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“Functional airport hotel” 3 of 5 stars
Review of Holiday Inn Express Frankfurt-Airport

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Holiday Inn Express Frankfurt-Airport
3.0 of 5 Hotel   |   Langener Strasse 200, 64546 Morfelden-Walldorf, Hesse, Germany   |  
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London
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
“Functional airport hotel”
3 of 5 stars Reviewed June 11, 2013

Shuttle from Airport to hotel was convenient, although it is wise to book in advance as space is limited.
5 euro charge for shuttle was waived by hotel, which was a nice touch.
Check in/ check out was professional and courteous, no charge for internet access and my Platinum PCR status was acknowledged.
Rooms were functional, nothing spectacular, would use again if transiting Frankfurt airport.

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, June 12, 2013
Dear Guest,

Many thanks for your good review!
We are happy to see that you liked staying with us and hope to be able to welcome you again to Frankfurt.

Best regards
Martin and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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405 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Victoria, BC
Top Contributor
60 reviews 60 reviews
50 hotel reviews
Reviews in 44 cities Reviews in 44 cities
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed June 9, 2013

We selected this hotel after spending considerable effort reading all the uninspiring reviews of other airport hotels. We were not disappointed. The hotel is conveniently located near to the autobahn, so arriving by rental car and parking at the hotel was easy. The airport is only a 15-minute drive from here. There is a regular shuttle service although we did not need it on this occasion. The old town-centre of Moerfelden, just down the road, with train station, ice-cafes, restaurants, beer gardens, etc. is only a 5-minute drive. The hotel staff were very friendly and helpful, the room was clean and comfortable, the bar was an added plus in the evening and the breakfast buffet was excellent. We would stay here again without hesitation.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, June 12, 2013
Dear guests,

Many thanks for sharing your great experience with others travellers!
We are very happy to see that you liked staying with us - and also that you feature a description of Moerfelden town in your review.

Looking very forward to welcoming you again to Frankfurt!

Best regards
Martin and team
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Boksburg, South Africa
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed June 9, 2013

Stayed here after arriving from a long flight. Waited over 30 minutes for the airport shuttle. After it arrived door was slammed before we could even enter. However, the driver was very helpful and assisted us and promptly took us to the hotel. Upon arrival we had breakfast and had a good nights sleep. We were quite happy with the service especially the young man named mustapha who upgraded our room and arranged for a baby cot.

Room Tip: Business level rooms
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  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, June 12, 2013
Dear Guests,

Many thanks for your nice review!
We are very happy to see that you liked staying with us.
Mostafa is delighted to see his name appear in a review. Thank You!

Looking forward to welcoming you again to Holiday Inn Express.

Best regards
Martin and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2013

We have stayed at the Holiday Inn Express Frankfurt twice over the last year while picking up or dropping off a lease car.

The direct dial machine provided at the airport for people to call hotels for shuttles etc. is difficult to use/hear mostly due to its construction and the background noise. The hotel is 15 minutes drive from the airport in relatively isolated position so you need a car, shuttle or taxi else will be stranded here. The hotel’s surroundings, however, permit walks in quiet environs; very pleasant before or after a long plane flight.

The rooms are an adequate size, quiet, comfortable and clean but the first time we stopped, the previous guest had smoked in the room making it unpleasant. A clever construction in the bathroom makes it possible to use the toilet ‘privately’ while the shower is in use.

The WIFI in the lobby works well and the typically German breakfast of rolls, breads, pastries, cold meats, cheese, boiled eggs, jams (good to be back again) plus yoghurt, cereals, fruits provides an excellent start to the day.

During our first stay we had dinner at the Italian restaurant about 5 minutes walk down the road across from the Holiday Inn. It provided a pleasant meal (plus dunkel beer) and we had a waiter with a unique but great sense of humour.

The Holiday Inn Express Frankfurt is a good, inexpensive hotel that caters well for short term guests moving through the airport. We will stay the hotel again whenever we use a lease car.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, June 10, 2013
Dear guests,

Many thanks for your nice review!

We are very happy to see that you enjoyed staying with us. Thanks for pointing out the points you liked, but also mentioned some things that could have been done better.

Looking forward to welcoming you on your next trip to Germany.

Best regards
Martin and team
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asheville, nc
Top Contributor
121 reviews 121 reviews
20 hotel reviews
Reviews in 36 cities Reviews in 36 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed May 23, 2013

Although the hotel is not much different from any other airport hotel, it is right across the street from a large camping park. By crossing a two lane road, one comes upon woods, trails and even a lake (if you walk far enough). There are two restaurants in the camping park, one German and one Italian.
The hotel room was adequate although there is a shower and no tub. We spent one night each at the beginning and end of our trip. The first room the tv and phone didn't work right, but the second night they were okay. The breakfast was extensive, although as stated by others, nothing hot but the hard boiled eggs.
The trip to the airport is exactly 15 minutes each way so the shuttle runs from the hotel once each half hour. There is no free computer to use to print out your boarding pass. Some of the hotel staff is more helpful and speaks better English than others. When you call from the airport for pick up they may or may not actually answer the phone. However, if you wait at the right spot in the airport, the shuttle will come by once each half hour.
There is no fitness center, pool or hot tub. It is a bare bones airport hotel.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, May 26, 2013
Dear guests,

Many thanks for your nice review!
We are happy to see that you liked staying with us.
Also thanks for your recommendations where to go for food in the area.

We will pick up some of your points to see if we can improve further!

Looking forward to welcoming you again to Holiday Inn Express.

Best regards
Martin and team
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US
Top Contributor
56 reviews 56 reviews
43 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed May 15, 2013

We held a three day meeting here. The meeting room was the best supplied of any I've been in. The rooms are fine, the breakfast is good (tho there are no hot dishes), and the lobby is to be avoided whenever a tour group arrives or departs. We took daily walks through wooded areas or farmland that start almost as soon as you step out of the hotel. A German and an Italian restaurant are a 5-minute walk away. Otherwise you need a car. The shuttle costs 5 euros, but you can take it as many times as you like for that single outlay.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, Geschäftsführer at Holiday Inn Express Frankfurt-Airport, responded to this review, May 17, 2013
Dear guest,

Many thanks for your nice review!
We are very happy to hear that you liked staying with us and enjoyed your meeting!

It is great that you point out the location of the hotel, in a quiet nice landscape - unusual for an airport hotel, and good to get a walk in the fresh air.

We look forward to welcoming you again to Holiday Inn Express!

Best regards
Martin and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
home
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed May 10, 2013

Spent one night here waiting for an early morning flight home on a trip from Egypt. Website may say the shuttle leaves then airport every 15 minutes but it's really more like 30-45. There are more than one Holiday Inn Express shuttles at the airport so don't get on the wrong one. Hotel is about a 20-25 minute drive away and is not free. Once there, checking in went quickly but once settled and looking for a bite to eat the only option was a rather bad, likely frozen pizza. Of course, the German beer was great but somewhat costly compared to prices elsewhere. The room is basic, nearly Spartan with a bed just a few inches off the floor, no dresser or bureau but plenty of hooks and areas to hang things. Bathroom is tiny but manageable with shower. Set TV for a wake up call at 5:00 to make the 6:00am shuttle. After showering and a quick but hearty breakfast. I inquired about the shuttle only to be told I had failed to make a RESERVATION and the 6:00am shuttle would not be leaving until 6:30. Annoyed, to say the least but made a RESERVATION for the 6:30 van and arrived in plenty of time for my flight. The HI Xpress, Frankfurt airport is fine for an overnight stay but I wouldn't want to stay any longer.

Room Tip: Had a first floor room right off the lobby.
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  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FRAGT, General Manager at Holiday Inn Express Frankfurt-Airport, responded to this review, May 13, 2013
Dear guest,

Many thanks for your review and recommendation of our hotel for a short stay.
That's actually what Holiday Inn Express hotels are concepted for.

The hotels are what we call "limited service" and provide overnight and breakfast with the option for some drinks in the evening, hopefully all at a reasonable price.

Thanks for pointing out that you liked our breakfast!

Looking forward to welcoming you again to Holiday Inn Express in the future.

Best regards
Martin and team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Frankfurt-Airport

Address: Langener Strasse 200, 64546 Morfelden-Walldorf, Hesse, Germany
Phone Number:
Location: Germany > Hesse > Morfelden-Walldorf
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #3 of 9 hotels in Morfelden-Walldorf
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Frankfurt-Airport 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Frankfurt Airport, your modern business hotel with the best connections to Frankfurt Airport, directly on the A5. We offer a daily shuttle service to the airport for only 5.00 Euro per person / stay. Our hotel is also right next to the ever-expanding Moerfelden Business Park. The Messe Frankfurt is world renowned and hosts international exhibitions such as Home Textiles, Premiere, Achema, the Book Fair and the International Motor Show IAA. ... more   less 
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Also Known As:
Holiday Inn Express Frankfurt-Airport Hotel Morfelden-Walldorf
Morfelden-Walldorf Holiday Inn
Holiday Inn Express Frankfurt-Airport Germany/Morfelden-Walldorf

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