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“Disappointing to say the least” 3 of 5 stars
Review of Aguas de Ibiza

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Aguas de Ibiza
5.0 of 5 Hotel   |   Salvador Camacho 9, 07840 Santa Eulalia del Rio, Ibiza, Spain   |  
Hotel amenities
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Disappointing to say the least”
3 of 5 stars Reviewed July 23, 2010

Firstly this hotel is not worthy of it's five stars. If the rooms weren't as nice as they are, then it would only warrant 3 stars. Bad service and very average food - style over substance comes to mind! Very expensive to stay and really not worth the money.

I'm writing the review as I sit next to the pool at the hotel. I was going to wait until I got home but something just happened that urged me to do this now. After ordering a drink for myself and wife from the pool side staff, this arrived 15 minutes after ordering it. The waiter dropped the bottles on the floor next to my wife, which obviously smashed. He got us another drink but didn't bother to clean up the glass which was all around us! It was only when we complained that someone came to clean it up - 25 minutes this took! There are quite a few kids around the pool area also. Service that not even worthy of stars.

Please consider these remarks before booking with this overly expensive hotel. The room and lobby area are the only nice things.

    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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430 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Barcelona, Spain
1 review
4 of 5 stars Reviewed July 20, 2010

very nice hotel - good service - very helpfull - de breakfast is very nice - it is a hotel I gone recomend to all mine friends

  • Stayed June 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2010

We stayed here in July for 4 nights. As mentioned the hotel being only 3 years old is still clean, sleek and luxurious.

The rooms are a reflection of that with a nice modern feel and reasonably spacious. The fancy bathroom sink is a little impractical I'll admit. All the rooms are designed to face the pool with views of either the marina or ocean. None of them as far as I can tell face the road. Free wifi is a must I think and the reception we had was perfect throughout the hotel (room, pool, restaurant.

We found the service really beyond reproach. From the friendly front desk (who provide pool towels without argument!) to the very helpful Martina (concierge) who helped us hire a car. The poolside service was really better than expected going by previous reviews. We had no problems getting drinks/food by the pool.

We didn't eat in the restaurant except for breakfast which has quite a good selection of cold meats, cereals, breads, pastries. Some hot food but not a big fry up. Fresh fruit and yoghurts. Reasonable expresso machine so you don't need to ask for one at all.

We had no difficulty finding some nice restaurants. I would suggest sticking to those closer to the hotel on the Marina strip as the ones further around weren't as good.

  • Stayed June 2010
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Aguas de Ibiza

Address: Salvador Camacho 9, 07840 Santa Eulalia del Rio, Ibiza, Spain
Location: Spain > Balearic Islands > Ibiza > Santa Eulalia del Rio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Santa Eulalia del Rio
#2 Luxury Hotel in Santa Eulalia del Rio
#3 Romantic Hotel in Santa Eulalia del Rio
#5 Family Hotel in Santa Eulalia del Rio
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Aguas de Ibiza 5*
Number of rooms: 114
Official Description (provided by the hotel):
Aguas de Ibiza Spa & Resort is a stunning waterside hotel proudly anchored in Ibiza's Santa Eulalia Bay marina. Built by Ibizan architect Juan de los Rios, designed by Barcelona-based Triade Studio, the hotel boasts an elegant and modern ambiance warmed by a touch of Mediterranean flair and a philosophy of friendly, personalized service. The Aguas also has plenty to offer those guests in search of relaxation, rejuvenation or some good ole' fun. ... more   less 
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Also Known As:
Aguas De Ibiza Hotel
Aguas De Ibiza Santa Eulalia Del Rio

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