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“Good Service!” 3 of 5 stars
Review of Akzent Hotel Saltenhof

Akzent Hotel Saltenhof
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Akzent Hotel Saltenhof
Kreimershoek 71, 48477 Hoerstel, North Rhine-Westphalia, Germany   |  
Hotel amenities
Ranked #2 of 5 Hotels in Hoerstel
Frinton-On-Sea, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Good Service!”
3 of 5 stars Reviewed July 7, 2013

We stayed for one night en route from UK to Denmark and arrived 8.00pm on Saturday. We had the buffet for dinner, but it was a little rushed as the service stopped at 9.30. The food was adequate (although we agree with the previous comments about the sushi!) Breakfast on Sunday was very extensive. Our room was more than adequate, with an excellent bathroom. Certainly not the worst hotel in the world (sorry, previous reviewer!)......and we found all staff to be very friendly and helpful.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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20 reviews from our community

Traveler rating
    8
    3
    6
    2
    1
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1
8
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6
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • German first
  • Any
English first
Asten
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed July 2, 2013

We were two couples, going out for a weekend. We read about the "perfect" hotel this was supposed to be ..., but it is definitely NOT true. The rooms (standard) were really old with poor bathrooms (one did not even allow to shower). Charging € 85 for this is ridiculous.
Then the food ... we are both 50+ and ate and many, many places in the world ... this restaurant is the very worse we have ever been to. The buffet they offered us, was uneatable, so we didn't. No taste to any plate, lots of salt, disgusting compositions.
Example: they serve sushi on the buffet, but the rice is so old and dry, that you really can not swallow it, true!
In the morning at the breakfast buffet, all the left overs form the evening before buffet were presented again..... but they do not cool the buffet at all during the many hours of presentation...
At checking out we complained about all this and the owner got furious and threatened right away with an attorney .... thanks mister owner but this style not for us!!
We will NEVER go back here and recommend people to consider this and not have such a ridiculous bad experience as we had. Take another hotel!

Room Tip: Do not go there!
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  • Stayed June 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seixal, Portugal
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 29, 2013

We had a wonderfull experience at this hotel, from the first minute we were received with a smile and availabilty to make our stay the most confortable possible. The staff is amaizing. They advise you on what to see, they adapt the stay to your needs and all that with a smile. A must go and must come back hotel. The surrounding area is also vey beautifull and calm.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Akzent Hotel Saltenhof

Address: Kreimershoek 71, 48477 Hoerstel, North Rhine-Westphalia, Germany
Location: Germany > North Rhine-Westphalia > Hoerstel
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Airport Transportation
Hotel Style:
Ranked #2 of 5 Hotels in Hoerstel
Price Range (Based on Average Rates): $
Number of rooms: 15
Reservation Options:
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Also Known As:
Akzent Hotel Saltenhof Germany/Hoerstel

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