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“Disappointing” 1 of 5 stars
Review of Wyndham Garden Lahnstein Koblenz

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Wyndham Garden Lahnstein Koblenz
4.0 of 5 Hotel   |   Zu den Termen 1, 56112 Lahnstein, Rhineland-Palatinate, Germany (Formerly BEST WESTERN Grand City Hotel Koblenz Lahnstein)   |  
Hotel amenities
Ranked #2 of 6 Hotels in Lahnstein
Bath
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Disappointing”
1 of 5 stars Reviewed October 9, 2012

The rooms are the smallest I have stayed in. No drawer space, couldn't unpack. Complained about water pressure and lack of second chair on the balcony, and broken toilet seat, Nothing done. If this is a four star hotel, then why are they serving tinned vegetables with dinner? Nowhere to sit in the room. one seat only provided. No bedside cabinets had to balance glass of water on the chair during the night. No mirror in the bedroom, wash basin cracked, overflow from washbasin was disgustingly filthy.

Room Tip: Choose another hotel
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  • Stayed October 2012, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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213 reviews from our community

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
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Peterborough, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 20, 2012

Lovely Hotel.
We'd asked for adjoining rooms but unfortunately (even with 5 months booking ahead) couldn't be done (shame as they both had doors but connecting to rooms the other way)
12th Floor = lovely balcony overlooking the forest and the Marksburg castle in the distance but maybe not best for those with fear of heights / small children.
Rooms (Superior) Great size with seating area inside and out and a fridge and plenty of storage if you stay long enough to get unpacked.
Restaurant at the top (15th but no 13th ..) with nice views - was OK but expensive.

All a bit dilapidated - looks like it was once great with a fantastic pool area - all now unused and kind of fenced off.
Amazing grounds,nice walks around lake/ fountain. Kids enjoyed playing with the Giant Chess/Draughts which were nice

Wi-Fi - rubbish. I think it did exist but had to get a new bit of paper every day and would only let 1 person on per room - how did it know? stupid as 2 people in the room.

Not 4-Star. Looks like it could be but feels just a bit tatty and unloved when you look closer.
Don't put anything on the bathroom floor if you want to keep it dry whilst having a shower.

** WARNING ** nice pub/restaurant just across road from the car-park
CHECK YOUR BILL * VERY* CAREFULLY they almost charged us for 4 x beers by accident on 1st visit (we had 2 kids so certainly not 4 large beers to start with) and then on 2nd visit they also overcharged drinks.
Hard to check when they are standing over with waiting for payment - they don't leave it with you to check at your leisure. This place had nice food but got very busy / waiting times extended but it felt ruined by the overcharging. Maybe our German wasn't brilliant but nothing wrong with my counting :-( :-(

Great location - bus stop takes you direct to Koblenz to see the statues and fortress etc only about 30-40 min
Great location - car - good connecting point to visit lots of castles - Marksburg was super tourist organised, bit more basic at Pfalzgrafenstein (in the river - boat across then picks you up)
We then got a ferry across and then saw Stolzenfels on the way back up the other size of river.
Lovely views
great website : http://www.loreley-info.com/eng/rhein-rhine/castles.php

In Lahnstein recommend Globus supermarket, and an Italian but can't remember the name. Alfonzos or Altorro or something.
* watch out for the plastics include a recycling fee - can get this refunded if put them into the machine in most supermarkets (a German thing not Belgium or France)

Room Tip: 12th 1207 / 1206 were nice - couldn't answer for anything else - had views over the gardens and...
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  • Stayed July 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesapeake, Virginia, United States
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed August 17, 2012

The room was fairly small, nothing fancy, but very clean. The views are nice in the upper floors (It's a highrise on top of a hill top.) but you are pretty much out in the country. It's isolated. There is a very nice hiking trail that runs through the property, and goes on for miles... in the countryside.

I didnt need AC, (in July) but it wasnt offered anyways.

  • Stayed July 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Garmisch-Partenkirchen, Germany
Top Contributor
62 reviews 62 reviews
43 hotel reviews
Reviews in 47 cities Reviews in 47 cities
68 helpful votes 68 helpful votes
3 of 5 stars Reviewed August 4, 2012 via mobile

We travelled with young kids, had a car, were seeking for a safe walking and playing area for mum and kids faraway from main traffic and villages while dad went to the cities and back for business. We got it. Just the restaurant is a bit overpriced.
THE GOOD.
There is a huge park area and forest surrounding the site; very safe to let the kids run around. A lot of interesting activities for the youngest - baby playground immediately at the entrance, close to the bar tables so parents can have a cup of tea. Large street chess outside both in the street and under the roof however still in the fresh air. Another big chess inside. Fountains, water, camp&playground for elder kids close there.
A place to eat is the restaurant in front of the hotel, don't use the hotel one. A better choice, taste, price + you stay in a fresh air.
Both Frankfurt and Koeln are within one hour drive, Koblenz is 15 min drive and is a very nice and beautiful city with large walking zone, many shopping options which I did not expect and beautiful interesting old city.
THE BAD
Don,t go unless you need to stay in this area and want safe walking area for your little kids (what I was seeking for!) Everything is at least hundred years old. No adequate wifi. No adequate support from the team although they are doing their best - it is just the lack of investments. Like our bath tube leaked but they never fixed within a week we stayed there. The rooms part of the hotel is available only; the rest is ruined, nothing seems to be supported. Spa area, pools, everything gone under vast vegetation :) Sometimes it looks like it hosts the ghosts, really. In the restaurant you,ll wait for quite long to get something, they will anyway forget to bring you at least bread&butter. They are closed most time hosting hungry guests untill 2pm only and after 6 pm. You might be put on hold as there is a few tables only there. To get anything you either go to the restaurant next door to the hotel or drive > than 10 min - it is in a forest!
Everything in the hotel shows evident signs of a forgotten place & unsupported what once was called a business or a hotel. No refrigerators in the room. Is it a 4 star place? No!

  • Stayed July 2012
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petersfield, United Kingdom
Top Contributor
118 reviews 118 reviews
89 hotel reviews
Reviews in 85 cities Reviews in 85 cities
125 helpful votes 125 helpful votes
2 of 5 stars Reviewed July 24, 2012

We booked this because is looked impressive – set in the middle of a forest / National Park. It is portrayed as a modern conference hotel – serving nearby Koblenz. At £65 for a double (not including breakfast) it appeared to offer good value.

Disappointment set in as we drove into the car park. The adjective ‘tired’ would be a kind descriptive. Built in the 1970s, this 15 storey monster is positioned right in the middle of a stunning National Park. Two ugly residential blocks of flats are situated not far away. How these developments got planning permission in such a beautiful place beggars belief!

Credit where credit is due however, the parking area is large and it is also free. The foyer of the hotel is actually fairly nice – it has been given a facelift in recent years – as has the bar area. Check-in was swift and efficient. The small sauna area with two saunas looked very nice. The gym looked nice too although the equipment is ‘home-gym’ in terms of quality.

Another plus is the restaurant on the top floor. The views from the top are actually pretty impressive – from the restaurant anyway. The view from the café next door is not so good – unless you like 1970’s residential tower blocks. Although the restaurant is a little dated in terms of décor – the service is good and the kitchen serves good food for a fair price. No complaints here.

The real problems started when we got to our room – on the 11th floor. Without doubt, this is by far the smallest double room I have ever stayed in – and I have stayed in a lot of hotels! The distance from the foot of the bed to the wall was less than 18 inches – there was only enough room for one bedside table. There wasn’t even enough floor space to place 2 cases on the floor and open them up against a wall – we had to place them in the corridor – but then the door wouldn’t open and it was impossible to get into the bathroom! Great if there is a fire or a power cut I remember thinking!

At 10.45pm the electricity in the whole hotel died! The ‘story’ was that the whole town was without power – strange then that the hotel opposite and the local area was still lit up like a Christmas Tree! This caused havoc – everyone was running around the corridors trying to find out what was going on – the lifts were out of order – great when you’re on the 11th floor - nobody answered the phone at reception so we had any idea if there was an emergency or not.

I had to file a document for work by 6am but couldn’t because there was no power, no lighting and no internet access. I find it remarkable that a hotel like this doesn’t have emergency power – enough to power one light in every bedroom. To me, this is very poor indeed… if not just plain dangerous.

Our room came with a balcony – the balcony railing was very low – I don’t suffer from vertigo but I remember thinking it would be pretty easy to fall over the rail. The view from the balcony was shocking – we overlooked a now derelict spa and swimming complex which is connected to the hotel. The outdoor pool which is now drained and pretty smashed up is a real eye-sore!

It’s a real shame because 30 odd years ago this place would have been the pride of Germany. I just hope Best Western or the franchise owner invests some serious money into the hotel before it’s too late. The standard double rooms are ok as a ‘single’ – but how they can be described as ‘doubles’ baffles me.

The walkway between the hotel and the old swimming complex is still stuck firmly in the 1970s – with empty shops and kiosks – it’s like stepping through a time-zone. If finance could be found to renovate the swimming complex and shopping mall – perhaps as a food court with coffee shops, if some of the rooms could be consolidated to make them larger, if the car-park and communal areas were modernised, this hotel might have a chance of being great once again.

Until that time though, this hotel is best avoided…

Room Tip: Upgrade to a superior room if you want space to breathe - or stay somewhere else!
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  • Stayed July 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Senior Contributor
42 reviews 42 reviews
11 hotel reviews
Reviews in 20 cities Reviews in 20 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed July 18, 2012

This is an old hotel, with an old flair. The location is great, our room had a great view to the park and to the surrounding areas. The room was clean at first sight, but after taking a closer look on the carpet it wasn't clean at all..The carpet had stains and dog or cat hair on it, the corners of the carpet were disgusting, there were leftovers from previous visitors..not what you expect from a Best Western Hotel.
The diner buffet was good, but the dishes were all extremely salty, I think that this is because when you get halfpension, you pay for your drinks so the saltiness of the dishes makes you drink more.
The breakfast buffet was ok, bread selection was ok also.

  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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East Yorkshire
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 3, 2012

Top class hotel in a fabulous peaceful location. If you wish to unwind, this is the place to stay. Staff very helpful and gave us an excellent room on 12th floor overlooking the Rhine Valley. You will definitely need transport as the hotel is about 10km from Koblenz - we used our own car but there is an hourly bus service to Koblenz. Part of the hotel complex is closed - the swimming pool and shopping mall - but this does not detract from the main hotel facility. Excellent panorama restaurant on 14th floor with wide-ranging menu. The car park is huge, vandal-free and with no charge. We stayed 3 nights and wished it had been for longer. Bear in mind there is no air-conditioning, so a higher floor is preferable to catch the breeze. Rooms have good-sized balconies with table and chair. Overall a pleasant experience.

Room Tip: Ask for a higher floor with a Rhine Valley view.
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  • Stayed June 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Lahnstein Koblenz

Address: Zu den Termen 1, 56112 Lahnstein, Rhineland-Palatinate, Germany (Formerly BEST WESTERN Grand City Hotel Koblenz Lahnstein)
Location: Germany > Rhineland-Palatinate > Lahnstein
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Lahnstein
Price Range (Based on Average Rates): $
Hotel Class:4 star — Wyndham Garden Lahnstein Koblenz 4*
Number of rooms: 228
Official Description (provided by the hotel):
The Wyndham Garden Lahnstein Koblenz is a hotel with 228 rooms in a park, in a central but quiet location. Only 15 km from the highway and 6 km from the nearest train station. The centre of Koblenz and the Deutsches Eck (German Corner) are 10km away. The industrial area of Koblenz is 13km away and there are no traffic lights on the way. The hotel offers 2 restaurants, beer garden, bar, massage and 20 meeting rooms for up to 400 people. Thermal Spa with pool and sauna is currently closed for renovation. ... more   less 
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Also Known As:
Best Western Lahnstein

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