I have come to expect a certain type of service from HIE across the world. I read mixed reviews about this location and it seems they are justified. First it always seems cheap to charge for an airport shuttle. Best to include in the room rate. Location is about 15 minutes from airport. Took forever for shuttle when I arrived so ended up taking a taxi. When I arrived a large group of loud tourists was checking in while at the same time it seems there were ongoing renos. The check in staff seemed overwhelmed and unsure what to do. I was finally checked in but without any sense of basic courtesy. I asked about Internet access and being HI Platinum I knew I could use at no charge. The check in staff insisted I had to pay. Finally his colleague checked and told him it was free indeed. Room was small and inconsequential. I know HIE is the low cost version of HI but in most other locations I have felt welcomed and given an extra. Not this place. More like check in, pay and check out. There has to be a better option.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Express Frankfurt Airport, your modern business hotel with the best connections to Frankfurt Airport, directly on the A5. We offer a daily shuttle service to the airport for only 5.00 Euro per person / stay. Our hotel is also right next to the ever-expanding Moerfelden Business Park. The Messe Frankfurt is world renowned and hosts international exhibitions such as Home Textiles, Premiere, Achema, the Book Fair and the International Motor Show IAA. ... more less
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- Also Known As:
- Holiday Inn Express Frankfurt-Airport Hotel Morfelden-Walldorf
- Morfelden-Walldorf Holiday Inn
- Holiday Inn Express Frankfurt-Airport Germany/Morfelden-Walldorf