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Fiesta Hotel Don Carlos: Traveler Reviews

3.5 of 5
C/ Los Rosales 53, 07849 Santa Eulalia del Rio, Ibiza, Spain
Hotel amenities
Fiesta Hotel Don Carlos
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272 reviews from our community

Traveler rating
    131
    91
    31
    14
    5
See reviews for
Families
68
 
Couples
159
 
Solo
2
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Belfast, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
“Go no further”
5 of 5 stars Reviewed February 11, 2013

Old don Carlos was a twice a year venue 4 us and new don carlos once a year because of the upgrades (higher price) that are all the better for it,can't wait to go back :0) all inclusive drinks a good option because includes wine in the evening restaurant and day time water and the occasional beer. Blue hut at end of beach a lovely alternative for a chill out frosty beer in a frosty glass with your toes in the sand. Sea in the bay is Luke warm

Room Tip: Pool view gets you sea view as well
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  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
Ask Mark S about Fiesta Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Front Office Manager at Fiesta Hotel Don Carlos, responded to this review
April 2, 2013
Dear Guest,

Dear MarkS.

On my behalf and the Fiesta Hotel Don Carlos We are very pleased to know that you have enjoyed your holidays in our Hotel.

Thank you very much for taking the time to write about the hotel and for your really valuable comments. Any opportunity for improvement through this kind of sincere and constructive feedback is gladly welcome.

Thank you once again for your review and we hope to have the chance to welcome you back to our Fiesta Hotel Don Carlos .

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
31 helpful votes 31 helpful votes
“Hitler on reception!!!”
4 of 5 stars Reviewed December 26, 2012

my wife and myself have been coming to the 'don' for (we think) 25 times and have never had a bad thing to say about the hotel or it's ameneties, food, location, cleanliness, or staff until our last visit at the end of July/August.(it could well be our LAST visit)..Arrived at the hotel at 11.00AM and as normal were told the room will not be ready for an hour or so.As usual we went on the 'drinks' band, (well worth it).Off to the bar while waiting for the call from reception that our room was ready.After a 2 hour wait i went to reception to see what the problem was to be told by HITLER , the one who had booked us in, in no uncertain manner that there was no problem,to which i replied the 10 people who arrived half an hour after us on the coach got a room straight away!!! YOU DO NOT UNDERSTAND replied HITLER.I walked away in disgust at her attitude.Back to the bar to try and cheer up my wife. It got to half past three and i was beginning to see red so back to HITLER. Oh yes, it's just ready she replied. Off to the room nowhere near where we had booked!!! I won't go any further !!! AAAHHHH i hear you say, who was HITLER? It was her first (and i hope her last)year at the 'don', called IRENE.

Room Tip: hotel has four floors, always try to get the top (4th) floor. Much better views and no tap, tap, tap...
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  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
See 2 more reviews by ibizaian for Santa Eulalia del Rio
Ask ibizaian about Fiesta Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Front Office Manager at Fiesta Hotel Don Carlos, responded to this review
April 2, 2013
Dear Ibizain.
On my behalf and the Fiesta Hotel Don Carlos I would like to thank you for taking some of your valuable time to write to us, advising us of your feelings and opinions.

We deeply apologize for the incident and the inconvenience this may cause.

Please accept our apologies, thanks for bringing this to our attention and we hope we will see you at Fiesta Don Carlos and look forward to welcoming you soon.

it is our main objective to exceed your expectations and it is a great motivation for us when we receive comments,

And we thank your understanding.

Our very best wishes,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north yorkshire
Senior Contributor
39 reviews 39 reviews
30 hotel reviews
Reviews in 30 cities Reviews in 30 cities
43 helpful votes 43 helpful votes
“top class”
5 of 5 stars Reviewed November 7, 2012

We stayed the last week of the season (Oct half term) and had the pleasure of a fantastic suite with large terrace with jacuzzi and sun loungers and a very spacious minimalist room with smart modern furnishings. 2 enormous TVs but only News programmes in English. Nice big bath, twin sinks, large shower unit, fridge (stocked with water each day), kettle with tea and coffee supplies, iron and board - so not short of much at all!
Whilst quiet, it didn't have that 'closing down' feeeling you often get at this time of year and the same goes for the resort which is a living town with many shops, bars and restaurants open all year round, unlike many of the Calla resorts which were depressing closed down places with nothing happening. Some hotels and restaurants had closed down and closed during the week but the place remained attractive and lively enough.
The food was varied and certainly plentiful although sometimes lacking in flavour (eg meat and fish) and fresh cooked fish was absent. The dining room is more of a self service canteen and too white and plain, and is badly needing some art on the walls. The smaller Bella Vista restaurant needs booking well in advance to get a place and has more atmosphere. Dining outside is lovely when the weather permits- overlooking the pool and bay.
Drinks were well priced and the singer/guitarist was just right for the clientele and up to the minute with his songs. Nice easy listening especially by the pool.
Everywhere is well looked after and clean, the poolside is smart. We had no problems in getting a Bali bed anytime or sun loungers, but preferred our terrace which got the sun most of the day and had a lovely sea view.
The hotel was barely quarter full however.
All staff are polite and friendly.
Entertainment is limited (eg pool, ping pong, yoga) but that didn't bother us as there's plenty to do out and about, especially the nice easy walk along the prom into town or along the beach. Bike hire from Kandani at the other end of town (road to Es Cana on lhs) and following the waymarked easy colour coded and numbered routes is a good half day trip off the main roads. The nearby beach is great for a dip - safe and reasonably warm. The pool is well sheltered and has a nice outlook over the bay. It's rectangular and childless so good for a swim but rather cold in early Nov as you'd expect. There are jacuzzi style bubble beds at the side.
Also a small gym with modern equipt but we never had cause to use it as it was fine and sunny outside all of the time.
Ibiza is very clean and green and has a lot to offer. We especially liked the small inland villages of Sant Carlesand Santa Gertrudis.
Plenty of choice of bars and eating places in Sta Ela and no clubs open at this time.
Would go back without hesitation as you can't really fault it.

Room Tip: get a sea view suite
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
Ask noryorkie about Fiesta Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Director de Recepción at Fiesta Hotel Don Carlos, responded to this review
November 10, 2012
Dear Guest,

On my behalf and the Fiesta Hotel Don Carlos We are very pleased to know that you have enjoyed your holidays in our Hotel.

Thank you very much for taking the time to write about the hotel and for your really valuable comments. Any opportunity for improvement through this kind of sincere and constructive feedback is gladly welcome.

We are so glad to hear that everything went so well while you were here with us, it is our main objective to exceed your expectations and it is a great motivation for us when we receive comments like yours, make us keep in the same path and improve day by day.

Thank you once again for your review and we hope to have the chance to welcome you back to our Fiesta Hotel Don Carlos .

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockport, United Kingdom
1 review
3 helpful votes 3 helpful votes
“supertrip hotel don carlos.”
5 of 5 stars Reviewed November 6, 2012

Stayed at end of September service was excellent food tremendous and lots off. We had room on 4 floor overlooking gardens and Santa Eulalia Bay.Weather was wonderful one day we took a trip to Ibiza town lots to do their shopping the harbour the bars.SantaEulalia is a 5min stroll from the Hotel lots of bars and shops got to keep the wife happy.All in all a wonderful break enjoy.

Room Tip: Leave a big tip
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask john k about Fiesta Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Director de Recepción at Fiesta Hotel Don Carlos, responded to this review
November 10, 2012
Dear guest.

Thank you very much for your comments and advice. Due to your help we can always improve our services. We are happy that you had a great time at our Fiesta Hotel Don Carlos and that you were satisfied with our services, rooms and food.

Once again thank you for sharing your feedback with the travel community and we hope to see you again at the Fiesta Hotel Don Carlos.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
midlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Good half term break”
5 of 5 stars Reviewed November 5, 2012

Stayed here for the last week of the season in October. We had a lovely week,weather was good too. Food was self service and very good, especially the special restaurant which you were allowed to use 3 times throughout the week. All staff in the hotel were extremely helpful and friendly. Thomson staff were brill too. Entertainment was good. Best part was the fantastic room, we had a suite with a sea view and it was really lovely. Room was cleaned daily, fresh towels, toiletries, tea/coffee etc. Alcohol prices extremely reasonable. Would I stay here again? Most definitely yes - out of season ( we really did enjoy the peace and quiet as the hotel was winding down after the summer season).

Room Tip: Go for a suite - well worth it.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask lynnesw about Fiesta Hotel Don Carlos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FiestaHotelGroup_FHG, Director de Recepción at Fiesta Hotel Don Carlos, responded to this review
November 10, 2012
Dear guest.

Thank you very much for your comments and advice. Due to your help we can always improve our services. We are happy that you had a great time at our Fiesta Hotel Don Carlos and that you were satisfied with our services, rooms and food.

Once again thank you for sharing your feedback with the travel community and we hope to see you again at the Fiesta Hotel Don Carlos.

Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fiesta Hotel Don Carlos

Also Known As:
Don Carlos Hotel Ibiza
Fiesta Hotel Don Carlos Ibiza/Santa Eulalia Del Rio
Address: C/ Los Rosales 53, 07849 Santa Eulalia del Rio, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar/Lounge Free Breakfast Free Parking Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 Family Hotels in Santa Eulalia del Rio
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Fiesta Hotel Don Carlos is an adults only, exclusive hotel offering an ideal setting for a couple to spend a relaxed and romantic holiday. It has been completely refurbished with a modern and chic touch to offer the latest in comfort for adults. ... more   less 
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