Aguas de Ibiza is simply gorgeous in terms of design, surroundings, rooms and facilities. Our experience was fantastic with every aspect of the hotel's facilities -- from the pool and spa to the rooftop lounge as well as food.
However, I am giving this property a "very good" rating and not an "excellent" for two reasons. First, the service from the staff was terribly inconsistent. Some were very friendly and helpful and others aloof and not even a smile. Second, and an important one to take into account, is value for the experience. This is a property where everything you consume is priced quite high and the rooms are definitely expensive. Overall, one ends up paying a lot.
Having said that, the positives are many. The pool area is stunning. Lots of areas to lounge around and beautifully landscaped. Use of the spa, which is included in the room rate, is a must. In particular, the hydrotherpay area is divine. If you stay here and don't use the spa, you are absolutely missing out on one of the best features of this property. We used it every evening and it just was the perfect end to our long lazy days in the sun by the pool or at the beach.
The hotel is located in Santa Eulalia, which is a lovely town and one where the Ibiza experience is much more relaxing and sans parties. The town is about a 5-10 minute walk from the hotel along a beautiful promenade. You definitely need a car or have to use taxis (which are very easily available throughout Ibiza) if you plan to visit Ibiza town and the many stunning beaches of this amazing island.
We had an ocean facing room. If you are going to stay at this hotel, definitely spend the money on an ocean facing room. It was beyond fantastic to get up every morning and have the most magical view of the harbor and ocean. The room itself was very spacious with an absolutely amazing and super large bathroom. The amenities are all Campos de Ibiza and smelled heavenly! All ocean facing rooms have a balcony and it was such a delight to relax on the balcony with coffee or a glass of wine.
The meals we ate at the hotel - by the pool, at the restaurant, breakfast and some snacks ordered to the room - were superb. Great variety and everything tasted so fresh. The breakfast is buffet style and with eggs made to order. The spread is unbelievable!
Definitely visit the roof top lounge and bar. The views are amazing and it is just such a wonderful space to spend some time. While the hotel was quite full while we were there, it is designed with so many spaces and experiences (indoor and outdoor), that one can always find places to get away from it all and everyone.
Off the staff, special mention for Allison. She was absolutely amazing at the reception. Sophie was wonderful too. However, most of the remaining staff had an attitude of indifference. I would have liked to see more smiles and a sense of warmth coupled with a commitment to welcoming guests. Many were aloof to the point of being quite cold. If Aguas de Ibiza can improve on the consistency of the customer interaction with staff, it would make this property even more special.
- Official Description (provided by the hotel):
- Aguas de Ibiza Spa & Resort is a stunning waterside hotel proudly anchored in Ibiza's Santa Eulalia Bay marina. Built by Ibizan architect Juan de los Rios, designed by Barcelona-based Triade Studio, the hotel boasts an elegant and modern ambiance warmed by a touch of Mediterranean flair and a philosophy of friendly, personalized service. The Aguas also has plenty to offer those guests in search of relaxation, rejuvenation or some good ole' fun. ... more less
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- Also Known As:
- Aguas De Ibiza Hotel
- Aguas De Ibiza Santa Eulalia Del Rio