Large time lapse for this review (travelled in August)-there are two reasons for this- firstly i had to calm down for some time to be truly objective and secondly I made an official complaint to the travel company so only fair to wait until that reached a conclusion. I will start with the good point (yes singular) the gardens are lovely-there you have it. It would take me a week to list every complaint and therefore I will mention the biggest ones-our room was infested with colonies of ants and we were bitten terribly. The owner would not move us and eventually we sprayed and cleaned the room ourselves. Lots of items disappeared from our room after we rang the travel company to complain (see other review re an intruder!) one item (a pair of shoes) was returned to me from under the reception desk (draw your own conclusions here). The owner/manager is an intimidating bully who went out of his way to be as rude as possible because we dared to stand up to him even to the point of forbidding other staff to help us.Our holiday was nothing short of a nightmare but please be assured this is not normal standard of service in Santa Eulalia-have stayed at many places equal in rating which have been fabulous. I have been to this town countless times but would struggle to feel happy in my favourite place after this experience..
- Also Known As:
- Hostal Buenavista Hotel
- Hostal Buenavista Ibiza/Santa Eulalia Del Rio
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