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“Great hotel with attentive staff” 5 of 5 stars
Review of ME Ibiza

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ME Ibiza
5.0 of 5 Hotel   |   Urbanization S'Argamassa, 07840 Santa Eulalia del Rio, Ibiza, Spain (Formerly Hotel S'Argamassa)   |  
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Teulada, Spain
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great hotel with attentive staff”
5 of 5 stars Reviewed 2 days ago NEW

We were the first guests to arrive at the hotel after its opening, unfortunately the building work had overrun and the hotel was a little like a building site. I am sure this was not the fault of the hotel but of their contractors. The hotel staff did a superb job overcoming the problems and worked tirelessly to ensure that this did not have a huge impact on our stay.

The facilities and rooms are of an excellent standard as you would expect from, what will be, the top hotel in Ibiza. The biggest complement is to the staff, headed by Laura, nothing is too much of a problem and they would certainly grace some of the top hotels around the world.

We have booked again for September and will look forward to this being a venue for short breaks for years to com.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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49 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
UK
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 2 days ago NEW via mobile

Pros: location is beautiful, as is the building, as is the pool and the rooms are lovely and, in my experience, clean. Cocktails were lovely, pool music chilled and corridors quiet. Relaxed atmosphere overall. Check in was fine. Concierge was helpful.

Cons: the food is poor. Microwaved pizzas, poor house wine. It's very expensive- cheapest massage 120 Euros, room service sandwich 20 Euros. It's a bit remote - cabs to Santa Eulalia 10 Euros each way. The service by the pool is very slow.

Tips: there's a great restaurant called Flor de Sel in the Sargammassa villas opposite the Spar shop - 2 mins from hotel. Fantastic lunch tapas (5 courses) for 13 Euros.

  • Stayed July 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneHoeltschl, Director General at ME Ibiza, responded to this review, yesterday
Dear clients Newsuitcase,

First of all I would like to thank you very much for your kind feedback and suggestions to improve our service. All comments are taken very seriously in order to make sure the best service quality for our guests.

I regret that you did noy enjoy our food, especially our Pizza, which is made in our original pizza wood oven and by an original Pizzaiolo from Naples. We will revise the quality of our pizzas but I can assure they are fresh.

I will be at your disposal for any further feedback on my email rene.hoeltschl@melia.com

Yours sincerely,

ME Ibiza

René Hoeltschl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We stayed here during the first week of July and had a fantastic time. All previous reviewers probably did have reason to give negative feedback as the hotel had just opened and the majority of the staff seemed quite inexperienced. For us though, we always received excellent service. On arrival we were put in room 302, a 'mode' room with spectacular sea and pool views, however, it had no balcony despite an email confirming our room did. This was sorted easily and we were soon in room 220, which along with the view had a fantastic balcony.

The hotel itself is simply stunning! The reception area leads towards the pool area and beyond to the sea, possibly the nicest hotel ever to walk into. There are plenty of sun loungers, with a ready supply of clean towels, all around the relatively small complex. It's worth pointing out that on one side of the pool there are 5 or 6 luxury double loungers but these come at a price.

Location is on the east side of the island close to Sta.Eualia (not close enough to walk so €12 in a taxi if you don't have a car) and Es Canar (easy walk if you use the coastal path left from the back of the hotel, across the beach towards a camp site and past the hippy market). The hippy market itself is on Wednesdays and well worth a look, I was amazed at how popular it was, it attracts up to 14000 people each week.

The food in the hotel improved daily while we were there but this needs to continue. I hope the hotel management really do take note of this as it is not cheap, and in our opinion not great, yet. On one occasion the pasta was cold, really cold, and it was difficult to explain this to the waiter, in the end we just laughed it off. I genuinely believe these were teething problems and that the whole experience will be perfect in the future. The roof restaurant was good but likewise needs to continue to improve. The views from up there are amazing particularly around sunset.

Try and not let previous reviews put you off. The hotel is fantastic, it offers a place to chill out while also enjoying a party vibe. It would be an appropriate gesture to offer those guests who want it a discount voucher to use on a future visit, this would enable them to fully appreciate the hotel and experience what they had a paid for on this visit. A direct plea to René, is this something you can explore with the Melia group?

  • Stayed July 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

My experience at the ME in Ibiza was great.
Rooms were spacious and comfortable.
Staff is very friendly and service is good.
I love the contemporary design of the hotel.
I enjoyed relaxing around the rooftop swimming pool with good music.
I would definitely want to come back here hopefully next year.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We visited a week after they opened their doors on the newly refurbished hotel, there are always glitches to start with so no big surprise that one or two things weren't perfect, We've stayed at the ME London & I am really keen on the concept & can see ME Ibiza living up to the standard expected, the rooftop bar is fantastic & the likes of Massimo & Roberto are a fantastic asset as are all the staff smiling & friendly. The concierge was efficient & organised a boat charter & lunch in Formentera for us & we liked the atmosphere & music around the pool.
Don't mind being charged for the room on arrival but was slightly surprised by being charged 150 euros per day for extras,We've stayed at 6 different Melia hotels & never encountered this before.
All in all an enjoyable stay, however I expect this hotel to get a lot better once in its stride.

  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I stayed here with friends at the end of June. The hotel was amazing. It is hard to believe it had only recently opened. I loved the ambience of the hotel. There was a lovely vibe and the staff were very friendly. I had a wonderful pedicure in the spa on the roof overlooking the sea. The views from our room and the roof top of the hotel were spectacular. I recommend!

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london
1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We attended chic roof top party. Amazing service, sunset and views to die for!!

Maximo is the best waiter making us laugh and the cocktails...!! The hangover was cured by fresh juices and long swims the following day.

This place is Ibiza's best kept secret!!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ReneHoeltschl, Director General at ME Ibiza, responded to this review, yesterday
Dear clients HayleyBorrett,

Thank you very much for your nice feedback!

I am proud to know that you enjoyed our Rooftop party!

Hope to see you soon again at the ME Ibiza.

Yours sincerely,

ME Ibiza

René Hoeltschl
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about ME Ibiza

Address: Urbanization S'Argamassa, 07840 Santa Eulalia del Rio, Ibiza, Spain (Formerly Hotel S'Argamassa)
Phone Number:
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Beach Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Santa Eulalia del Rio
#15 On the Beach Hotel in Santa Eulalia del Rio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — ME Ibiza 5*
Reservation Options:
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Also Known As:
Sol s Argamassa Hotel
Hotel Sol s Argamassa
ME Ibiza Santa Eulalia Del Rio

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