it’s all good fun.
Hotel review, as above its all fine or good, but during our stay we were kept indoors for night time entertainment until it moved outside on 18-06-2011. In all our Gold Hotels we normally move outside around the 1st June so this was a disappointment as indoors was to clammy.
I was surprised though, as this meant that the hotel just through a few plastic tables and chairs around the grassy area in front of the outdoor stage. If, as, I assume, it’s outdoors for around 3 months of the year why keep the grassy bit. Why not flagstone or tile this area off so it’s available all year round. This would have the added benefit of making more space around the pool area for sun beds and this area would double up as all day use as rest area or as the pool bar area.
Most of this hotels sun beds are spread around the hotel i.e. on the beach front (no chance of getting these unless you up at 06:00hrs) and to the side. There is only a few around the pool
Now the negative points
This is the first Gold hotel that told me what I can and what I cannot store in the room fridge. The notice attached to your fridge (or mini bar) states and this is a quote:
: Please note your mini bar is not a fridge. If drinks are not in your mini bar we will assume that they have been consumed. We will re stock the mini bar and charge the drink to your room:
I have never been in a hotel that after paying for your room or paying extra for a fridge forces you to pay for what I thought I had already paid for.
We only wanted the fridge for cold juice and a bottle of wine for the balcony in the evening. By the way do not even think about asking for ice for your room, as even though that did not bother us I thought there next note was, annoying i.e. do not ask for ice for your room.
Breakfast was ok. We just had cereal or a fruit salad & bacon or egg and toast. There were plenty of other choices available and we were more than satisfied.
Evening meals was fair i.e. nothing special but standard for this type of hotel, we have had better, but we have also had worse. When the Carvery was on then the meals were good. There was more than enough to satisfy us. Would have preferred more potatoes e.g. boiled rather than chips etc. The deserts were very good and I admit I had more than one some nights.
The a la carte restaurant was very good and we had our anniversary meal there as well as another visit. My wife said she had her best ever prawn cocktail at this restaurant The SES Savines. Overall we were impressed. I found the choice of uniform a bit strange i.e. dressed in all white. I wasn’t sure at first if we had walked into an operating theatre or a massage parlour. A very good meal and highly recommended
The hotels main fault was in its pricing policy as we were shocked at some of the costs, for example, Lunch time we had a toasted sandwich (Ham & cheese) plus 2 coffees (average charge €12) A bottle of wine with Evening Meal, lowest price house wine white (€11.00) Bar prices, a local vodka & lemonade was €4.60 now that is ridiculous.
This might be just the state of the Euro but it changed our drinking habits. After the 3rd night we just cut down on drinks and retired to our balcony after the main show.
Entertainment was either good or very good. All except on our last Tuesday when the comedy act was by far the worse we had ever heard. Not very professional
John & Carol Adams

  • Stayed June 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hedge End, United Kingdom
Senior Contributor
41 reviews 41 reviews
18 hotel reviews
Reviews in 14 cities Reviews in 14 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed July 20, 2011

As ususall the staff are fantastic however am not sure about the new arrangements for sun beds, they seem to be everywhere and at times seems very crowded although I must admit there were always enough to go round.
As a Gold hotel we thought that the evening entertainment had too many Thomson evenings and not enough proper acts.
We are sorry to learn that Senor Edo the manager is retiring at the end of the season and hope this will not change the hotel too much. Every one said the same.
The hotel is in need of updating and although it was very clean it was a little shabby in some areas. Still we will see on our next visit.

  • Stayed July 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed July 10, 2011

writing this review at 07:30 from the balcony, been up an hour already just to ensure we get two sunbeds. There is a crowd of Welsh boyos who appear to get up at dawn to take all the sunbeds on the terrace and the management admit that there is not enough sun beds to go around. The Thomson gold brochure shows what looks like a lovely sandy bay, it is in fact a public right of way covered with a couple of millimetres of sand to give the impression of a sandy beach, it is gritty and dirty. If you want to swim take some divers shoes as the only way into the sea is down some very slippery dangerous steps and once in you wil find it very rocky, stoney, no sand in sight.
This has spoilt our holiday, we did not expect to have to get up at 6:30 just to get a sunbed and feel that Thomsons should make it clear that there is no beach whatsover.
On the plus side the food and entertainment are good and the staff helpful, but I would not recommend this hotel and we will definitely not come back.
Also forget the wi-fi, it doesn't exist !!!

Room Tip: get a superior room overlooking the pool
See more room tips
  • Stayed July 2011, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Catalonia Ses Estaques

Address: Playa Ses Estaques, 07840 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Beach Shuttle Bus service
Hotel Style:
#1 Romantic Hotel in Santa Eulalia del Rio
#1 On the Beach Hotel in Santa Eulalia del Rio
#1 Family Hotel in Santa Eulalia del Rio
Hotel Class:3 star — Catalonia Ses Estaques 3*
Number of rooms: 158
Official Description (provided by the hotel):
A modern hotel located on the seafront near Santa Eularia des Riu , one of the largest, most beautiful towns of Ibiza, just 16 kilometres from the capital. In Santa Eularia des Riu you will find excellent restaurants and beaches, renowned for their beauty and tranquility. Catalonia Ses Estaques is situated in a luxuriant pine forest and enjoys fantastic views over the marina and the town centre. Guests can enjoy a wealth of facilities including a superb terrace with garden, swimming-pool, bar, solarium and two Jacuzzis. ... more   less 
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Also Known As:
Catalonia Ses Estaques Hotel
Hotel Ses Estaques
Catalonia Ses Estaques Ibiza/Santa Eulalia Del Rio

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