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“A good holiday in Alvor” 5 of 5 stars
Review of Alvor Village

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Alvor Village
4.0 of 5 Hotel   |   Sitio da Dourada, Alvor, Portimao 8500-053, Portugal   |  
Hotel amenities
Ranked #3 of 26 Hotels in Alvor
Newcastle Upon Tyne
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
“A good holiday in Alvor”
5 of 5 stars Reviewed July 21, 2013

This was our first trip to Portugal and we stayed at the Luna Alvor Village Hotel at the end of June / beginning of July. The hotel is bright, airy and very modern. We found all the staff very friendly, helpful and polite, which seems to be the case with most Portuguese people we met.

The hotel has a nice swimming pool that was cleaned and checked regularly although there was a shortage of sun beds and only about half of them had umbrellas. This was not a problem for us as we prefer the beach, but if you like to sit by the pool get up early to put your towels out.

Our room on the second floor was really nice, with a lounge dining area along with a well equipped kitchen area, although all we used was the fridge for drinks and the kettle. Although the room was open plan the bedroom was separated slightly due to the room being L shaped and had ample wardrobe space (a few more clothes hangers would have been good). There was air conditioning in the lounge and the bedroom, which was needed as the temperature was well into the 30’s. We also had a lovely large private balcony with views to the sea in the distance that was accessed by two patio doors, one in the lounge and the other in the bedroom. The bathroom was a good size, modern with a shower over a spa bath. One thing to mention is that unlike some hotels, during our 10 day stay we never heard any noise from other rooms so we slept really well.

We stayed on a bed and breakfast basis and the breakfast was really nice, with plenty of choice of both hot and cold food that should satisfy everyone. As with the rest of the hotel the dining room was modern, bright and airy.

The hotel is a little bit out of the way, which we knew when we booked and we like walking, so didn’t bother us to much. It is a good 10 – 15 minutes walk to the resort centre, but a good 25 – 30 minutes walk to the beach, which can be hard work in the heat, although the hotel does have a courtesy mini bus that runs through the day. The location does mean that the area around the hotel is very peaceful and quite.

Alvor has a fabulous beach of soft golden sand that stretches for miles. The beach is very wide and there are lots of sun beds and umbrellas all the way along, but most people seem to bring their own chairs or just towels and sit on the sand between the sun beds and the sea. This meant that it was reasonably quite around the sun beds, which cost €10 a day for 2 beds and an umbrella.

The resort centre is a lovely old fishing village with lots of narrow lanes to explore. The layout of the resort centre does mean that there is a good atmosphere and it is buzzing in the evening. There are lots of bars and restaurants that should provide something for everyone. However as the lanes are narrow, the bars and restaurants can be quite compact, which means you don’t get much space when the resort is busy. Due to this the bars don’t have much outside seating and there is not much room or facilities for children, as a result we saw quite a lot of bored and tired looking children. There is a good mix of bars, quite a few with good live music, some with DJ’s until the early ours for the younger generation and some nice quiet relaxing bars. With space being limited and restaurants trying to get as many customers in as possible some of the tables were only 2 – 3 inches apart so you didn’t get much privacy (ok if you don’t mind being squashed in like sardines).

I feel I must mention a couple of restaurants that we were disappointed with:

Ababuja at the harbour square. I ordered fish soup for a starter, which didn’t arrive. When the main courses were brought out I asked where my starter was and was told they had forgotten it. The waitress put down the main course and walked away. To make things worse the food was barely warm and the vegetables were so hard and undercooked that my fish knife couldn’t cut them into small enough pieces to eat (if I’d had my starter they would have had time to cook the food properly!).

O Alcaide in the village. We ordered the Bread, cheese and sardine pate as a starter, the sardine pate came in a tiny plastic sealed tub (like the ones used for butter and jam in hotels) and reminded me of Shiphams fish paste, not very nice. I ordered sirloin steak Algarve style and when asked how I would like my steak cooked I asked for it medium. It arrived in a dish covered with lots of what I can only describe as gravy, with frozen potato fritters on top (no other vegetables at all). The steak was very tough, overcooked and tasteless; it had obviously been cooked earlier and re-heated. To be fair to the restaurant my wife had chicken piri piri and thoroughly enjoyed it.

Apart from the two restaurants above we found all the other one’s we tried to be very good with fish and seafood being particularly good.

To sum up, this was our first trip to Portugal and we were very impressed. It is a lovely welcoming country and I’m sure we will return. Alvor is a fabulous relaxing resort although it is large and quite spread out with a compact village centre. I would suggest that you need to do your research before booking a holiday here so you get exactly what you want.

Room Tip: Rooms on the pool side of the hotel have much better views
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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213 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Durham
Top Contributor
61 reviews 61 reviews
47 hotel reviews
Reviews in 53 cities Reviews in 53 cities
69 helpful votes 69 helpful votes
4 of 5 stars Reviewed July 15, 2013

Agree with many previous reviews, very well equipped apartments, spacious and a very good standard, with 2 aircon units. These were a bonus in late June when the temperatures soared! Breaksfasts more than adequate and we found a vacant table every morning. As already said down side is the severe lack of sun beds and the sad, selfish people who 'reserve' them all day.
Great Value for money.

Room Tip: We asked for and got a room with a sunny balcony afternoon and evening at the front of the hotel, no...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 13, 2013

Myself and my girlfriend stayed at the Alvor Village from 3rd July-10th July.

Positives:

It is a lovely hotel, the rooms are well equipped and spacious, the breakfasts are brilliant with a wide range of choice and the staff all pleasant and friendly.

The Swimming pool is lovely and clean and is kept at a good temperature to 'cool off'.

The hotel is situated far enough away from the busy little village of Alvor to not be disturbed by noise.

It is within 5 minutes (max) walk of a brilliant supermarket.

It is within 10 minutes walk of the Alvor Village and beach, however, there are shuttle buses 3 times per day from the hotel to the village and beach (except Sundays).

You are able to eat breakfast outside whilst overlooking the hilltops and greenery; great views.

Two air-con units in the room are a real bonus.

Negatives:

The pool is lovely and clean and overlooks hilltops and greenery, however, you get coaxed into playing the 'sunbed towel game' otherwise there would be no hope of getting a sunbed. This didn't pose a huge issue as there is ample grass areas by the poolside, some shaded by trees.

The hotels website states that there is a 'fitness room', despite not having an interest in using it on holiday, it didn't appear to exist.

The hotel rooms were clean, but a little more attention in places would be great, i.e. wiping work surfaces in the kitchen area more regularly.

Neutral points:

Very much for couples (of any age), or young families; not a huge amount of activities for teenagers.

The staff (and the Portuguese in general) were all very friendly.

Bed linen is changed twice weekly.

Something for everyone at breakfast, choice of cooked, cold meats, fruit, yoghurts, hot and cold drinks including teas, coffee, juices, pastries, toast, bread etc.

Terrace type area on the back of the hotel coming through from the bar provides ample shade at hot times of the day, with comfortable rattan furniture to sit on.

Room Tip: Stayed in Room 10, bottom floor overlooking greenery and a bit of the car park. Poolside view roo...
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Shields, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed July 1, 2013

Having just spent 2weeks at The Alvor Village, I must say we have had a wonderful holiday.The hotel lived up to 'more' than our expectations, it was clean,modern,relaxing and the staff all very polite, pleasant and helpful. Our special thanks to Isabel, Claudia & Anna for their help & friendliness. We are now looking to return next year and would definitely recommend this hotel to others....Thank you, Kindest Regards Bill & Dawn Pattison Room 114

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 29, 2013

Just returned from 12 night stay in Alvor Village, 2nd time visit - went last year also. Agree with most of the other comments. Rooms are great, well equipped, clean and good air con. We had a room at the front and it was fine, kept cool during the day and got sunshine late afternoon. Hotel has bus running 3 times per day to the beach - would be good if this could be more frequent and also run at weekend as it is about a 30 min walk to the beach. There is a local town service too but hotel no longer had the timetable as they said it was not reliable. This also runs to the beach.

Hotel best for couples and young children only. No entertainment or anything for older children to do. Staff were mostly lovely but felt those covering breakfast must have been under pressure, as they worked constantly but were still slow in replenishing dishes, food and clearing tables. Was often hard to get clear table when coming down at 9.30.

Difficult to get sunbeds if not booked before 8am and parasols not replaced. We ended up buying our own and using an empty stand. Would be useful to have more beds specifically as only 1 bus at 10am to the beach and a long walk.

All in all we enjoyed the holiday, however it is nice to meet new people which is usually done in the evenings at the bar and wish the hotel encouraged the use of this better.

Room Tip: Preferred 2nd or 3rd floors, all quiet and was nice having sun in the evening, so front view was fin...
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  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Senior Contributor
36 reviews 36 reviews
31 hotel reviews
Reviews in 25 cities Reviews in 25 cities
84 helpful votes 84 helpful votes
3 of 5 stars Reviewed June 29, 2013

I toyed between a 3 and 4 star review for this hotel, there are a lot of plus points but a lot of negatives too, that could easily be fixed to turn a 3 into a 5

Pros
Excellent check in, very informative and helpful
Rooms are really spacious and well equipped
Lovely modern feel
Good breakfast selection

Cons
Really rude first impression by bar staff my husband was asked really rudely "do you know what time it is?" When he asked for a Mohito at 1030pm, no queue at the bar, bizarre!

Being told off for laughing by the night desk manager, apparently the bar had closed and we shouldn't be still sitting there even though we were finishing our drinks and the bar had just closed! bar seemed to be more like a library than bar at times!

Routinely waiting 45 mins plus for bar snacks

Only 4 parasols round the pool and not enough sun beds for the number of guests

Empty can of beer sat on the fire hose for 10 days of our 14 day stay it became a joke to check each morning to see if it was there :) cleaning was good in the rooms but the glass lifts always seemed to be grubby

Lack of entertainment and meals in the evening surely this should be standard for a 4 star hotel?

Overall we really enjoyed our time in Alvor with a few tweaks the hotel could be really great as its very well presented but could do with some fine tuning to be a top quality 4 star hotel

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast
Contributor
12 reviews 12 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 29, 2013

For anybody thinking of going to Alvor, Luna Alvor Village would be a pretty good hotel to stay in. My understanding is this wasn’t originally meant to be a hotel – it was private apartments but they decided to make it a hotel at some stage during development – this explains the “aparthotel” weaknesses and strengths. I’ll try to go through what you want to know:

Location: The hotel is located just outside Alvor. From the hotel it is a 15-20 minute walk to the main part of Alvor where the shops, bars and restaurants are. You’ll need another 10-15mins if you are walking to the beach but the hotel does run a bus to the beach at 9am, 1pm and 4pm (not aware if there is a return – I don’t think so) Monday to Friday. From the taxi rank back to the hotel (it can be a little hilly if you are walking back) it is 3.90 euro. There is a small shop next to the complex in Clube Brisamar but there is a large food store approximately 5-8 minutes’ walk just before the campsite and very reasonable it is too. Some people may be put off by the location but it wasn’t a problem for us.

Rooms: They are pretty much fantastic. All mod cons are in the kitchen part – fridge, cooker, microwave, cutlery, pots, (most importantly!) wine and bottle opener etc. There is also two machines offering air conditioning – they do take a while to cool the room down and can be a little noisy but they work. If you have children and are staying in a one bedroom apartment then the bed settee will likely be used. I’ve personally never liked a bed settee but from what I am told these were fine. The swivel Samsung TV is clever as you can watch the tele from bed or from the settee. My only slight criticism is a lack of privacy between the two rooms – especially if you have older children in their teens for example. The two bedroom option is fantastic and massive and comfortably would take six people (using the bed settee option again). The balcony is spacious and has seating. The bathrooms are great – there was always warm water and the chacuzzi bath was a nice touch. Rooms are cleaned every day and a great job is done by these workers.

Food: There is no evening meals at the hotel – why should there be when you have such a fantastic range of restaurants etc. a short distance away. Breakfast is absolutely fine (I don’t get the criticism of some saying it was bland). Perhaps a bit more variety of cereals would be welcome but a substantial breakfast is available to suit pretty much every palette – good variety of bread, plenty of fruit, pure orange etc., yoghurts, ham, cheese etc. and Portuguese sausage and bacon along with eggs. You can also get a decent lunch up to 3pm and a bottle of beer is reasonably priced.

Pool: This is an area that seems to have garnered the most criticism. Firstly the pool is great. We spent many hours in the pool and kid’s pool and it is fine. The problem is the sun loungers. Whilst I notice that the manager of the hotel has said new loungers are ordered this in itself is not enough to address this area and it is one of the reasons I haven’t given this hotel a five star. There simply aren’t enough loungers and what loungers there are, are cheap plastic ones and some of those were broke. I find the approach of the hotel in this regard quite amazing as lounging by the pool is one of the most important aspects to a holiday on the Algarve. The hotel should dump all the existing loungers they have, put in extra decking at the far side of the pool (it’s only a few feet for goodness sake and there is space) and put in additional, good quality loungers. They should also look at putting in more sun umbrellas and ensure these are checked regularly as some had come away from the base which made them unsteady in the wind. Additionally some umbrellas couldn’t be secured and on a windy day the one I was using flew out just missing me on the head. Given there are young children here (and in some circumstances babies) this must be addressed ASAP by the hotel. As for people putting their towels out at 8am – this happens when there isn’t enough loungers and often people feel they are caught in a catch 22 situation – i.e. if they don’t do it then they’ll have nowhere it lie (although there is a large green patch next to the pool which could be used with a bit more though!).

Entertainment: There is no entertainment at this hotel in the evenings or during the day and to be fair to the hotel it would be impossible to do this due to the way the inside of the hotel is designed as the noise would definitely be a problem for people in their rooms. To be honest we didn’t find this a problem as we went into Alvor every night and only occasionally had a drink at the bar when we came back (get a few beers or a bottle of wine from the off-licenses and drink in your room – the fridge is good for cooling the bottles of beer). There is entertainment is Clube Brisamar which is next door as I heard it one night while taking a midnight stroll. For anybody who only speaks English the TV in the room has (bizarrely!) BBC Scotland – but hey you are on holiday not there to watch TV! I would suggest however that a DVD player in each room is considered by the hotel as this would be very good for parents with young children just to keep them entertained while sorting things out.

Staff: For various reasons I dealt with most staff over the course of our stay and I have to say they were all fantastic and I didn’t have one problem that wasn’t quickly dealt with. Obrigado to all the staff especially the cleaning staff who did a fantastic job.

Sorry for the long review folks but hopefully I have been able to touch on the main issues if you are considering this hotel – I’ve tried to be constructive in my criticism and genuine in my praise. We had a wonderful relaxing time in Alvor and if the final question is would we return to Alvor Luna Village then the answer is - yes.

Room Tip: All pool view rooms have good views and get the sun in the morning.
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Alvor Village

Address: Sitio da Dourada, Alvor, Portimao 8500-053, Portugal
Location: Portugal > Algarve > Faro District > Portimao > Alvor
Amenities:
Bar / Lounge Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Alvor
#2 Luxury Hotel in Alvor
#3 Family Hotel in Alvor
Price Range (Based on Average Rates): $
Hotel Class:4 star — Alvor Village 4*
Number of rooms: 70
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Also Known As:
Alvor Village Hotel Alvor
Village Hotel Alvor

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