We booked a week's AI in a Suite through Thomson, staying at the end of September 2013...wish we'd booked longer!
Arrived about midday to welcome drinks and smiles. Check in was quite quick with passports being returned immediately after scanning. We were offered assistance with cases but declined. The two hotel lifts are only 4 person rated, so the two of us and the luggage filled one up. We were allocated room 333 (on the 3rd floor unsurprisingly) which overlooked the pool and the small local beach to the east.
On entry to the room (past the room key holder switch for the lights and air conditioning) the wardrobe unit had plenty of hanging space, two largish drawers, shelves, iron and ironing board, fridge and free safe. Complementary water in the fridge on arrival which we restocked daily from the bar.
Past the wardrobe area was a small seating area with sofa, table, chair and wall mounted flat screen TV. The sofa backed on to the headboard of the king size double bed with small tables and drawers each side with lights over and also had a flat screen TV on the opposite wall. Past the sofa and to the left of the bed were the two patio doors at each end of the wall that led out onto the double balcony, furnished with two chairs, a table and pull out clothes airer, so no need to hang towels over the balcony rail to dry.
The other side of the bed had the large 2 person whirlpool bath with shower attachment. The wall behind the wardrobes housed two basins with mirrors over, vanity mirror and hair dryer. Tip...make sure you turn off the hair dryer at the switch on the holder or you'll be treated to a disco light that's bound to keep you awake all night! Behind the wall at the back of the bath are the toilet and shower in semi open plan mode (both have frosted glass doors, but are not in a separate room), with a very large floor to ceiling mirror on the wall facing them. Additional shelves were situated adjacent to the basins for towels etc. Bathroom supplies included soap, shampoos, shower gels, shower caps, bath sponges, toothbrush kits, sewing kit and shoe shine pad. Items were restocked as they were used. The room came with complementary dressing gowns and slippers. There was a kettle and tea/coffee facilities plus a radio with iPod dock and stereo 3.5 mm jack input on the back. Never did work out how to set the time!
Pool towel tickets were supplied with the room info envelope. These were exchanged for towels at the lifeguard position near the restaurant end of the pool. In the afternoons, they only exchange tickets for wet towels, so get fresh towels in the mornings.
The pool appeared to be unheated, but with uncharacteristically warm weather for late September (28 - 30C) it was a nice to cool off in when it got too hot. Plenty of sun loungers (some got reserved early-ish, but not many), sunshades, open and Bali beds, all on two levels over looking the local bay and beach. Access to the beach is via one of two gates with key card locks on the outside. The bay below had both hard standings and a good sandy beach. The whole bay is cordoned off as a swimming area. Good snorkelling with a variety of fish and squid to observe (one inked me as I filmed it...must have frightened it). Payable beach loungers and parasols with a small snack bar a the far end of the bay...popular.
There was one bar serving the pool, patio area (evening entertainment) and inside seating areas. Draught beer (lager) in small, medium and pint glasses (plastic beakers for the pool area) plus a large selection of cava, wines and spirits...pretty much all of it included in the AI deal. As the hotel also caters for half board, AI guests need to show wrist band and sign for drinks...bit of a faff, but I can see why. Staff excellent and table service if requested.
Toilets for the pool area are to the left of the outside bar just before the small gym room...no idea what's in there...didn't look. There are also courtesy toilets in the lobby area.
There is one main buffet restaurant for all meals...7.30 - 10, 1 - 3 and 7 - 9.30 IIRC. Good if not massive selection of dishes. Great breakfasts. AI included choice of bottles of wine with meals (not breakfast!). There is also a bookable a la carte below the main buffet restaurant, where you can elect to dine al fresco, provided it's not too windy. Two visits in a week. Possible to book on the day. Again not a massive menu, but the steaks were really nice!
The lobby has a small library to borrow books from and a large bird cage with a toy Phoenix which lays an egg each day into a cotton wool nest, which eventually hatch. Nice joke!
All staff friendly and helpful, language not a problem. Entertainment staff work hard, as do the chamber maids and all with a smile!
Easy walking access to Santa Eularia via the near by foot bridge over the river and the wide paved promenade that skirts the whole. of the bay.
Great relaxing adult only hotel. Mixture of British, French, German and Spanish guests made for a nice multi cultural break. Would we go back? Most definitely!
- Official Description (provided by the hotel):
- Palladium Hotel Don Carlos is an adults only, exclusive hotel situaded an ideal place for a couple to spend a relaxed and romantic holiday. For a peaceful holiday for couples, friends or families, as its located right on the beachfront in a beautiful and quiet area surrounded by pine trees. It has been completely refurbished with a modern and chic touch. ... more less
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- Also Known As:
- Don Carlos Hotel Ibiza
- Palladium Hotel Don Carlos Ibiza/Santa Eulalia Del Rio