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“Great holiday” 4 of 5 stars
Review of Pestana Delfim Hotel

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Pestana Delfim Hotel
4.0 of 5 Hotel   |   Praia dos Tres Irmaos, Alvor, Portimao 8501 904, Portugal   |  
Hotel amenities
Ranked #12 of 25 Hotels in Alvor
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
16 helpful votes 16 helpful votes
“Great holiday”
4 of 5 stars Reviewed April 10, 2013

My wife and I stayed here in early April 2013. Having read some reviews we were somewhat apprehensive before we arrived,however we were more than pleased with the quality of food and service. The staff were all friendly and helpful. As this is an all inclusive hotel, the meals were a buffet but even though there were not many guest at the hotel there was always plenty of choice at each meal. The room was comfortable and spacious and spotlessly clean.
We had a room with a sea view which had a fantastic view of the whole bay. If you want a lively, hectic holiday this hotel at this time of the year is probably not for you but for us it was exactly what we were looking for.

Room Tip: Up grade to a sea room
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelfimHtl, Unit Supervisor at Pestana Delfim Hotel, responded to this review, September 11, 2013
Dear Guest,
Thank you very much for submitting your review about your stay where you share your experience at the Pestana Delfim Hotel. Our biggest aim is to ensure memorable holidays to all our dear guests, and your rewarding words are the best incentive for all the team. Thank you very much for your contribution and recommendation.
We look forward to welcome you again.
With kind regards,
Ricardo Teixeira , Unit Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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441 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
Date | Rating
  • English first
  • French first
  • German first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 9, 2013

me and my husband stayed here in september the weather was really nice and the staff were friendly the food was really nice with buffet style coffee machines around hotel so you could take when ever you liked the bar served all drinks including cocktails not a lot hotels do cocktais with the all inclusive the bar served til 12 althought we were aske to be quiet one night when drinking after 12 !the hotel rooms were cleaned daily and we requested sea view and was giving with no extra charge the entertainment wasnt the best and could be improved greatly overall it was great relaxing hotel

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DelfimHtl, Unit Supervisor at Pestana Delfim Hotel, responded to this review, September 11, 2013
Dear Guest,
Thank you very much for your excellent comments in Tripadvisor. Your opinion is very important to the Pestana Delfim Hotel and to other guests that consider a trip to Alvor/ Algarve. We hope to have the opportunity to welcome you again in a near future. Sunny regards from Pestana Delfim Hotel
Ricardo Teixeira, Unit Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dublin, Ireland
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed March 22, 2013

Myself and my wife has stayed here a number of times starting back some 14 years ago. We've gone elsewhere in more recent yeears in Alvor. The decor, beds, furnishings etc are exactly the same since that time and are badly in need of replacement. The bathrooms did get an upgrade about 8 or 9 years ago.The recent change to ALL INCLUSIVE only I think is also a mistake as the food will get very "samey" if you're there over a good few days. Its a pity this hotel isn't more modern and clean in its rooms and perhaps a change back to choices as to the level of board offered i.e. offer a choice of all inclusive, half, B&B and even room only. The location of the hotel otherwise is 2nd to none. Bit sad that a place we formerly loved has slipped down the order so much.

Room Tip: Stay away from lifts.
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  • Stayed September 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wiltshire
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 23, 2013 via mobile

We returned to the resort after an amazing holiday in 2011. This year we went a few weeks earlier and found it even better, the pool bar was open the food selection was better (even though we had no complaints last time.) a truly relaxing time with a great town near by full of great restaurants & bars should you feel the need to have a change of scenery. Perfect.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Velvary
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 17, 2013

I spent 12 great days in Pestana Delfim. Upon our arrival, our TA informed us that the hotel was overbooked (we bought the trip last-minute) and that they´ll accomodate us in the other Pestana in the town (Pestana Dom Jao II - better hotel but out of our price range too...), the other hotel was amazing! Pestana Delfim is equiped with older furniture, nevertheless, the rooms are nice, tidy, include a minifridge and a huge wardrome, the bathroom was great, new and clean. Our room was on 11th floor with a view on the pool and part of the beach, really stunning.
We loved the restaurant and the bars. Food was plentiful, good range of different kinds of meat, tasty fish, pasta, veggies, desserts and beverages. I liked the self-service especially considering drinks including sangria, beer, white and red wine (champagne for breakfast - seriously? but tasted good :D), soft drinks. Staff was quick and kept the place clean with a smile on their faces. Bars were great too, the bar on the ground floor was probably the best, they served slushies (good when sunbathing at the poolside) and icecream all day and it wasnt as crowded at night as the upper bar. The pool bar was poor though, we rather walked to the inner bar for our beverages. Snacks after the lunch were good too, hamburgers, sandwiches, hotdogs, basic fruit, youghurts, salami, cheese and vegetables. Still plenty of all food.
The pool was ok, not many people used it, the water was salt but that wasnt a problem for me. Maybe the sides and ropes would use a little cleaning, but the water was clean.
The staff in the hotel were very pleasant, I didnt have any problem with anyone.
Wifi was paid but you could get free access for half an hour at the reception. The signal was good only in the bar area on the first floor though. But its your holiday, dont waste it browsing internet :)
The beach is in about 5minute walking distance, its down the hill but its not so steep so the way up is ok. The beach is amazing, one of the best beaches I´ve visited, there are some facilities like restaurants etc. but we didnt go there as we had a good service in the hotel so I cannot comment on that.
The town centre is further away, about 15-minute walk on the abandoned road so it was not such a nice stroll. But if you can, you can take a local bus, it isnt expensive and goes every now and then. It stops just in the centre full of pubs, restaurants and shops.
All in all, I would go back to Pestana Delfim as I had a great holiday there.

  • Stayed September 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed October 30, 2012

Having spent a lovely holiday at this hotel 4 years ago we were confident in making a return visit Big mistake On arrival the receptionist was rude and did not look at us as he stated our room was not ready That was not a problem as we were quite happy to have lunch and relax until it was The room was adequate but a little tired looking The food was terrible I admit to being a fussy eater but my husband who rarely complains also found it to be below expectations It was cold and very little variety
The entertainment was very poor and the staff overall were very apathetic
Ithink that being all inclusive has had a bad effect on this hotel and standards have fallen
I still love Alvor but would not stay at this hotel again as it has not lived up to my expectations

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Witney, England, United Kingdom
1 review
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 30, 2012

Lovely Views from the hotel. We did start with a pool view we were moved to a sea view which the view was excellent. shame l cant be more positive about the hotel.The hotel needs to be gutted and rebuilt inside, my main issue is the water pipes in the HOTEL,in the bathrooms there was a light over the bath if you switched it on the water looked clear but if you did'nt the water was light brown in colour so that must have been the same for washing the food we ate everyday. I did not book stay in the third world country where you would except but (not use the water to wash food in). The food was sometimes luke warm lots of meat dishes and rice every day, the hotel was not that busy with staying guests. Since our return on Thursday 25th October we both went down with gastric enteritis, we are now on Tuesday and only now showing signs of approvement.

Room Tip: would not stay again unless they had a revamp and it got some excellent reviews
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  • Stayed October 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pestana Delfim Hotel

Address: Praia dos Tres Irmaos, Alvor, Portimao 8501 904, Portugal
Location: Portugal > Algarve > Faro District > Portimao > Alvor
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Alvor
#6 On the Beach Hotel in Alvor
#7 Luxury Hotel in Alvor
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Pestana Delfim Hotel 4*
Number of rooms: 312
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Also Known As:
Hotel Pestana Delfim
Delfim Hotel
Pestana Delfim Alvor

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